LaGrange Toyota

Very pleasant buying experience We recently purchased a new Tacoma from LaGrange Toyota, and it was a pain free experience. From the time Bobby Sabia greeted us on the lot til we dr We recently purchased a new Tacoma from LaGrange Toyota, and it was a pain free experience. From the time Bobby Sabia greeted us on the lot til we drove off in our new vehicle, we never felt pressured at all to buy. The dreaded "haggle" that the stereotypical car dealers are known for was actually about 5 minutes and hassle free! Wow! I would highly recommend this dealership to anyone looking to buy a new vehicle. More

They made me feel important, like they valued me. The moment I drove onto the Toyota Dealership I knew I was in a quality establishment. The lot itself was immaculately clean and well laid out. I actu The moment I drove onto the Toyota Dealership I knew I was in a quality establishment. The lot itself was immaculately clean and well laid out. I actually stepped out of my car with excitement and anticipation. This was the fourth dealership I had visited on this particular day and I just instinctively knew that I would not need to visit another one. And guess what? I was right! I had just begun to look at the first vehicle when a young man approached me with an out-stretched hand and a kind smile; he said, “I’m Gerald McKenna, is there something I can help you with today”? And he sure did. I had a specific need-I needed a vehicle to carry things in and I needed a minimum storage length to accommodate them. I must have looked a bit odd, because I had a big orange tape measure in my hand and was in the process of measuring a truck bed when Gerald arrived. I had my head down into the truck bed and I was stretching out the tape measure when Gerald first greeted me. I felt a little presumptuous and embarrassed but Gerald made me feel right at home and even helped me with my quest. In fact he went further and educated me on how to tell a bed length without a tape measure. How about that! I was determined not to buy on the first day because I like to mull over the various choices and dealerships I encounter on my initial research, which typically takes me three days. This is the process I have always used when making such a large financial investment. Gerald McKenna was the face of Toyota to me on that first day; I say this because upon reflection all the other sales associates at the other dealerships that I had visited earlier, came across as guys who just worked there. Not only that, but they couldn’t answer my questions without asking a manager first. This is something that I personally detest because it makes me feel like I’m being artfully “baited”! Gerald, on the other hand, seemed to be a truly empowered Toyota representative with the knowledge and ability to answer my questions. It was this that drew me back the following day. In the end, after 24 hours of consideration, I chose an SUV instead of a truck; because I realized that it would best accommodate all my needs. I didn’t come to this decision by myself; Gerald helped me during the consideration period, by texting back and forth with me as I asked him numerous questions. He answered every one of them. This step was key, because I was able, from the comfort of my own home, to get the vital knowledge I needed to make an informed decision. When I arrived back the next day at Toyota I had already decided to buy and I knew exactly what I was going to buy. During the actual sale, I felt confident that I had decided wisely and Gerald took me through the sales process with competence and ease. He was also diligent to go through all the various steps to make sure I understood the vehicle’s attributes. He explained Toyota’s great maintenance program to me, as well as reviewed the impressive electronic features on my new car. Gerald’s easy demeanor put me at ease and I felt that he was my advocate, rather than a guy making a sale. Afterwards, on the way to pick up the car, he gave me a guided tour around the Toyota facility, which was very impressive. I really liked how he stayed with me up to the very last moment. I drove away with a smile on my face and I could see him waving at me in the rear view mirror. That’s not just a sales person, that’s someone who really cares about his customer’s satisfaction. In summary, I would say that Gerald McKenna is a great salesperson, a professional, the Toyota Dealership is world class, and of course, the ultimate goal of the quest, my beautiful new Toyota, is truly awesome! I would certainly recommend this dealership to anyone looking for a vehicle. Ronnie More

LaGrange Toyota and Tillmon Cosper We have just purchased our 5th Toyota from Tillmon Cosper at LaGrange Toyota. We would not buy a car from anywhere else because of the professionalism We have just purchased our 5th Toyota from Tillmon Cosper at LaGrange Toyota. We would not buy a car from anywhere else because of the professionalism and friendliness of the employees at LaGrange Toyota. Tillmon Cosper will go above and beyond to find you just the vehicle that you want. More

