LaFontaine Lincoln of Grand Rapids

Cory was excellent to work with… Every employee we had an encounter with was very friendly and helpful… Very happy with our purchase. Excellent customer service!!! encounter with was very friendly and helpful… Very happy with our purchase. Excellent customer service!!! More

Everyone is very friendly and helpful. We just purchased another Lincoln and the sales team was also great. We just purchased another Lincoln and the sales team was also great. More

Fantastic dealer. Great knowledgable people and great service. I ahve worked with them before . The best in my experience Great knowledgable people and great service. I ahve worked with them before . The best in my experience More

I recently purchased a Ford Mustang, I was told there were 2 key fobs by 2 salespeople. It was my understanding at purchase by Gio, my salesperson, it was part of the purchase, since he was still “looki were 2 key fobs by 2 salespeople. It was my understanding at purchase by Gio, my salesperson, it was part of the purchase, since he was still “looking for it.” Now I am told that I have to make an appointment and purchase a 2nd key fob. They aren’t sure of the cost but it will likely be in excess of $250.00. This service, or lack of, is so disappointing since I counted on having this key fob. More

Sold a used car I wanted out from under me. Eventually found me a replacement, but salesman was not very sharp in terms of business follow up. Management made me feel like a number. Would no Eventually found me a replacement, but salesman was not very sharp in terms of business follow up. Management made me feel like a number. Would not hold a vehicle for a few days with a deposit so I had to take out a loan which I didn't want to do. Promised to repair some wheel damage but didn't completely finish the job. Not what I expected from a Lincoln dealer. More

I had a really good experience with this dealership and will highly recommend them. My salesman (Maya) was great! Very informative and easy to work with. Communication through out was excellent. I'll defi will highly recommend them. My salesman (Maya) was great! Very informative and easy to work with. Communication through out was excellent. I'll definitely come back for my next vehicle purchase. More

Great selection of vehicles Prompt service in getting the vechile once we had decided which one we wanted to purchase the vechile once we had decided which one we wanted to purchase More

We had a seamless experience getting our Expedition delivered to our salesman Ben in Plymouth so we could make the drive to test the vehicle before purchasing. SO glad we made the decision to purchase delivered to our salesman Ben in Plymouth so we could make the drive to test the vehicle before purchasing. SO glad we made the decision to purchase our Expedition from Lafontaine, absolutely love it!! More

Great service friendly staff went above and beyond definitely would recommend purchasing and servicing here definitely would recommend purchasing and servicing here More

Five Star all the way Would recommend LaFontaine in the future Parrick Kavanaugh was very Help full in selecting new purchase future Parrick Kavanaugh was very Help full in selecting new purchase More