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LaFontaine Toyota

Dearborn, MI

4.0
388 Reviews

2027 S Telegraph Rd

Dearborn, MI

48124

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Showing 388 reviews

August 20, 2016

Lafontaine's Family Deal is the REAL DEAL Great experience top to bottom....Simply put it was all about us not the sale. They worked hard to get us the financing and lease terms that fit our More

by jsenac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lawrence, Luis Cintron, Don-trell Foster
Aug 22, 2016 -

LaFontaine Toyota responded

Hello: We are so happy to hear about your great experience. We have a motto here at LaFontaine that says "it's not just what you get. It's how you feel." I am glad we were able to deliver on that. We appreciate your business. Welcome to the family!

August 20, 2016

First Time I received excellent service at this dealership. The staff is friendly and polite and they made my first time leasing experience a very smooth process More

by elita.holloway12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lawrence, Richard Cochran
Aug 22, 2016 -

LaFontaine Toyota responded

Welcome to the Family! Thanks for the great review. Enjoy your new vehicle.

August 13, 2016

Take a lawyer I recently bought a Sonata from LAFONTAINE HYUNDAI. In fact I bought my last three cars from a Lafontaine store. The first two experiences were extre More

by ubie95
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Don-trell Foster, James Jordan
Aug 15, 2016 -

LaFontaine Toyota responded

ubie95: I am so sorry that your experience was not 100% satisfactory. I have already pased your comments on to our General Manager . He will contact you regarding the financing of your vehicle. Once again please accept our apology. Sincerely Stefan K.

August 13, 2016

auto purchase Second Hyundai Tucson that I have purchased. Previous auto was a 2005 Tucson. Was very happy with that vehicle. Was time for a new car. LaFontaine More

by redwingdtw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Anderson
Aug 15, 2016 -

LaFontaine Toyota responded

Thank you for being such a loyal customer. Thanks for the perfect score. Welcome to the family.

August 12, 2016

thoroughly enjoyed buying our new used car We were greeted at the door, taken care of immediately, not pressured. Mark was friendly and personable, knowledgeable and helpful, fun and professio More

by GailandMeir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Law, Mark Reynolds
Aug 15, 2016 -

LaFontaine Toyota responded

Thanks for the great "Shout Out" We look forward to seeing you next time. Welcome to the family.

August 12, 2016

Great company would definitely go there again to get another car. Would recommend to to friends and family. The whole staff was great and very friendly. More

by shawnsmeltekop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 15, 2016 -

LaFontaine Toyota responded

shawnsmeltekop: Thank you for such a great review. I will make sure to pass this to the entire team. Welcome to the family!

August 11, 2016

Second time buying from this dealership. Wait time till paper work was completed and signed was too long, left the dealership after 10 pm. It also happened the first time I bought my 2008 yar More

by aagg430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taz
Aug 15, 2016 -

LaFontaine Toyota responded

We are sorry to see that your experience was only 4 stars. We apologize for any inconvenience the delay may have caused you. This was an isolated incident. Your patronage of our business is greatly appreciated. We hope to see you again.

August 11, 2016

Luis is a great! Luis made me feel comfortable with the SanteFe that I leased, I enjoyed my time with him and the dealer staff. The vehicle is really cool. More

by mperry0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cintron
Aug 15, 2016 -

LaFontaine Toyota responded

mperry0: Thanks for the review. I am glad to know that you love your new vehicle and that your experience was awesome. Welcome to the family!

August 11, 2016

Excellent Dealership I would highly recommend LaFontaine Hyundai. The knowledge and time that the employees give to the customer is outstanding. Car shopping is never easy More

by cjplawc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cintron, Don-trell Foster
Aug 15, 2016 -

LaFontaine Toyota responded

Thank you for choosing LaFontaine Hyundai. We value your feed back and comments. Thanks for the perfect score. Welcome to the family.

August 10, 2016

good job. It was a nice experience with management as well as my saleman I was pretty happy with everything that happened at La FontaineI think they should take More

by boomer.1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Jordan
Aug 11, 2016 -

LaFontaine Toyota responded

Hello: Thank you for your feedback and insight regarding the finance depart and the difference between new and leased vehicle financing. I will be sure to communicate that to the team. Your opinion matters. Thank you for the review. Enjoy your new vehicle and welcome to the family.

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