LaFontaine Lincoln of Grand Rapids
Grand Rapids, MI
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LaFontaine Lincoln of Grand Rapids is the place to buy your car. They are friendly, courtesy and wants your business. I was very happy with them. Call Jackson he will take good care of you. I was very hap your car. They are friendly, courtesy and wants your business. I was very happy with them. Call Jackson he will take good care of you. I was very happy. More
Service has fallen off of a cliff since LaFontaine acquired. It's hard to get someone to answer the phone. Non-responsive to comment on their website with specific concerns. To get a replacement ve acquired. It's hard to get someone to answer the phone. Non-responsive to comment on their website with specific concerns. To get a replacement vehicle for service on my Black Label Navigator, they are 3 weeks out. The last time I had it in, they had to order parts and never let me know when they were in. I know there are lots more important things in the world, but I can't believe how a premium brand that boasts of service levels can deteriorate so fast with a change in ownership. The employees seem to be aware of it as well, which is sad. More
Blake Bloom was very responsive and helpful when I brought my car in for service. The mechanics not only took care of my tire problem, but also we able to service the vehicle. I appreciate that. brought my car in for service. The mechanics not only took care of my tire problem, but also we able to service the vehicle. I appreciate that. More
I was pleased with my first time experience at La Fontaine Lincoln. The service representative was knowledgeable and helpful. Service was done in a timely manner. Fontaine Lincoln. The service representative was knowledgeable and helpful. Service was done in a timely manner. More
They did everything right. They had to order the parts and provided me with a loaner and did a delivery of the loaner and picker up my car. When completed they reversed it by d They had to order the parts and provided me with a loaner and did a delivery of the loaner and picker up my car. When completed they reversed it by delivering my car and picking up the loaner More