LaFontaine Chrysler Dodge Jeep RAM of Fenton

LEAD AD PRICING to get you in, $5K higher when you get there. “That price is if you qualify for all the rebates”. Wast of time! there. “That price is if you qualify for all the rebates”. Wast of time! More

They have the worst service department I have ever seen,Its hard to believe that the owners of this dealership aren't concerned about the terrible reviews they are getting, They have girls setting up seen,Its hard to believe that the owners of this dealership aren't concerned about the terrible reviews they are getting, They have girls setting up appointments for people to come in and get their vehicles serviced and the when you come in for your appointment the service advisor ZACK tells you they can't do what you wanted done to your car because they are behind,SO IN A NUT SHELL LAFONTAINE OF FENTON GET IT TOGETHER YOUR SERVICE DEPARTMENT COSTUMER SERVICE IS TERRIBLE !!! More

Worst dealership in the whole state of Michigan. 3 months and they couldn’t Give me any information bout my new car order and I gave them a deposit. I then cancelled my order to go through someone else and w and they couldn’t Give me any information bout my new car order and I gave them a deposit. I then cancelled my order to go through someone else and was told i would get my deposit back from them. It’s been close to a month and still haven’t received my deposit and no one wants to answer the phone when i call. I’ve called the Manager 4-5 times and left voicemails and he hasn’t gotten back to me. That’s what kind of dealer this is? This is not professionalism, this place is a joke. The broker I was dealing with has been trying to help me get my deposit back as well and all they keep saying is that it’s processing. This is the worst experience I’ve ever had in my life. Don’t waste your time trust me!!! After I left a google review, someone responded from there saying to contact Paul Jordan, I emailed this useless guy too and ofc course no surprise, I still got no response! So basically, these thieves stole my money and I will be getting legal involved now. More

Each conversation I had on the phone I felt rushed and not taken seriously. Used car manager would not give me even an estimate for my trade in except for the “upper 50s”. I’m located 4 hours away and ask not taken seriously. Used car manager would not give me even an estimate for my trade in except for the “upper 50s”. I’m located 4 hours away and asked if that meant closer to 56 or 59999. “Upper 50s” was the reply. They were the only dealership to do this, purchased elsewhere. More

This place is xxxx. I called first had a truck on the lot. Sales took forever talking back and forth negotiating. Salesman pat tells me he'll get back to me in the morning. I waited until 3 in the after lot. Sales took forever talking back and forth negotiating. Salesman pat tells me he'll get back to me in the morning. I waited until 3 in the afternoon. Texted said salesman. Sorry Josh I'm off today but my I gave the info to my manager last night and can get back with you in the am. Who's your Laramie financed through. After I had already told him. Still no response I decide to call and ask for a sales manager. Then I get a response truck is sold. Some of the most absolute shirts customer service I've ever experienced. Thanks a lot Fontaine dodge. More

What an awful experience. I tried to buy a car from them for 3 days and barely got anywhere. They'd take several hours between messages only to say "sorry, got busy with a customer "... Well, guess what? I' for 3 days and barely got anywhere. They'd take several hours between messages only to say "sorry, got busy with a customer "... Well, guess what? I'M A CUSTOMER! What a complete waste of my time. More

BUYER BEWARE......Google warped door panels before you buy a Chrysler 300 or a Dodge Charger. Lafontaine lacks service and support. Had 4 vehicles from here but after my Chrysler 300, never going here a buy a Chrysler 300 or a Dodge Charger. Lafontaine lacks service and support. Had 4 vehicles from here but after my Chrysler 300, never going here again. Service dept in 2018 was horrible and upon returning vehicle in Nov 2020 its still the same. No support from sales rep after they sell you and extended warranty and the warped door panel, is considered 'cosmetic '. Nice upsell of a big nothing warranty. $2000 in additional costs to a lease turn. More

Great team at LaFontaine! They had the biggest selection of 2021 Jeep Wranglers around. Fiori and his sales team helped me find the exact Wrangler I wanted in the right color with all of the options importa of 2021 Jeep Wranglers around. Fiori and his sales team helped me find the exact Wrangler I wanted in the right color with all of the options important to me! The leasing experience was the quickest, most fair and best car buying experience I've ever had. Pricing was better than 4 other dealers I shopped and the selection made it easy to find exactly what I wanted without settling! Not to mention they helped me turn in my old lease and get everything serviced. Thanks again, Highly Recommend! More

It’s been over 2 months and I still don’t have license plates for my vehicle. Nobody at this dealership replies to phone calls or emails. I would strongly avoid if you are an out of state customer. Read t plates for my vehicle. Nobody at this dealership replies to phone calls or emails. I would strongly avoid if you are an out of state customer. Read the reviews first, I wish I did. More

Horrible service after sale. Bought from out or state. Failed to provide temp tags on time until title ready (paid cash). Now driving illegally since the dealer could care less about the customer after th Failed to provide temp tags on time until title ready (paid cash). Now driving illegally since the dealer could care less about the customer after they get their money. Don't bother buying here. Sorry customer service! More