LaFontaine Chevrolet

I was looking for a used vehicle (one or two years old) and had visited another dealership earlier in the day (different company) and had a terrible experience with a pushy salesman who wanted to talk only and had visited another dealership earlier in the day (different company) and had a terrible experience with a pushy salesman who wanted to talk only new or lease. I left there and decided to try LaFontaine. What a difference! Everyone was welcoming the minute we stepped in the door. We were introduced to Dale and he did not question why I wanted to look at used vehicles; I felt good about that, not being pushed at all. He showed me some used online, and I test drove one. Then I asked him about new vs used and lease. He ran all the numbers, reviewed the options, and I considered the numbers for a day. I went back and bought a NEW car from Dale because the numbers made sense to me. He was never pushy, very friendly and spent lots of time working with me. Then I met Steve for the financing part - again a great experience! I bought a new Malibu and am thrilled with it and the dealership. When I'm ready to buy again, I'll contact Dale! More

Keith Brothers is a GREAT Finance man!!! I have bad Keith Brothers is a GREAT Finance man!!! I have bad credit and he helped me get a brand new car when others said they could but did not. He didn' Keith Brothers is a GREAT Finance man!!! I have bad credit and he helped me get a brand new car when others said they could but did not. He didn't try to talk me down to a used car or a car I did not want. He got me into a car I wanted and one I could afford. He was extremely nice and professional. He will treat you with respect when other people treat you badly because of slow credit. So if you want respect and a car you should come see Keith Brothers at LaFontaine Chevrolet!! More

I recently purchased through Robert Halfacre a new 2012 Chevrolet Tahoe LTZ. Robert assisted me to locate the Tahoe after an initial search for a crew cab pick-up. My interest in a pick-up was redirected Chevrolet Tahoe LTZ. Robert assisted me to locate the Tahoe after an initial search for a crew cab pick-up. My interest in a pick-up was redirected by my spouse who advised she would prefer to have an SUV. Robert willingly received this change in direction and promptly provided the search for a Tahoe with specifications we provided. The sale included the trade-in of a 2009 Chevrolet Traverse. I was introduced to Steve Taylor for financing, which included an excellent interest rate for a 60-month contract. All requirements to complete the transaction were clearly presented. My experience in the showroom was cordial and informative. Robert is very knowledgeable about the Chevrolet truck product line and addressed all questions regarding specifications, such as trailering capability and rated fuel economy as a function of axle ratio. Vehicles were brought to the front door of the dealership for my inspection with his explanation of features. The reviews were complete, courteous, and presented with confidence. Electrical equipment was demonstrated by feature. Robert matched me up with the vehicle of choice. Robert was very proud of the new, eco-friendly dealership as we toured the facility. He explained the lighting system through the skylights, usage of vegetable oil in the hydraulics of the service hoists, and water recovery/reuse from the car wash and drain systems. Other employees in the parts department and cashier window were introduced who conveyed a friendly reception and "family" spirit. Robert gave me a thorough "walk-about" of the Tahoe when I took delivery January 16, 2013. A stone shield had been installed per my order. All interior equipment, including electronics, were reviewed, demonstrated, and my personal settings entered. Robert was familiar with every aspect of the truck. Our "LaFontaine family" fleet now includes a 2012 Buick Verano purchased at LaFontaine-Highland and the new, 2012 Chevy Tahoe. I elected to drive 25-minutes to LaFontaine-Dexter as opposed to searching for a local dealership in Brighton based upon the positive experience through "the Family Deal". Robert is an exemplary employee of the LaFontaine Team and I will recommend him and the dealership to prospective buyers. Thank you. Rich Malthaner, GM Retiree-Interior Product Design 4754 Mt. Brighton Drive Brighton, MI 48116 810-623-3806 More

Robert was very friendly and made my buying experience un-stressfull. He worked with me to arrive at an afordable price or should I say one I agreed on. I found the new dealership a great experience to vi un-stressfull. He worked with me to arrive at an afordable price or should I say one I agreed on. I found the new dealership a great experience to visit and was impressed with the vintage vehicles in the center of the building. More

