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Labadie Toyota
Bay City, MI
92 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 92 reviews
February 12, 2023
Knowledgeable, friendly, competitive pricing and amazing customer service and support. Could not believe how much they focused on my wants and needs. Would buy my next vehicle from them no questions asked! customer service and support. Could not believe how much they focused on my wants and needs. Would buy my next vehicle from them no questions asked! Highly recommend to my friends and family. More
by cebulaschick
Employees Worked With
Service department , Taylor Gradowski, Morgan Kulwicki-Graham, Marc Labadie, Tim Horner
February 09, 2023
They are caring, efficient, and answer all questions. After service they report, in detail, all their findings and and any other helpful ideas they have for me as a client. After service they report, in detail, all their findings and and any other helpful ideas they have for me as a client. More
by Choatesa
Employees Worked With
Service
January 07, 2023
The team at Labadie Toyota are truly a cut above. Everyone that answers the phones is friendly, the check-in process for an appointment is smooth and easy, they’re great communicators front start to Everyone that answers the phones is friendly, the check-in process for an appointment is smooth and easy, they’re great communicators front start to finish. Beyond that, they’re just genuinely friendly people who make it nice to do business with them. Thank you Labadie Team! More
by CY
Employees Worked With
Adam Everett - don’t lose him!
November 26, 2022
Very unprofessional, they called me and said they had the vehicle I wanted. 2 hours later after rushing there from work I was told it was sold!!! vehicle I wanted. 2 hours later after rushing there from work I was told it was sold!!! More
by dsaenz777
Employees Worked With
Ted- salesman , Tim Horner
November 11, 2022
I just do not like, or tolerate, bait and switch. Drove from Brighton to Bay City to test drive a Highlander Hybrid (after talking to the original salesperson and CONFIRMING THAT MSRP WAS THEIR PRIC Drove from Brighton to Bay City to test drive a Highlander Hybrid (after talking to the original salesperson and CONFIRMING THAT MSRP WAS THEIR PRICE. She ASSURED me that it was). I drove 90 minutes...each way to test drive. Today, I went to order and the second salesperson (Shane...good guy) tells me..great...did we tell you about the “Michigan Package”. MANDATORY undercoat (huh...who gets undercoat) and interior protection (on leather...) just shy of $1,500. Just dealer pack so they can jam you with some more profit. Hey, I get supply and demand...but I’m ordering and putting money down. Just SLEAZY. Hoped I’d have a better experience, but I will not ever deal with SLEAZY. I have no idea on how all these people can give such good reviews. Maybe they don’t know they got jammed! More
by Rgrant56
Employees Worked With
Patty then Shane
October 21, 2022
I had a very good experience on my purchase at Labadie Toyota Mike and the team did a fantastic job getting me in and out. Great place to deal with no pressures. Awesome. Toyota Mike and the team did a fantastic job getting me in and out. Great place to deal with no pressures. Awesome. More
by Mark N
Employees Worked With
Mike
October 15, 2022
Three weeks of searching online and calling dealerships and getting disappointed and frustrated trying to find a replacement for my 2016 Toyota Sienna. (It was totalled when I was hit by another driver on and getting disappointed and frustrated trying to find a replacement for my 2016 Toyota Sienna. (It was totalled when I was hit by another driver on 9/26) Today my search came to a happy end. Big shout out and thank you to Labadie Toyota in Bay City for coming through for me. Extra special thanks to Patty Alderton and Ryan Brewington for the beautiful 2021 Sienna Platinum Hybrid. It is everything I hoped for and more. You two are my angels. And thanks also to Kyle Plant for the easy paperwork signing. Never have I had such a smooth buying experience. ❤️ More
by bkchizmar
Employees Worked With
Patty Alderton,Ryan Brewington
October 01, 2022
The recent purchase of my 2023 Camry XSE from the team at Labadie Toyota was one of the very best car purchasing experiences I’ve ever enjoyed. And that’s saying something since I’ve purchased well over 60 Labadie Toyota was one of the very best car purchasing experiences I’ve ever enjoyed. And that’s saying something since I’ve purchased well over 60 new Toyotas. I’d highly recommend them for your new Toyota. More
by Loyal to Toyota
Employees Worked With
Ryan Brewington, Tony Montoya, Cody Brewington