I Do Not Reccomend These Guys I am currently in the Military and was in need of a vehicle for my family, while I was training in Fort Lee, VA. The employees at Lagrange Toyota were I am currently in the Military and was in need of a vehicle for my family, while I was training in Fort Lee, VA. The employees at Lagrange Toyota were respectful and helpful during the purchase of my vehicle (2011 Toyota RAV4). The vehicle was serviced and in good shape. The problem that I had with this particular dealership is the dishonesty and bad business ethics that were displayed by employees, managers, and the administration after my purchase of our vehicle. I purchased (paid in full) my RAV4 on November 9, 2014 and still have not received a title from these guys. My wife and I have continuously begged and pleaded with the GM about not having a title within 30 days after our purchase. Our temporary tags expire tomorrow (22nd of December) and the GM refuses to give us an extension on the tag, provide a title, pay for a rental-car, or compensate us in anyway for the inconvenience. We will not be able to drive our vehicle after tomorrow and the GM does not care. We were planning on seeing our family for the holidays, but may not be able to because of this debacle. When we informed him that we would be driving past the expiration date and might get pulled over, his reply was "Just tell them my name if that happens and give them my number, I will pay for your ticket" (As if police in VA, SC, NC, or GA are even going to go for that explanation- wrong is wrong). He even went as far as using my profession as an excuse for his organizations incompetence in the matter, stating, " Aren't you in the military? Hiccups happen all the time in your field, so you should be accustom." After that statement, I informed him that I would have to seek counseling from my JAG office he ended our conversation. The GM was very unprofessional in his handling of this situation and I am sure he will get to spend time with his family during the holidays, but I may not. Do not believe all of the high reviews that have been posted on Google because the character and ethics in this organization are horrendous. (Lagrange Toyota is truly not a 4.9 organization or dealer in my opinion) More

LaGrange Toyota and Brad Riemerts I bought a used Kia Sportage at LaGrange Toyota. Our car salesman, Brad Riemerts, was very professional and pleasant to work with. No hassling or ha I bought a used Kia Sportage at LaGrange Toyota. Our car salesman, Brad Riemerts, was very professional and pleasant to work with. No hassling or haggling. He even called after the purchased to make sure we were pleased with the vehicle. I later had tires installed there and he even called to make sure we were pleased with the service. I would definitely recommend them to all of my family and friends. Thank you, Keri L. More

New car purchase She found the care we were looking for and had a great price. We have purchased 6 cars from Lagrange Toyota and would buy again and highly recommend She found the care we were looking for and had a great price. We have purchased 6 cars from Lagrange Toyota and would buy again and highly recommend them. More

No xxxxxxxx Bobby Sabia and I discussed over the phone what I wanted and he delivered at an agreed upon price. No hassle, haggling, no xxxxxxxxx. Thank you. Bobby Sabia and I discussed over the phone what I wanted and he delivered at an agreed upon price. No hassle, haggling, no xxxxxxxxx. Thank you. Lance Bradley More

A Plus dealership LaGrange Toyota in LaGrange Ga is A Plus in our opinion. We appreciate the above average efforts of our sales person Gerald McKenna who went the extr LaGrange Toyota in LaGrange Ga is A Plus in our opinion. We appreciate the above average efforts of our sales person Gerald McKenna who went the extra mile to make sure our truck buying experience was handled with professionalism. Gerald even helped my remove my amateur radio equipment from my trade in truck. Thanks to the owners of LaGrange Toyota and Gerald McKenna for a A Plus business. More

Top Notch Dealer I have bought many American made cars in my life time and it has always been a painful experience. We decided to try Toyota. We bought our first Toy I have bought many American made cars in my life time and it has always been a painful experience. We decided to try Toyota. We bought our first Toyota from another dealer and even though we loved the car, the buying experience was less then desirable.... BUT Lagrange Toyota was painless. The best experience in buying a used and new car. Ryan Lane is awesome. We looked around for about a year and met Ryan a year ago. We went back ready to buy and it was nice to see that Ryan was still there. We got a great deal. He was honest and up front about everything. More

Best car buying experience of a lifetime! Just purchased a 2015 Toyota Sienna Limited Premium from Lagrange Toyota. I specified I wanted the vehicle ordered equipped exactly as I wanted. My Just purchased a 2015 Toyota Sienna Limited Premium from Lagrange Toyota. I specified I wanted the vehicle ordered equipped exactly as I wanted. My sales representative, Greg Lassiter quoted me a price that was far better than two other dealers contacted, and Lagrange Toyota's "Tires for Life" was a closed the deal. Greg immediately placed the order for my van, and gave me a tour of the service and parts area which was impressive, My experience working with Greg was absolutely delightful. A pleasant surprise was when Greg called, telling me my new van arrived a couple of weeks earlier than expected! If you are in the market for a new car, I am delighted to recommend Greg Lassiter, my sales representative, and Lagrange Toyota! More