87 Reviews of LaFontaine Chevrolet - Service Center
Great Experience I always receive great service at the Dexter LaFontaine dealership. The service team is professional and committed to quality. Service is always com I always receive great service at the Dexter LaFontaine dealership. The service team is professional and committed to quality. Service is always completed in the time promised and the service department is good about contacting us and following-up. More
Excellent service - as always! Jason was amazing to get the car in, serviced, and finished in one day! He communicated the status of the repair and spent a great deal of his time to Jason was amazing to get the car in, serviced, and finished in one day! He communicated the status of the repair and spent a great deal of his time to process a GM coupon that came with no instructions. I appreciate all the effort Jason puts in the care of his customers. More
Service Was treated very nice, and the service was done fast. Service adviser was very nice and explain everything to me. the service technician did a very go Was treated very nice, and the service was done fast. Service adviser was very nice and explain everything to me. the service technician did a very good job. More
Factory rebates Friendly, fast and easy drop off and pick up! Efficient and accommodating when I needed to drop off my car earlier. Was done quicker than expected Friendly, fast and easy drop off and pick up! Efficient and accommodating when I needed to drop off my car earlier. Was done quicker than expected More
All Star Service They did a great job getting me in and out quickly. From Write up to cash out it was effortless. Even as the last appointment of the day they were ver They did a great job getting me in and out quickly. From Write up to cash out it was effortless. Even as the last appointment of the day they were very attentive. More
Oil Change My car is a 2008 Colbalt - it's the best car I've ever owned (I bought it used from LaFontaine) - I have had all my service done at LaFontaine - Scott My car is a 2008 Colbalt - it's the best car I've ever owned (I bought it used from LaFontaine) - I have had all my service done at LaFontaine - Scott is always pleasant when he tells me what additional work is needed - I always expect there will be something since I've got over 120K miles on a almost 10 year old car. Keep up the good work! More
Fast and Friendly I scheduled my Impala for an oil change and tire rotation. Upon arrival I was warmly greeted by the service department and was in and out before I I scheduled my Impala for an oil change and tire rotation. Upon arrival I was warmly greeted by the service department and was in and out before I was barley able to finish my coffee. This is the type of service that I have become accustomed to at LaFontaine Chevrolet. More
excellent went in for an oil change / tire rotation, but mentioned that I had a 'rattle' coming from somewhere. they found and fixed the problem + the service went in for an oil change / tire rotation, but mentioned that I had a 'rattle' coming from somewhere. they found and fixed the problem + the service that I came in for, all while I was sitting in the comfort of the customer lounge. pretty hard to beat these guys! More
Fast and efficient service Walked in without an appointment, asked to have my 2016 Silverado serviced, they fit me in and I was out of the dealership within an hour and a half. Walked in without an appointment, asked to have my 2016 Silverado serviced, they fit me in and I was out of the dealership within an hour and a half. More
Service Well i loved this dealership until two days ago. I came in to get my oil changed and had the worse experience EVER! They quoted me a two hour wait whi Well i loved this dealership until two days ago. I came in to get my oil changed and had the worse experience EVER! They quoted me a two hour wait which i was okay with because I did not have an appointment BUT when they told me they only had one kid working so he was behind and it was too hard to get good help i was floored. when i pulled in three guys were just sitting there on there phones two of the guys being behind the counter and one being a porter. A gentlemen with the LaFontaine name telling me all this about not finding good help. So was everyone up front too good to go help this poor guy in the back working his butt off while everyone else was up front on there cell phones? Does this company approve of over working another whiles others refuse to help another? Makes no sense to me. I felt so bad for the guy working out back I felt and will not be coming back to that service department or probably buy another vehicle. I know Senior Lafontaine would not approve of how this service department is being run. Get off your cell phones and go help someone struggling! More