LaFontaine Ford of St. Clair
St Clair, MI
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Amazing Experience! Thank you to Mr. McDonald and Kathy Campbell for working with me to get me into a new Ford Escape. I am so happy with the vehicle and the service that Thank you to Mr. McDonald and Kathy Campbell for working with me to get me into a new Ford Escape. I am so happy with the vehicle and the service that I received, they truly treated me like family. I will definitely refer family and friends to Bill McDonald Ford! More
Got what we wanted Heath our salesperson got us everything we needed. The right price and financing. This is our 3rd vehicle from this dealership. The service department Heath our salesperson got us everything we needed. The right price and financing. This is our 3rd vehicle from this dealership. The service department is great, I get all my oil changes there. More
Great dealership! This is our second purchase in less than six years and it has been easy, enjoyable and stress free to deal with Kathy Campbell as well as great servic This is our second purchase in less than six years and it has been easy, enjoyable and stress free to deal with Kathy Campbell as well as great service with the rest of staff. More
HIghly Recommended! I have been going to the MacDonald Ford for over 15 years whenever I am there I am treated like family. Everyone is so pleasant and very knowledgeab I have been going to the MacDonald Ford for over 15 years whenever I am there I am treated like family. Everyone is so pleasant and very knowledgeable! There have been times that I have set everything up from work and stopped in after and everything is ready to go and I can be on my way. It's always a great experience for me and I believe it will be the same for anyone else who chooses them. More
Great experience We dealt with Kathy C. as our salesperson. She is friendly, professional and honest. She called us several times while we were waiting for our car t We dealt with Kathy C. as our salesperson. She is friendly, professional and honest. She called us several times while we were waiting for our car to come from out of State, to see if we were okay with waiting. She offered to search other dealers to find our exact car if we didn't want to wait. She kept us abroad of the rebates and saved us some money there too. She was very helpful showing us the ins and outs of operating our new car. We would recommend this Dealership to future buyers, as they were very professional. More
Excellent Experience! Highly Recommend! Another great sale with Bill MacDonald Ford and our very helpful salesman, Doug Muir. This is our third purchase here and we definitely recommend to Another great sale with Bill MacDonald Ford and our very helpful salesman, Doug Muir. This is our third purchase here and we definitely recommend to all. Doug went above and beyond for us, as did the staff by staying after closing to help us get our new Expedition. We appreciate such an easy smooth transaction and cannot thank you enough! More
Should have known better I am sad to say that I feel very taken advantage of after buying my car from Bill MacDonald Ford in St. Clair Michigan. First off they tried forcing m I am sad to say that I feel very taken advantage of after buying my car from Bill MacDonald Ford in St. Clair Michigan. First off they tried forcing me to buy this elantra that I had no interest in whatsoever. The day after I looked at cars there they kept calling me harassing me to come test drive this elantra that I did not want. They also went online and looked me up on Facebook and messaged me on there. From there I explained I did not want the elantra so the man invited me to take another look at another vehicle. I picked out a Nissan versa. Price on the lot was $12,995. I know there are taxes and fees, but the total after my $1,500 down payment came out to $18,399.00. Therefore I still owed $16,899.00. Maybe that is right, I am not sure but that seems like a lot added on. I also learned I qualified for their first time buyers program which they failed to tell me. They told me a mandatory $1,500 down payment must me put down to get the car. I should have only had put $500 down but they lied to me, leaving me penniless:( Also a week later I took the car in because I thought it was not shifting properly, the one man was extremely rude and said I had to leave it in the shop. To add insult to injury, the rental car they gave me was that repulsive elantra that I did not want in the first place!!!! More
AWESOME DEARLER! Bill McDonald's Ford is a great place to get your car. The best sales person to get is Kathy. She is wonderful and makes sure you get what you want Bill McDonald's Ford is a great place to get your car. The best sales person to get is Kathy. She is wonderful and makes sure you get what you want at a good price. Mr. McDonald is also very involved and makes sure his customers are satisfied. I would definitely recommend this dealership to anyone. They are honest and family oriented! Thanks Kathy! See you in three years! Mary Maynard More
No more "new car jitters"! I was trying to sell my car with no luck whatsoever, and evey dealership I had taken it to gave me a laughable trade in value....until a friend sugges I was trying to sell my car with no luck whatsoever, and evey dealership I had taken it to gave me a laughable trade in value....until a friend suggested I take it to Bill MacDonald Ford. So out of sheer curiosity I went down on a Thursday after work. They gave me a very generous trade in value for my current vehicle-and that vehicle was going to be used as the down payment for the new vehicle, so he knew I had to get something out of the car to put down. I knew I wanted a Fusion, I just hadn't decided what options. As luck would have it, I had a great salesman (Adam Pastor) help me through the options. A special order that had not been taken ownership of had just been dropped off on their lot. I was unsure about a black car.....that wasn't what I had in mind exactly. So I sat on it overnight and got the other things together to sell my car the next day....and STILL wasn't sure about the black car. Adam said to come in and look at it again, as when we had seen it, it was overcast out-and nothing looks good in low light. He wasn't kidding! When I got there, he had, had it all cleaned up, and my "black car" was really a dark charcoal metallic-which I LOVE, not to mention the custom rims which I am rather fond of as well. They made it very easy and low stress. Adam treated me as he would want to be treated, a motto of my own. I will definitely buy from here again...and thank you Adam!!! More
Great experience. This is our third vehicle purchased from here and have been pleased every time. The staff in every department is exceptional. Also I love my 2014 Fus This is our third vehicle purchased from here and have been pleased every time. The staff in every department is exceptional. Also I love my 2014 Fusion. More