LaFontaine Ford of St. Clair
St Clair, MI
Filter Reviews by Keyword
By Type
Showing 127 reviews
Absolutely wonderful experience! This was the absolute best car buying experience I have ever had! From beginning to end I felt like I was receiving personalized service, not rushed a This was the absolute best car buying experience I have ever had! From beginning to end I felt like I was receiving personalized service, not rushed at all and no pressure. This is the best dealership experience I have ever had and I encourage everyone to come to St. Clair and ask for Heath! More
Great experience. We were greeted at the door by Shane. And he was a very lovely young man. He help us even though it was close to closing time. We did lease a new truc We were greeted at the door by Shane. And he was a very lovely young man. He help us even though it was close to closing time. We did lease a new truck. I have a good experience every visit to this dealership no matter the reason. More
Purchase of lease Heath was amazing very helpful and make sure this process was very easy for me. This was the first time working with a dealership and the pricing, cus Heath was amazing very helpful and make sure this process was very easy for me. This was the first time working with a dealership and the pricing, customer service was amazing! More
Salesman chris, very helpful. Salesman kept us informed while our vehicle was being built. Very helpful answering all concerns and questions. Dealership very clean and impressive. Salesman kept us informed while our vehicle was being built. Very helpful answering all concerns and questions. Dealership very clean and impressive. All personal greeted us with a smile and hello. More
Great experience Fast, friendly, willing to help me and get me what I want. Have purchased several vehicles from them and had a great experience every time. Fast, friendly, willing to help me and get me what I want. Have purchased several vehicles from them and had a great experience every time. More
Purchased new truck I have been buying a new car or truck every couple of years from Bill MacDonald Ford for the past 18 years. I wouldn't go any place else. We have be I have been buying a new car or truck every couple of years from Bill MacDonald Ford for the past 18 years. I wouldn't go any place else. We have been dealing with Kathy Campbell since our first purchase. She goes above and beyond what she needs to do to sell me something. Whenever I call her and tell her what I want it's there the next day. I have traded in three trucks there and the trade in price was always acceptable. We just got my daughter her first truck and Kathy had it covered in bows. Totally a class act. It's rare to get that kind of service from anywhere these days. Thanks, Jeff and Sue McIntosh More
A Good Deal It was kind of a long process but persistence pays off. We've been looking for a Diesel powered truck to tow our Travel Trailer (11,000 Lbs empty) O It was kind of a long process but persistence pays off. We've been looking for a Diesel powered truck to tow our Travel Trailer (11,000 Lbs empty) Our older gas 250 just struggled too much when we went through any mountainous terrain. About 6 months ago we took the old one in for a trade in estimate and they couldn't pay it off. Well out of the blue we get a letter (YES a letter in the mail) that they were looking for trade ins. This time they offered to pay it off and after a week or so scanning the inventories of dealers within 300 miles of here we found an F250 XLT to suit our needs. Thanks to Heath O for his help (and $5500 in incentives!) More
Happy Customer Not only was my experience in purchasing a new car from Chris done professionally, it was done in a friendly and relaxed manner. My past experience wi Not only was my experience in purchasing a new car from Chris done professionally, it was done in a friendly and relaxed manner. My past experience with the dealership’s service department also receives a top score. More
Best Dealer in St.Clair County! I have been doing business with Bill McDonald Ford for about 20 years and they are like family! Michelle is awesome and makes the process so simple. I have been doing business with Bill McDonald Ford for about 20 years and they are like family! Michelle is awesome and makes the process so simple. Kathy does whatever is takes to get what you need! Always a great experience and also the best service department in town! More
New F-150 I have leased from a lot of other dealerships in the past, Chris Trombrella was the best salesperson that we have had, very helpful in every detail. I I have leased from a lot of other dealerships in the past, Chris Trombrella was the best salesperson that we have had, very helpful in every detail. I would recommend this dealership to our friends and family. More