LaFontaine Chevrolet
Dexter, MI
Filter Reviews by Keyword
By Type
Showing 337 reviews
I have used the service department many times and appreciate their honest and helpful approach. Needing a new car, I came in to purchase a used vehicle and instead leased a brand new Equinox. i pai appreciate their honest and helpful approach. Needing a new car, I came in to purchase a used vehicle and instead leased a brand new Equinox. i paid about the same as if I bought used, but have a new car with all maintenance fees covered. Loved the professionalism of the sales staff and dealership. Have recommended them to a friend already. I selected this dealer as they give back to the Dexter Community and I have had nothing but positive experiences with them. More
I did follow up service. Repair was not upto the mark. Don't stick to the promises. Rude behaviour. Bad customer follow up. Improper inspection. After escalation, repair was done just for name sake. I was Don't stick to the promises. Rude behaviour. Bad customer follow up. Improper inspection. After escalation, repair was done just for name sake. I was really stressed out follow up. More
A friend of ours recommended LaFontaine Chevrolet to us when seeking to purchase a used Tahoe. Our friend contacted the dealership and immediately following the phone call, my husband received a phone cal when seeking to purchase a used Tahoe. Our friend contacted the dealership and immediately following the phone call, my husband received a phone call from Matt LaFontaine. Matt asked my husband what we were looking for and asked Misty Gautz assist us. Misty was a true professional explaining all of the features of the Tahoes we drove. My husband and I were very impressed! Even though my husband and I were hesitant, Misty was very patient with us. She stayed late to help us finalize the sale. We are very happy! Thank you everyone who made the sale possible. More
Customer service after the sale was disfunctional. I had a small issue with the salesman offering me 6 months on serius and onstar when buying my vehicle. The dealership refused to honor the agreement. They a small issue with the salesman offering me 6 months on serius and onstar when buying my vehicle. The dealership refused to honor the agreement. They went so far as to blame me for not knowing GM's used car rules. Overall they need some serious rework on dealing with customers. All of this over abot $70.00 on a $28,000 vehicle. I am taking my business to Chelsea Chevrolet. More
After exploring many different options, and having a few stressful and unpleasant encounters, LaFontaine proved to be a very pleasant and stress free experience. Robert Halfacer's pleasant personality and stressful and unpleasant encounters, LaFontaine proved to be a very pleasant and stress free experience. Robert Halfacer's pleasant personality and professionalism was exactly what I was searching for. I would recommend this dealership to anyone looking for a vehicle. More
LaFontaine Chevrolet in Dexter is AWESOME, AWESOME, AWESOME!!!! The sales staff are very friendly and knowledgeable . They are very willing to work with you to get you into the automobile you want to b AWESOME!!!! The sales staff are very friendly and knowledgeable . They are very willing to work with you to get you into the automobile you want to be in ! They even take care of your kids (ie. drinks , candy bars) I would highly recommend going there for your next automobile, weather it's a car/ van/ pick up truck.....they know their stuff!! ' More
We have purchased 2 vehicles from Keith's team at LaFontaine to our great pleasure and satisfaction. We look forward to an ongoing relationship with the LaFontaine Family. Paul LaFontaine to our great pleasure and satisfaction. We look forward to an ongoing relationship with the LaFontaine Family. Paul More
I had great experience with Robert. He is very familiar with the vehicle and explained in detail. He gave the best price. I will definitely recommend this dealership, especially Robert to my friends. with the vehicle and explained in detail. He gave the best price. I will definitely recommend this dealership, especially Robert to my friends. More
Michael Law was awesome to work with. He was courteous, funny, efficient and a gentleman. I wouldn't change anything about my experience. I have found my new dealership home. funny, efficient and a gentleman. I wouldn't change anything about my experience. I have found my new dealership home. More
I had a great experience buying my frat car :) We found something safe, good looking and within our budget. Robert was so helpful! It was a great experience. something safe, good looking and within our budget. Robert was so helpful! It was a great experience. More