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LaFontaine Toyota
Dearborn, MI
388 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 388 reviews
September 12, 2015
Purchase Sales and finance persons were professional and thorough. Tour of service and parts departments was educational. I felt that all departments were work Sales and finance persons were professional and thorough. Tour of service and parts departments was educational. I felt that all departments were working together to make my experience enjoyable. More
by RILBIL1944
Verified CustomerEmployees Worked With
Richard Cochran
September 10, 2015
Long Process In all, I am mostly satisfied, it could have been a little faster of a process (over 5 hrs total) Mr Burrows was extremely helpful and helped occupy In all, I am mostly satisfied, it could have been a little faster of a process (over 5 hrs total) Mr Burrows was extremely helpful and helped occupy the time as I waited, we went over aspect of the vehicle, very happy with him, Thank you! More
by JanHall
Employees Worked With
Nick Burrows, Dominic Argerio
July 19, 2015
Wonderful experience Thanks to Mr. Trimiew, what I thought was going to be a Hugh ordeal turned out to be an awesome experience. Thanks to Mr Richard Cochran for the ext Thanks to Mr. Trimiew, what I thought was going to be a Hugh ordeal turned out to be an awesome experience. Thanks to Mr Richard Cochran for the extra tutorial on all my new Bells an Whistles. More
by BEVERLY.SCRUTCHIONS
Employees Worked With
Richard Cochran
July 10, 2015
Decent I suppose I had to fight for a good monthly price. The rep wouldn't really let me look at any other vehicle than the one's her boss's told her to sell. Overall I had to fight for a good monthly price. The rep wouldn't really let me look at any other vehicle than the one's her boss's told her to sell. Overall I'm happy with the car I have though. More
by STEPHENS4SULLIVAN
Employees Worked With
Tamika Thomas
July 09, 2015
The only part I don't like I don't like the fact I'm being forced to write a review. I've answered all of the required questions so this portion of the review should be voluntar I don't like the fact I'm being forced to write a review. I've answered all of the required questions so this portion of the review should be voluntary More
by TTAQI30
June 25, 2015
Wonderful Customer Service This was the first brand new car I have ever gotten and first lease as well. Not only did I feel comfortable and fully educated on my decision but the This was the first brand new car I have ever gotten and first lease as well. Not only did I feel comfortable and fully educated on my decision but the whole staff was amazing. My sales person Miles Brown and the Hyundai manager Don-Trell Foster went above and beyond for me. They even found a special college rebate that benefited me greatly. I have already recommended LaFontaine Hyundai to others for their automotive needs. More
by JHADDAD963
Employees Worked With
BROWN
June 09, 2015
The whole process was amazing From the minute we walked into the dealership until we walked out with the keys to our new car we were treated with friendly professionalism. LaFonta From the minute we walked into the dealership until we walked out with the keys to our new car we were treated with friendly professionalism. LaFontaine is the Family dealer. Looking forward to a long relationship with the dealership since that is where we will be going for service. Go see Zack Anderson. More
by CINDYLOU62
Employees Worked With
ANDERSON
June 04, 2015
Spectacular Service... Miles Brown, really impress me with his costumer service today he really surpassed all my expectations regarding car sales... Mr. Br Miles Brown, really impress me with his costumer service today he really surpassed all my expectations regarding car sales... Mr. Brown is a true sales Rep. because I had no intentions in getting (New) vehicle today!!! I thought I was happy with my previous car, but now I'm in love will my EX KIA OPTIMA ... Last but not least ladies and gentleman if you wabt great service and want nothing but the best call MR. BROWN because he make things happen..... More
by Vellaj26
Employees Worked With
Tony Jackson
February 24, 2015
ourstanding experience thank you tamika .you were there for us.you were ther best sales person we ever had in buying cars.you did everything for us you even called all the c thank you tamika .you were there for us.you were ther best sales person we ever had in buying cars.you did everything for us you even called all the calls that had to be made.you went out of your way to plesse us.thank you///////.all there was very friendly ,allways customer service.very nowledgeable.i will allways come back there for my next car in three years.you are very luckey you have her as yours sales person in your dealership.your dealership will grow be couse of people like her.i know you have a lot of good people there.tamika may god keep you allways.thank you bradley and sharon young.ps i will call when i get my new phone so you can fix to car. More
by DEALERRATER.COM
Employees Worked With
Tamika Thomas
January 19, 2015
Horrible Customer Service This dealer has the worst customer service ever! My car was recalled for two parts and the dealer stated that the parts were in so I made an appointme This dealer has the worst customer service ever! My car was recalled for two parts and the dealer stated that the parts were in so I made an appointment. I get there the following week and they tell me that the parts aren't there!! Who does that. So they then told me I needed to come back and that they would call when the parts were in...that NEVER happened. Fast forward a few months later and it appears that the alternator is gone and needs replacement. So I can the dealership to see if the car is still under warranty for an alternator and I am re routed through customer service NINE times with no response. I left my contact information and of course no one called me back. I will not be going back. We took our car to Thayer Automotive instead. More
by CassStaff00
Employees Worked With
Couldn't make it that far.
