Labadie Buick GMC - Service Center
Bay City, MI

67 Reviews of Labadie Buick GMC - Service Center
If I could give them 0 stars I would. My mother brought her car in for a differential replacement. They told her it would be a 3 day turn around. 3 WEEKS, WEEKS LATER she still does not h My mother brought her car in for a differential replacement. They told her it would be a 3 day turn around. 3 WEEKS, WEEKS LATER she still does not have it back. Trying to get someone to call you back is a waste of breath. They called once to say they needed to send the car to Belle Tire to fix something under warranty, Belle Tire fixed the issue and 2 days later, it's still there. Belle Tire kept constant contact, as a reputable business would. They said it looked like Labadies let a child work on the car. Belle fixed things they didn't have to, for free I might add. Labadie is soaking an 83 year old woman for $3400, and now with the way she has been treated and all of this mess we are afraid the car won't be fixed right. SHAME ON YOU LABADIE!!!!! More
I went in for an oil change and got more than I thought. Oil change, tire rotation and a car wash. Also while waiting in the lounge while being done I got some popcorn, awesome. Oil change, tire rotation and a car wash. Also while waiting in the lounge while being done I got some popcorn, awesome. More
Technicians are incompetent. Lug nut fell off pulling our 5th wheel the next day after tire rotation. Don’t know how to properly do front end alignment. Too many things to lis Lug nut fell off pulling our 5th wheel the next day after tire rotation. Don’t know how to properly do front end alignment. Too many things to list. More
The Labadie service department goes above and beyond like no other dealer. The service employees take the time to listen to each and every one of your needs. Highly recommended. no other dealer. The service employees take the time to listen to each and every one of your needs. Highly recommended. More
The updates about my car repair were virtually non-existent, wrong, or deceiving. Very disappointed on the lack of communication, and incorrect information. non-existent, wrong, or deceiving. Very disappointed on the lack of communication, and incorrect information. More
Service was excellent , I had a sudden electrical problem with my Tahoe , power steering out as well as traction control . Dan was the service person and was professional got my vehicle in and serviced . Che with my Tahoe , power steering out as well as traction control . Dan was the service person and was professional got my vehicle in and serviced . Chevy dealer down the road was the opposite experience , I left and glad I did . More
I had a Toyota Rav IV in for body work. Work appears to be good but I was disappointed in not being kept up to date regarding the timing of the job. That is I had to call numerous times for Work appears to be good but I was disappointed in not being kept up to date regarding the timing of the job. That is I had to call numerous times for updates. More
The body shop had payment for the repairs on my vehicle for nearly 2 months before I had an appointment for service. Calls to the department went to voicemail and not returned. Went to office to get a ser for nearly 2 months before I had an appointment for service. Calls to the department went to voicemail and not returned. Went to office to get a service date and was told if you don’t hear from me by the end of October, call me! No communication in October. November 2nd I went to the office to ask “when” and was told bring it in next Monday. This is my worst experience I have ever had in 55 years of owning a vehicle. Personalized service is sorely lacking. More
Very professional and friendly and Jared Novak is great He always makes sure that everything is done the way you want itHood place to do business He always makes sure that everything is done the way you want itHood place to do business More