
Labadie Buick GMC
Bay City, MI
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Not worth your time! This dealership is as unprofessional as it gets. I was on my way to the dealership to pick up a used car that I was in the process of purchasing. I had been working with Duriel, one of t as it gets. I was on my way to the dealership to pick up a used car that I was in the process of purchasing. I had been working with Duriel, one of the salesmen, who left me under the impression that the car was mine - all paperwork was finalized, all I had left to do was arrive with a check, sign my name and drive the car off the lot. I was a few minutes away when I received a call from the salesman that another customer had come in with cash (same price), and they sold it to him. When I spoke to the sales manager about the situation, he said, "He was here, you weren't." This dealership, and the salesmen, are as slimy and greasy as they come, and it should be avoided if you're looking to *actually* purchase a vehicle. More
Bodyshop just worked on my 2016 GMC Bodyshop just finished my 2016 GMC truck and did outstanding work!! Would highly recommend them. They returned my truck in "as new condition and on th Bodyshop just finished my 2016 GMC truck and did outstanding work!! Would highly recommend them. They returned my truck in "as new condition and on the time promised for the exact price agreed upon. More
Great value, choices, and employees Our sales rep Matt Larson was friendly, efficient, and ultimately put us in the right vehicle that fit our needs. We love our new Buick Encore! Kudo Our sales rep Matt Larson was friendly, efficient, and ultimately put us in the right vehicle that fit our needs. We love our new Buick Encore! Kudos to Rob Roehrs in the financing department for getting us the loan we needed at a great interest rate. More
Poor service The salesman was nothing but a liar. From what was wrong with the vehicle, what was supposed to have been fixed, had the vehicle's rust filled that wa The salesman was nothing but a liar. From what was wrong with the vehicle, what was supposed to have been fixed, had the vehicle's rust filled that was gone in 2 weeks. He said they filled it to make it look better. I had brought the vehicle back in less than 24 hours with a transmission issue was told it was ok. Finance Dept lied about loan term. Lied about who required gap insurance. I was told they would get me a safer vehicle but in the end they would not take my calls or answer texts. Salesman lost my title said he would replace it. Have not got that either. More
Very great Worked with Nicholas Myers in used car department and he worked very hard for me. I talked to both mangers Dustin and Garry and they treated me very w Worked with Nicholas Myers in used car department and he worked very hard for me. I talked to both mangers Dustin and Garry and they treated me very well and kind. I would suggested who ever is looking for a vehicle to check out Labadie GMC and ask for Nick! More
A Great Experience Mr. James Mochen and Mr.Tim OKeefe did a excellent job selling me my new GMC. They were professional, Pleasurable, knowledgeable and a pleasure to d Mr. James Mochen and Mr.Tim OKeefe did a excellent job selling me my new GMC. They were professional, Pleasurable, knowledgeable and a pleasure to deal with. I would recommend them to my friends and family Employees dealt with; James Mochen and Tim OKeefe . More
Outstanding staff!!!!! Labadie went above and beyond to get me financed with a good rate. They made my buying experience so easy all I had to do was show up to get my new tr Labadie went above and beyond to get me financed with a good rate. They made my buying experience so easy all I had to do was show up to get my new truck. The service months later was ten-fold beyond my expectations. I will never buy from anyone else!!! Special thanks to salesman Chris Smutek for everything!!!!!! More
Tire repair We have had tires showing low pressure on the Terrain and have taken it in for service several times. First time it was valve 2 stems and last time a We have had tires showing low pressure on the Terrain and have taken it in for service several times. First time it was valve 2 stems and last time a kit. So far, so good 😊 we haven't had low pressure warning lights since. Labadie is quick to schedule us in and get us back on the road again. Thanks Labadie. Now, we are just hoping for no more tire problems since the 2015 vehicle has less than 22,000 miles on it. More
Great From sales staff to service personnel I will be recommending this dealership to all my family and friends. .The service is exceptional at all levels. From sales staff to service personnel I will be recommending this dealership to all my family and friends. .The service is exceptional at all levels. Helpful, courteous, and very friendly staff make your car buying experience enjoyable More
Service was friendly and helpful After returning to the area after 30 years, I came back to the dealership I was most familiar with. I used to purchase Oldsmobiles when they were a d After returning to the area after 30 years, I came back to the dealership I was most familiar with. I used to purchase Oldsmobiles when they were a dealer. The service department was good then and still is. The service department personnel were friendly and helpful during my visit. More