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Labadie Toyota
Bay City, MI
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Incredible customer service!! I am extremely happy that Mike worked with me and helped me choose the perfect car for myself. He was friendly, knowledgable and patient! Thanks! I am extremely happy that Mike worked with me and helped me choose the perfect car for myself. He was friendly, knowledgable and patient! Thanks! More
Used sale Charlie was awesome to work with, always available when I would text him and wasn't pushy. Deal was done in a snap and he was upfront about everything Charlie was awesome to work with, always available when I would text him and wasn't pushy. Deal was done in a snap and he was upfront about everything, told me loan terms over the phone,other dealerships would try to tell me they wanted me to come in, he wasn't about wasting my time. Good guy. Car is great, clean and nice. More
Great service all around Having just moved from overseas, I wasn't sure where to start looking for my first car, but I'm sure glad I found this place! Brach and the team were Having just moved from overseas, I wasn't sure where to start looking for my first car, but I'm sure glad I found this place! Brach and the team were extremely helpful throughout all stages of the process. They clearly have a wealth of experience and knowledge about the cars they sell and their customer service is excellent. I've only had my vehicle for a short time but I believe it was a great buy. Highly recommended! More
awesome service Brock was honest and forthcoming with the vehicle very happy with service we had received definitely will return as a customer again thank you again Brock was honest and forthcoming with the vehicle very happy with service we had received definitely will return as a customer again thank you again More
After having a problem with the Tacoma, try to call Sale manager, Store manager, left, voicemail, emails, it's been a week and no answer back from neither one of them.. It's very unprofessional of how they manager, Store manager, left, voicemail, emails, it's been a week and no answer back from neither one of them.. It's very unprofessional of how they return customer phone call. More
The Salesman (Brach Marker) was friendly and very knowledgeable about the vehicle I was purchasing. He wasn't pushy and made my purchase a breeze. The Finance Manager (Todd McNally) was very knowle knowledgeable about the vehicle I was purchasing. He wasn't pushy and made my purchase a breeze. The Finance Manager (Todd McNally) was very knowledgeable and was able to get me the best finance rate possible. They both were great to work with!! More
I first started searching online. Brach was very responsive but not pushy. He seemed eager to assist. I came into the dealership and he was prepared and ready to help me accomplish my goal. He di responsive but not pushy. He seemed eager to assist. I came into the dealership and he was prepared and ready to help me accomplish my goal. He didn't try to "sell" me on something I wasn't interested in. He took the time to understand what I was looking to do and focused on making that happen. I also had both of my children with me and he and the rest of the staff were patient and friendly with them which made it much easier to concentrate. I am pleased to say I purchased a car and couldn't be happier with the entire process. I think that Brach and the rest of the staff like Todd in finance have made me a customer for life. More
I went to the dealership with my mother for my first car purchase. After being shown just three vehicles, the one I was getting was pretty much picked out for me, at much more than I agreed to pay and for purchase. After being shown just three vehicles, the one I was getting was pretty much picked out for me, at much more than I agreed to pay and for a longer term, and credit checks began. Because it was so late in the day, we had to come back the next day to actually do anything. I came back the next day saying specifically that I wanted to look at cheaper cars, but several associates were already in the back working on financing the one out of my price range. Next thing I know they call me back to the signing office telling me that I need to sign now because there are people waiting and I can't have any time to think it over. Overwhelmed, and out of stupidity, I did. The car has a chip in the windshield, which Ryan had originally said he would schedule to have fixed but instead took off the moment the papers were signed, the car was on empty for gas, and an oil change is due in less than 400 miles. I will never again buy a car from these people. They saw an inexperienced car buyer with his also naïve mother and took us for all we had. More
We were very happy with our first experience at this dealership. Everyone from our salesperson, Kyle, his manager and the general manager all made us feel very welcome and were all very accommodating. dealership. Everyone from our salesperson, Kyle, his manager and the general manager all made us feel very welcome and were all very accommodating. We will highly recommend this dealership to others. More
I give the highest possible rating to Toyota Labadie's car dealer, CHARLIE ENGELHARDT for the outstanding service he rendered when I purchased my RAV4 about a month ago. The quality of service h Labadie's car dealer, CHARLIE ENGELHARDT for the outstanding service he rendered when I purchased my RAV4 about a month ago. The quality of service he rendered did not stop at the shop on the day we closed the deal. Charlie went out of his way to provide me the assistance I needed the week after I purchased the vehicle. It was especially sweet that he did not hesitate to give me a hand in jump starting the car because I left the lights on the whole night. He showed up at my garage door with portable charger right within ten minutes of my call. :) Charlie, you are the man!! Thanks a lot! Special THANK YOU to the manager who waived my 2-day car rental fee while waiting to finalize the deal.There was also the assurance on the extended service and assistance they will provide for my car needs in the future. Keep up the friendliness and professionalism at Toyota Labadie on N. Euclid. More Power to you. YEAH!! More