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Volvo Cars of Farmington Hills - Service Center
Farmington Hills, MI
40 Reviews
40 Reviews of Volvo Cars of Farmington Hills - Service Center
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January 06, 2017
Excellent service! Brian and his staff provided exceptional customer service during the hectic holiday season. Within 15 minutes of arriving for emergency service, I wa Brian and his staff provided exceptional customer service during the hectic holiday season. Within 15 minutes of arriving for emergency service, I was informed of the required repair and kept up to date throughout the entire process. More
by Hilary
December 30, 2016
Continued Excellence Lafontaine Volvo was able to get my 2016 XC90 in for the 10K service with short notice and did an excellent job ensuring the vehicle was ready for a t Lafontaine Volvo was able to get my 2016 XC90 in for the 10K service with short notice and did an excellent job ensuring the vehicle was ready for a trip to Florida. The staff was excellent to deal with and I will be returning for any future service. More
by William Brower
October 27, 2016
Excellent Always welcoming, knowledgeable, attentive and courteous. Primary contact has been Brian Mecham. I was greeted promptly, asked about the purpose of Always welcoming, knowledgeable, attentive and courteous. Primary contact has been Brian Mecham. I was greeted promptly, asked about the purpose of my visit and additional concerns. Brian was able to immediately take care of one of my problems. Asked for and was given an estimate of approximate time frame and car was ready and washed within that time. Cashier was also very friendly. More
by Rick
Employees Worked With
October 26, 2016
Great Service This was not my first visit here for service. Each time I have been impressed with the professionalism of the service staff. Brandon has an excellent This was not my first visit here for service. Each time I have been impressed with the professionalism of the service staff. Brandon has an excellent attitude. He kept me informed of the progress on my car and it was completed within the estimated time frame. My car is always clean when it is returned to me. The service area is very clean and the waiting area is comfortable. More
by DCJ
Employees Worked With
October 21, 2016
Why take your Volvo anywhere else? My Volvo has had the pleasure of being a patient at LaFontaine General Hospital on several occasions. Each time, the illness has been cured promptly a My Volvo has had the pleasure of being a patient at LaFontaine General Hospital on several occasions. Each time, the illness has been cured promptly and under budget. Why would one take his Volvo anywhere else? More
by DrJM911
Employees Worked With
October 21, 2016
Service The service was good.and Amber was very helpful. Gave me a car as mine was going to take longer than an hour. Also explain the new car to me. She a The service was good.and Amber was very helpful. Gave me a car as mine was going to take longer than an hour. Also explain the new car to me. She also kept me informed on the,status,of my car. More
by Phyl
Employees Worked With
September 23, 2016
Excellent service This was my first time visit to LaFontaine Volvo & my experience was far above my expectations. The staff was very friendly & kept me up to date on t This was my first time visit to LaFontaine Volvo & my experience was far above my expectations. The staff was very friendly & kept me up to date on the diagnosis of my vehicle's problem. I would highly recommend LaFontaine to others in need of excellent service. More
by jsl
June 29, 2016
Excellent, competent service finished on time and at quoted Thus is my third service experience with LaFontaine Volvo since they moved from the former Dwyer location. Each time, I have been impressed by the qua Thus is my third service experience with LaFontaine Volvo since they moved from the former Dwyer location. Each time, I have been impressed by the quality of work performed and how wonderful the car performed afterwards. I look forward to being a repeat customer. More
by DrJM911
Employees Worked With
June 03, 2016
First time at your location First time at your dealership. I usually go to Suburban in Troy, just found out you were closer to me. Service associate was Brandon Merry. Brandon di First time at your dealership. I usually go to Suburban in Troy, just found out you were closer to me. Service associate was Brandon Merry. Brandon did a great job representing your dealership. Service was fast and friendly. Work was done quickly and vehicle was cleaned up nicely. Very satisfied with service experience. I will be back for service and to look at next vehicle. I will recommend you to others. More
by Volvo Fan
Employees Worked With
May 15, 2016
Great Service Again Brandon listened to understand problem and then worked to get issue resolved fairly; this is why I like Volvo cars and especially ownership experience Brandon listened to understand problem and then worked to get issue resolved fairly; this is why I like Volvo cars and especially ownership experience (no surprises). More
by Bob
Employees Worked With
