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LaFontaine Toyota

Dearborn, MI

4.0
388 Reviews

2027 S Telegraph Rd

Dearborn, MI

48124

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Showing 388 reviews

November 01, 2015

Above and beyond!!! From the first call to customer service to dealing with Steve the people at this dealership went above and beyond and I'm so grateful for all their he More

by Alik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2015 -

LaFontaine Toyota responded

Hello! Thank you for taking the time to leave such a nice review! We appreciate it! I will be sure to pass along your message to Steve and the entire team. We are so happy that you experience went so well. - Shelbi P.

October 31, 2015

Awesome experience! This was my first "New Car" buying experience and it couldn't have been easier. Richard Cochran was awesome to work with and made life very easy and g More

by Knewsome23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Argerio, Patrick Avery, Richard Cochran
Nov 02, 2015 -

LaFontaine Toyota responded

Hi! So glad that your first "New" car purchasing experience was awesome and couldn't have been easier! We love to hear that! I will be sure to pass along your kind words to Richard and the entire team. Welcome to the family! - Shelbi P.

October 25, 2015

Best car buying experience I've ever had, hands down I wish all dealerships were like this! We appreciated Lisa's honesty and everything went without a hitch. We love our new Tacoma and appreciate her s More

by Laffindog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Fender
Oct 26, 2015 -

LaFontaine Toyota responded

Hi! Glad that Lisa got you into a vehicle that you love! I will be sure to let her know how satisfied you are! Thank you for taking the time to leave such a nice review. Enjoy your new Tacoma! - Shelbi P.

October 15, 2015

Friendly and not pushy Richard was very friendly and knowledgeable from the beginning of the interaction to the end. At no point did I get that feeling that I was being push More

by DAROUNYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Cochran
Oct 16, 2015 -

LaFontaine Toyota responded

Hi! Very happy that Richard made your shopping experience friendly and not pushy. I will be sure to pass along your kind words to him and the entire team. Thank you for taking the time to leave a review. We appreciate it! - Shelbi P.

October 09, 2015

Nicholaus Burrow went above and beyond assisting me He was very helpful knowledgeable and patient went the extra mile for me I purchased a 2016 Kia Rio Thank you very much P Henderson October 2015 More

by Philetia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolaus Burrow
Oct 12, 2015 -

LaFontaine Toyota responded

Hello! We are glad that the purchase of your new Kia Rio went great with Nickolaus! He is awesome! I have already passed along your message to him and the entire team, letting them know how satisfied you are! Enjoy your new ride and welcome to the family. - Shelbi P.

October 07, 2015

Family I was welcomed with a smile at the front door and introduced to Tamika Thomas a young lady with great personality and exelent sales abilities. I new w More

by ANSCHORER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamika Thomas
Oct 07, 2015 -

LaFontaine Toyota responded

Hello! What a great review! Couldn't be more pleased to hear about your great experiences whenever you come visit us! I will be sure to let Tamika know how happy you are with you latest purchase! Enjoy your new ride! - Shelbi P.

September 29, 2015

Great car, great deal, good/professional people to work with When the car was received, it had a chip on the drivers' side door, and has taken alot of time to get the repair approved, get calls returned, etc. A More

by DANDHOVING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Branoff, Richard Cochran
Sep 30, 2015 -

LaFontaine Toyota responded

Hello. We are glad that you are happy with your new vehicle and our professional staff that helped you in the process. We are not happy to see that you are not satisfied with how your vehicle was washed and detailed. That is not acceptable. I have passed along your review to our service managers and owners to make them aware of what happened so we can fix it. Someone will be reaching out to you to solve this problem. Thank you for taking the time to let us know how your experience was. We appreciate it. Thank you, Shelbi Polidori. Customer Relations. LaFontaine Automotive Group.

September 28, 2015

Comfortable, Painless, Quick, Satisfying, From our personal salesman to the sales management you went above and beyond to get me EXACTLY what i wanted, I'm truly greatful and have never enjoye More

by MICHELLEKUPKOWSKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cintron, Don-trell Foster
Sep 28, 2015 -

LaFontaine Toyota responded

Hi Michelle. Happy to hear that your experience was comfortable, painless, quick and satisfying! That is awesome! I will be sure to pass along your wonderful review to Luis, Don-Trell and the entire team, letting them know how satisfied you are! Welcome to the family! - Shelbi P.

September 23, 2015

TAMIKA NEEDS A RAISE! Over all, with out the help of Tamika Thomas, I would still be driving my previous car trap. I was paying 13k bc another company seen an opportunity t More

by FLUXTHIRTEENEVOLUTION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamika Thomas
Sep 23, 2015 -

LaFontaine Toyota responded

Hello! So glad that Tamika was able to get you into a car that you absolutely love! I have already let her know, along with the rest of the team, how satisfied you are with your experience! Thank you for taking the time to leave such nice review. We appreciate it! Welcome to the family. - Shelbi P.

September 16, 2015

Best Salesman ever MVP! Zach Anderson! So I'm a college student who was looking to lease a new car in my name to build my credit and a few clicks on the internet brought to the Lafontaine K More

by greenma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach, Anderson
Sep 17, 2015 -

LaFontaine Toyota responded

Hello! What a great review!! Couldn't be happier to hear that Zach got you into a vehicle that far exceeded any other vehicle you were looking at elsewhere! I have already passed along your awesome review to Zach and the entire team to let them know how happy you are with your new ride! Thank you so much for taking the time to let us know how you experience went. We enjoy hearing what you have to say. Enjoy your new Fusion and welcome to the family! - Shelbi P.

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