I encountered this dealer from a direct mailer. i reviewed their web site and on line let them know i was interested in a new truck purchase. Within a day they contacted me to see how they could help reviewed their web site and on line let them know i was interested in a new truck purchase. Within a day they contacted me to see how they could help. No pressure to sell or get more information was made and the low pressure approach was welcome after visiting with other dealerships. Ultimately my choice to work with LaFontaine was made since they listened to what i wanted and found the vehicle, as opposed to the other dealers trying to sell me what they had. I would recommend this dealership and will visit them again when looking for another vehicle. More

I had submitted all my financial information on line and this dealer la fontaine in dexter ann arbor called me for an appointment. I wanted the malibu 2009 and I consider myself a very safe drive and good a this dealer la fontaine in dexter ann arbor called me for an appointment. I wanted the malibu 2009 and I consider myself a very safe drive and good at paying my debts especially I paid off two previous cars in the past. Well, James curtis pick out a car for me 98,000 miles on and says to me this is your girl friend car since your credit isnt as good and you can come back in year to get the malibu financed after I paid my pmyts on 2007 Mitsibishi with 98,000 miles and financed for 23,0000 dollars as according to keith brothers as well. I really believed they would agree to let me get the malibu 2009. Well I have been making my pmts on time and have proof for them in the last year or more. It turns out they lied to me and sold me a car with way too many miles for 23,000 dollars. I am angry and disappointed at these two rip offs. I called them in July 2012 to make appointment and they never called me back .I had the car fixed from a mild drunk driver on the front bumper. Overall, Keith Brothers and James Curtis stiffed me a car that could go under in sometime while I am still paying pmts of 430.49/month. I would not recommend these people ever again to buy a car from again. I know people who had their cars financed with repo history and still managed to get a new car with less miles. I had only missed a few pmts on a previous financed car and Keith Brothers and James curtis used this against me. WHAT BULL. IM AM ANGRY Mr. Gerald Poprawa. More

This was the best car buying experience ever! I work in the customer service industry for a boat dealership, so my expectations are a bit high. Mike went over and beyond what I expected. Not only did Mike the customer service industry for a boat dealership, so my expectations are a bit high. Mike went over and beyond what I expected. Not only did Mike get me exactly what I wanted, he returned every call and was very prompt on his emails. I was sold on the dealership as soon as I spoke with him the first time. I have a very hectic schedule and Mike made arrangements for my test drive without even walking into the dealership...very impressed! There were no high pressure sales tactics and his professionalism was top notch. Job well done Mike,you have customers for life...thanks again! John & Tami Hoak More

I spent about a month shopping for a new crossover and looked at the "big three" plus numerous imports. I finally narrowed it down to the Chevy equinox or the CR-v. During this search I actually took th looked at the "big three" plus numerous imports. I finally narrowed it down to the Chevy equinox or the CR-v. During this search I actually took three test drives with Dominic Fracassi and he was great to deal with the entire time with no pressure at all. When I finally made up my mind on the LT2 with the particular color and options I wanted I thought it would be impossible to find the car but he found it quickly and it was as promised. the price was better than a other local dealers price. In fact, the other local dealer advertised "beating anyone's else price but they wouldn't. I am impressed with the staff and the facility there and I enjoyed a good doughnut or two as well!! More

I have many reasons for coming to your dealership, First of which is Jeremy Phelps. We have dealt with Jeremy in the past and have always come away knowing that we have been dealt with fairly and honestly. of which is Jeremy Phelps. We have dealt with Jeremy in the past and have always come away knowing that we have been dealt with fairly and honestly. We are confidant that when we let Jeremy know that we are looking for a new vehicle, he knows exactly what we want and he will find it and always keep our best interest as his prime concern. Jeremy has done this again and again and we come away with the feeling of satisfaction. It took us a very long time to find a dealership and sales person that has our total respect, we have that with you. Secondly, we have always had nothing but positive results from your service department. The work was done quickly and at a very good price. Last, your new building is just fantastic. Your new facility is a modern but warm place to do to business and is a great addition to the community. KEEP UP THE GOOD WORK! More

My experience purchasing a 2013 Volt was outstanding! It was the easiest and most pleasant vehicle purchase experience I have ever had! Jeremy took care of everything and even had my vehicle delivered to t was the easiest and most pleasant vehicle purchase experience I have ever had! Jeremy took care of everything and even had my vehicle delivered to the restaurant where I was having dinner!!! He then agreed to meet me at a later date to ensure that I fully understood all of the features of the vehicle. What a great experience! Thank you! More