LaGrange Toyota

New car purchase! Tilmon Cosper really cares about us. He was never pushy or overbearing. He only wanted us to be happy with our purchase. We choose a 2015 4Runner and Tilmon Cosper really cares about us. He was never pushy or overbearing. He only wanted us to be happy with our purchase. We choose a 2015 4Runner and love it! The whole buying process was simple and handled in a timely manner. The financing department gave us several choices and we choose the one that best fit our budget. From the clean dealership to the friendly staff, the choice was easy. For us, it will always be LaGrange Toyota & Tilmon Cosper! More

Awesome buying experience, fantastic local company Alan Trainer did a great job finding me the Highlander my wife and I wanted. The process was easy and simple. We look forward to our next purchase fro Alan Trainer did a great job finding me the Highlander my wife and I wanted. The process was easy and simple. We look forward to our next purchase from him and LaGrange Toyota. More

Satisfied Customer I have purchased my last six vehicles from Lagrange Toyota and have been very satisfied with each purchase. The professionalism offered by the salesme I have purchased my last six vehicles from Lagrange Toyota and have been very satisfied with each purchase. The professionalism offered by the salesmen, finance office and service department is what keeps me coming back. My last purchase of a Toyota Highlander was no exception as it was an easy and gratifying experience. Our salesman, Brad Riemerts was outstanding to work with and I highly recommend him for your next purchase of a vehicle. Dennis N. More

Wonderful experience Great service, stress free!!! I would recommend this dealership to everyone. I got a great car and it was hassle free. The sales team was great! Great service, stress free!!! I would recommend this dealership to everyone. I got a great car and it was hassle free. The sales team was great! More

Not taking the easy route I wanted a Highlander Limited in a particular color. I spoke to two dealerships before we got to LaGrange. The first never returned my calls after I t I wanted a Highlander Limited in a particular color. I spoke to two dealerships before we got to LaGrange. The first never returned my calls after I told him what I was looking for, the second, tried to sell me what he had on the lot and could not be bothered to look for what I wanted. Bobby Sabia at La Grange listened to what I wanted, and then he went out and got it for me. I took a couple of weeks but I was glad to wait. He did exactly what I asked him to do from start to finish and gave me a fantastic price without haggling even though I made him work hard to find what he wanted. I'm telling my friends in Atlanta to go to Bobby at La Grange. It is absolutely worth the drive. More

Happy Highlander My experience with LaGrange Toyota was excellent. My salesman, Alan Trainer was very helpful and knowledgeable. Alan took about an hour going over My experience with LaGrange Toyota was excellent. My salesman, Alan Trainer was very helpful and knowledgeable. Alan took about an hour going over every detail about the highlander. He showed me all the "Bells and Whistles" (Tech Gadgets and such). I would definitely buy from him again and highly recommend LaGrange Toyota to my friends! . More

LaGrange Toyota and Byron Croft I could not have had a better first time car buying experience than I had at LaGrange Toyota with Byron Croft's help. I posted an extensive review on I could not have had a better first time car buying experience than I had at LaGrange Toyota with Byron Croft's help. I posted an extensive review on cars.com, but will repeat a few key points. I had a perfectly good car (2011 model), but will be travelling extensively and wanted something bigger, like a minivan. I know Toyota is a great car so I started checking models and price on the internet. I called Byron, told him I would be passing thru LaGrange (I live in Alabama) and was interested in the Sienna, and told him that I knew dealer trade in value on my car and had researched prices on the Sienna; that I would not have a lot of time, did not need a new car, and did not want to go back and forth making a deal. When I arrived, Byron had had the Sienna detailed and pulled around to the front, alongside another model he thought I might be interested in for its safety features. I test drove the car, we sat down, he brought me a trade in allowance and price on the van, all of which was in the range of what I wanted (let me be clear...I did not tell him ahead of time what I wanted for trade in or what I was willing to pay for the van). There was one mix up, which was dealt with HONESTLY and favorably and I drove away that evening with a new Toyota Sienna minivan. I have told all my friends about the transaction and LaGrange Toyota has a loyal customer in me. The facilities are lovely...the repair shop looks like the Mercedes plant in Tuscoloosa...so clean you could eat off the floors (don't try this)! The staff are friendly. Most important to me, Byron listened to what I wanted and how I wanted to conduct business. I appreciate that he respected me and dealt honestly with me. No high pressure sales tactics here. Only honest, knowledgeable, respectful people here. Thank you, thank you, thank you. More

