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LaFontaine Chevrolet Dexter - Service Center
Dexter, MI
91 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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91 Reviews of LaFontaine Chevrolet Dexter - Service Center
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Verified Customer
June 07, 2025
The staff are super friendly. Been coming for years. Jay and Nick are the best service staff.! Been coming for years. Jay and Nick are the best service staff.! More
by cjkayden
Employees Worked With
June 06, 2025
Nic is always so nice and very thoughtful. Made sure I was comfortable while I waited for the service work to be done. Everyone I came in contact with were very nice.to me. Nic Chesla deser Made sure I was comfortable while I waited for the service work to be done. Everyone I came in contact with were very nice.to me. Nic Chesla deserves 5 stars, More
by katrina641
Employees Worked With
Nic Chesla
December 18, 2024
I recently took my 2020 Chevrolet Tahoe in for a complete fluid service, which was supposed to include the front and rear differentials, transfer case, and transmission. After paying $825 and waitin complete fluid service, which was supposed to include the front and rear differentials, transfer case, and transmission. After paying $825 and waiting 3.5 hours—when I was originally told it would only take 2.5—I discovered when I got home that the transmission fluid was 1.5 quarts low and none of the other fluids had been changed. What makes this even more frustrating is that they knew I was a master mechanic before I retired. Despite this, they still attempted to cut corners, seemingly assuming I wouldn’t notice. When I brought the issue to their attention, I did eventually receive a full refund, but the experience left me deeply disappointed. It’s concerning to think that they might treat other customers—who may not have the same mechanical knowledge—the same way. Shops like this give the entire industry a bad name, and it’s completely unacceptable for them to operate this way. More
by Just just
Employees Worked With
Matt Ackerman
August 21, 2017
Great Job to all. Your service department is great. Jason has always been very help full , all of the men & women that work in this department are always friendly. Your service department is great. Jason has always been very help full , all of the men & women that work in this department are always friendly. More
by birdlady1958
August 14, 2017
Horn issue All good, longer than expected wait, but was kept updated as to progress. Offered shuttle for ride home, did require it. Very satisfied. Thank you All good, longer than expected wait, but was kept updated as to progress. Offered shuttle for ride home, did require it. Very satisfied. Thank you More
by Durammax
Employees Worked With
Jason Barron
June 20, 2017
Service on my car Work was done well and quickly. Scott McGee was very helpful getting me copies of my service records for my car when I requested them. The 25 word m Work was done well and quickly. Scott McGee was very helpful getting me copies of my service records for my car when I requested them. The 25 word minimum is a pain and not customer friendly. More
by Michelle Haviland
Employees Worked With
Scott McGee
June 01, 2017
Routine oil change Excellent. Thanks for excellent service. Vehicle was done more quickly than I anticipated which is nice when you rely on car for carpools etc. Excellent. Thanks for excellent service. Vehicle was done more quickly than I anticipated which is nice when you rely on car for carpools etc. Having the review be a minimum of twenty five words is annoying. More
by Nancy1122
Employees Worked With
Jason Barron
May 30, 2017
Jason is the best! I would like to have Jason everytime I come in to the dealership. He really seems to care about what's going on my car. I would like to have Jason everytime I come in to the dealership. He really seems to care about what's going on my car. More
by Carissa Lynn White
Employees Worked With
Jason Barron
