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LaFontaine Lincoln of Grand Rapids
Grand Rapids, MI
134 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 134 reviews
June 22, 2025
From the moment I walked in the door at LaFontaine Lincoln in Grand Rapids I felt like they rolled out the red carpet! Corey helped us find the perfect luxury SUV for our family. Lincoln in Grand Rapids I felt like they rolled out the red carpet! Corey helped us find the perfect luxury SUV for our family. More
by stephaniewood
Employees Worked With
Corey, Jackson, Tommy
June 12, 2025
First time doing business here, Alfonso was very patient with us as we had many questions about the Lincoln aviator that we were interested in buying. We are very happy so far with this car and look forward with us as we had many questions about the Lincoln aviator that we were interested in buying. We are very happy so far with this car and look forward to doing business with them in the future. More
by Jeff
Employees Worked With
Alfonso Cordero
May 29, 2025
Cory was excellent to work with… Every employee we had an encounter with was very friendly and helpful… Very happy with our purchase. Excellent customer service!!! encounter with was very friendly and helpful… Very happy with our purchase. Excellent customer service!!! More
by staceywhipple
Employees Worked With
Cory
May 20, 2025
The following is edited, LaFontaine offered me a 2nd key fob, no charge. Thank you very much!I recently purchased a Ford Mustang, I was told there were 2 key fobs by 2 salespeople. It was my understanding fob, no charge. Thank you very much!I recently purchased a Ford Mustang, I was told there were 2 key fobs by 2 salespeople. It was my understanding at purchase by Gio, my salesperson, it was part of the purchase, since he was still “looking for it.” Now I am told that I have to make an appointment and purchase a 2nd key fob. They aren’t sure of the cost but it will likely be in excess of $250.00. This service, or lack of, is so disappointing since I counted on having this key fob. More
by Mlgoosen
Employees Worked With
Dane, Gio
March 16, 2025
Sold a used car I wanted out from under me. Eventually found me a replacement, but salesman was not very sharp in terms of business follow up. Management made me feel like a number. Would no Eventually found me a replacement, but salesman was not very sharp in terms of business follow up. Management made me feel like a number. Would not hold a vehicle for a few days with a deposit so I had to take out a loan which I didn't want to do. Promised to repair some wheel damage but didn't completely finish the job. Not what I expected from a Lincoln dealer. More
by bobkurk890
Employees Worked With
Gio, Tyler, Tony
February 23, 2025
I had a really good experience with this dealership and will highly recommend them. My salesman (Maya) was great! Very informative and easy to work with. Communication through out was excellent. I'll defi will highly recommend them. My salesman (Maya) was great! Very informative and easy to work with. Communication through out was excellent. I'll definitely come back for my next vehicle purchase. More
by lgkirchhoff
Employees Worked With
Maya