LaGrange Toyota and Bobby Sabia My husband and I just purchased a 2015 Highlander XLE from LaGrange Toyota. Our salesman, Bobby Sabia, was a delight to work with.and made sure I was My husband and I just purchased a 2015 Highlander XLE from LaGrange Toyota. Our salesman, Bobby Sabia, was a delight to work with.and made sure I was perfectly satisfied and got everything I wanted, just how I wanted it. We could not have asked for a better buying experience. I have been a Honda driver for the last 20 yrs. but we will definitely be repeat customers at LaGrange Toyota. More

Very pleasant buying experience We recently purchased a new Tacoma from LaGrange Toyota, and it was a pain free experience. From the time Bobby Sabia greeted us on the lot til we dr We recently purchased a new Tacoma from LaGrange Toyota, and it was a pain free experience. From the time Bobby Sabia greeted us on the lot til we drove off in our new vehicle, we never felt pressured at all to buy. The dreaded "haggle" that the stereotypical car dealers are known for was actually about 5 minutes and hassle free! Wow! I would highly recommend this dealership to anyone looking to buy a new vehicle. More

They made me feel important, like they valued me. The moment I drove onto the Toyota Dealership I knew I was in a quality establishment. The lot itself was immaculately clean and well laid out. I actu The moment I drove onto the Toyota Dealership I knew I was in a quality establishment. The lot itself was immaculately clean and well laid out. I actually stepped out of my car with excitement and anticipation. This was the fourth dealership I had visited on this particular day and I just instinctively knew that I would not need to visit another one. And guess what? I was right! I had just begun to look at the first vehicle when a young man approached me with an out-stretched hand and a kind smile; he said, “I’m Gerald McKenna, is there something I can help you with today”? And he sure did. I had a specific need-I needed a vehicle to carry things in and I needed a minimum storage length to accommodate them. I must have looked a bit odd, because I had a big orange tape measure in my hand and was in the process of measuring a truck bed when Gerald arrived. I had my head down into the truck bed and I was stretching out the tape measure when Gerald first greeted me. I felt a little presumptuous and embarrassed but Gerald made me feel right at home and even helped me with my quest. In fact he went further and educated me on how to tell a bed length without a tape measure. How about that! I was determined not to buy on the first day because I like to mull over the various choices and dealerships I encounter on my initial research, which typically takes me three days. This is the process I have always used when making such a large financial investment. Gerald McKenna was the face of Toyota to me on that first day; I say this because upon reflection all the other sales associates at the other dealerships that I had visited earlier, came across as guys who just worked there. Not only that, but they couldn’t answer my questions without asking a manager first. This is something that I personally detest because it makes me feel like I’m being artfully “baited”! Gerald, on the other hand, seemed to be a truly empowered Toyota representative with the knowledge and ability to answer my questions. It was this that drew me back the following day. In the end, after 24 hours of consideration, I chose an SUV instead of a truck; because I realized that it would best accommodate all my needs. I didn’t come to this decision by myself; Gerald helped me during the consideration period, by texting back and forth with me as I asked him numerous questions. He answered every one of them. This step was key, because I was able, from the comfort of my own home, to get the vital knowledge I needed to make an informed decision. When I arrived back the next day at Toyota I had already decided to buy and I knew exactly what I was going to buy. During the actual sale, I felt confident that I had decided wisely and Gerald took me through the sales process with competence and ease. He was also diligent to go through all the various steps to make sure I understood the vehicle’s attributes. He explained Toyota’s great maintenance program to me, as well as reviewed the impressive electronic features on my new car. Gerald’s easy demeanor put me at ease and I felt that he was my advocate, rather than a guy making a sale. Afterwards, on the way to pick up the car, he gave me a guided tour around the Toyota facility, which was very impressive. I really liked how he stayed with me up to the very last moment. I drove away with a smile on my face and I could see him waving at me in the rear view mirror. That’s not just a sales person, that’s someone who really cares about his customer’s satisfaction. In summary, I would say that Gerald McKenna is a great salesperson, a professional, the Toyota Dealership is world class, and of course, the ultimate goal of the quest, my beautiful new Toyota, is truly awesome! I would certainly recommend this dealership to anyone looking for a vehicle. Ronnie More