LaFontaine Chevrolet

My first experience at La Fontaine was for service on my Chevrolet Impala. I knew it was a great dealership because the service advisor Jason was welcoming and courteous. He made sure that my car was repa Chevrolet Impala. I knew it was a great dealership because the service advisor Jason was welcoming and courteous. He made sure that my car was repaired correctly. On another occasion, I had to bring my car in again. This time Nick was my service advisor. Once again I was welcomed and received great timely service. When it was time to purchase a new vehicle, I decided to use La Fontaine. My salesman, Robert Halfacre, was perfect. He did not try to rush the sale. He was careful to listen to my exact car needs. When the car was delivered, he took a great deal of time to be certain that I understood the various options and how to operate them. He is a friendly person and I felt that I could trust that he would stand behind anything that he had promised. After a week owning the vehicle, I had trouble syncing my phone to my Equinox. I stopped in the dealership without an appointment and Robert was willing to make himself available to help with the problem.. He took time to be sure it was right. He had said "any time you need anything I am here for you". Those were not just empty words. I feel that I can trust Robert. He is an outstanding individual. Also, when I was completing the deal and needed to set up finance, I met with Steve Taylor. He is a very warm individual who explained several options available to me. I felt extremely comfortable when I completed the deal. In conclusion, I would highly recommend La Fontaine Chevrolet and definitely the individuals, Robert Halfacre, Steve Taylor, Jason Barron and Nick Chesla, with whom I have had the pleasure of meeting. More

LaFontaine Chevrolet has always provided us with superior service on both of our family's vehicles, so when it was time to upgrade, we went to them. Misty Gautz and the staff couldn't have been more professi service on both of our family's vehicles, so when it was time to upgrade, we went to them. Misty Gautz and the staff couldn't have been more professional, honest and pleasant throughout the entire process of purchasing our new Jeep. Prior to contacting them, I knew what kind of Jeep I wanted to purchase. Even though they are a Chevy dealer, they searched the entire LaFontaine family of dealers to find a match for me, and had it driven to the Dexter location. The entire time we were inquiring about the vehicle, we were treated kindly and honestly. Even though the vehicle had been prepped at another location, Misty and the crew took the extra time and effort to make our new vehicle look practically new. At all stages of the purchase process, we received the best treatment imaginable. We are very happy that we went to LaFontaine Chevrolet, and when it comes time to purchase our next vehicle, we'll be calling Misty. More

Robert Halfacre is a sales person at the dealership and I first met him when I was shopping for a vehicle in 2011. He is a very friendly person and doesnt try to ressure you into buying. He answeres all the first met him when I was shopping for a vehicle in 2011. He is a very friendly person and doesnt try to ressure you into buying. He answeres all the questions you have and that is the reason my wife and I purchased a pickup and a Malibu in 2011. My son was looking for a vehilce and after seeing what we thought was a good vehicle on Sunday afernoon. We went to the dealer and I met Robert coming in and told him we were looking for a vehicle and he looked at 3 vehicles, he explained them to us and then let us drive the vehicles. He explained the best one would be the malibu and we told him we wanted it and he got the paper work down right away and we could of gotten it then but we wanted to pick it up on Wednesday and he stated it would be ready then. We got there and everything was ready to go. Everytime Im there for LOF he always speakes and asked how we are. He treats you as though you were part of the family, Anytime I need another vehicle I will only deal with Robert delivering the vehicle he explained how everything in the vehicle works. He is a GREAT person to deal with More

Mike was very helpful in getting me all the available rebates possible and answered every question I had. Not to mention I had him run the numbers 10 different ways and was willing to run them 20 if I w rebates possible and answered every question I had. Not to mention I had him run the numbers 10 different ways and was willing to run them 20 if I wanted to. He even offered to have the new car delivered to my work so I wouldn't need to drive to his side of town. Customer service was a 10. More

Misty has gone way out of her way to help me find the perfect vehicle and made my experience perfect. And when I had a small car problem she took care of it right away... Highly recommend going to see he perfect vehicle and made my experience perfect. And when I had a small car problem she took care of it right away... Highly recommend going to see her. More

I filled out some information on line about trading our car in. I received a call the next morning from Mike and I almost did not answer the phone. I hate car shopping and have had bad experiences in the car in. I received a call the next morning from Mike and I almost did not answer the phone. I hate car shopping and have had bad experiences in the past at other dealerships, so I really didn't feel like dealing with it, even though we really needed a car bad. I answered the phone and was very up front with him about our situation and asked him to be up front with me as well. He asked if we wanted to come in, so we did. Three hours later, we drove home our new(used) car. It was the least painful car buying experience I have ever had. Mike was honest, he new his business, so when we asked questions, there was no deceit, just up front answers. I appreciated that and our entire experience. We will definitely return to them for our next car as well as pass along their name and specifically Mike Law. Thanks Mike. More

This played screwed my friend over never do buisiness with them, she even went to owner and nothing so much for the family deal, the deal is give me your money and we will forget about you horrible way t with them, she even went to owner and nothing so much for the family deal, the deal is give me your money and we will forget about you horrible way to do buisiness More

To say I am pleased with my Town & Country would be an understatment...I LOVE IT!! Tony Duncan & Keith Brothers took extra time to ensure, not only would I be happy with the car I choose, but that I an understatment...I LOVE IT!! Tony Duncan & Keith Brothers took extra time to ensure, not only would I be happy with the car I choose, but that I also got THE BEST DEAL! Tony & Keith both showed My Husband and I great patients, Tony stayed in daily contact with us both through phone, and or emails on cars that may be of interest to us...some of these cars he had drove in from other dealers!! They both truely spent a great deal of time to ensure our family was happy & satisfied! Not only will we recommend this dealer, but you better believe we'll be sending our friends/family stright to Tony Duncan! More

We were very pleased overall with our experience at LaFontaine Chevrolet in Dexter, MI. Our salesperson, Robert Halfacre, was just wonderful. He was totally committed to helping us find the car we wa LaFontaine Chevrolet in Dexter, MI. Our salesperson, Robert Halfacre, was just wonderful. He was totally committed to helping us find the car we wanted and went to every extreme to make sure that we received all the discounts possible to get the best price for us. He was truly sincere and we at no time felt that he was pushy or just trying to make a sale. I was impressed with the album on his desk, "About me". That sold me on trusting him. Also, each time we came to the dealership we felt welcomed by each person whom we encountered. The young woman who filled out our financing papers was also very helpful and knowledgable about the process and made it very easy to complete. We look forward to a continuing relationship with Robert and the LaFontaine family. More

Ron is the best salesman. He works very hard to get the exact car you want. I am very picky in my choice of my options. Ron got me all that I requested. He took the time to go through all the bells and exact car you want. I am very picky in my choice of my options. Ron got me all that I requested. He took the time to go through all the bells and whistles on the car. He also explained all additional maintenance programs that I might be interested for my car. He worked hard to get me an excellant price, plus several rebates that helped lower the price. We have brought (and leased) many cars from Ron, and gone back to him for many years. The dealership also has an excellant service department. Excellant prices, fast services and friendly professional mechanics. More