LaFontaine Chevrolet
Dexter, MI
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wanted a larger vehicle I inquired online for a larger vehicle I was contacted the next day the deal was done within two days. Mike Law is the best. I inquired online for a larger vehicle I was contacted the next day the deal was done within two days. Mike Law is the best. More
Acadia Service Took my Acadia in for an oil change and tire rotation. As soon as I pulled in a porter was taking information from the car. Jason Barron was my servic Took my Acadia in for an oil change and tire rotation. As soon as I pulled in a porter was taking information from the car. Jason Barron was my service writer. I have always appreciated his thoroughness when dealing with him. He makes sure the job gets done correctly and in a timely manner. More
Service quality From my initial call to my pick up of my vehicle when completed, the Lafontaine team (Dan and Mike)were very professional and efficient. No time was From my initial call to my pick up of my vehicle when completed, the Lafontaine team (Dan and Mike)were very professional and efficient. No time was wasted and NO waiting. They were ready precisely when they said; from the loaner vehicle which was ready as I drove in, to the invoice and my vehicle when I returned. Great Job! More
Great Service! Both in customer and mechanical! I enjoy bringing my 2008 G6 in for service. Always friendly and helpful. Repairs always done right! Jason is great at explaining issues to me, a non I enjoy bringing my 2008 G6 in for service. Always friendly and helpful. Repairs always done right! Jason is great at explaining issues to me, a non-car mechanic type. More
Fast service Had a problem with my vehicle while driving home. Stopped by LaFontaine to get it looked at, and they had it finished within 2 hours. My thanks to the Had a problem with my vehicle while driving home. Stopped by LaFontaine to get it looked at, and they had it finished within 2 hours. My thanks to the staff,especially Dan LaFontaine Jr., for their help. More
Service Great service by Jason Barron! He is so helpful. He make sure everything is taken care of and all service is up to date on our vehicles. Great service by Jason Barron! He is so helpful. He make sure everything is taken care of and all service is up to date on our vehicles. More
Took my 2011 Equinox in for routine check up. Jason Barron is so very helpful and kind. You should be very proud to have him as an employee. He explains everything to me and calls me if there are Jason Barron is so very helpful and kind. You should be very proud to have him as an employee. He explains everything to me and calls me if there are going to be any needed adjustments or added expenses. I highly recommend you dealership to my friends because of him. More
Great new car buying experience I got interested in a Volt as gas prices are down and a new model was coming out, so I expect the GM would be wanting to move the older models. It tal I got interested in a Volt as gas prices are down and a new model was coming out, so I expect the GM would be wanting to move the older models. It talked to the closest dealer and felt pressured to act but not numbers close to those advertized. My next try was through the Costo Auto Program which got me in contact with La Fontaine. When I went in, I worked with Robert Halfacre, who was thorough, patience, well versed. It took a couple hours to find the right car and the best terms. This was the first time I've leased so had a lot questions, which he answered. When I came in a couple days later, he had everything prepared and we quickly went through the paperwork. I was out in 40 minutes including a run through of features. What I really appreciate with Robert was, he listened to what I was looking for and didn't try to sell me anything else. There was none of the "I have to check with the sales manager" song and dance, nor at the closing, any "oops there's an extra charge" tricks. It was the best car buying experience I've had. More
Great Service! I just bought 2 vehicles from Mike Law and was extremely happy withthe service. I work 1.5 hrs away, he had a car dropped off for to me to test drive I just bought 2 vehicles from Mike Law and was extremely happy withthe service. I work 1.5 hrs away, he had a car dropped off for to me to test drive and did almost all of the deal through email and phone. It was very convient. He quoted me on my finace's lease and we swapped both cars in under 3 hrs. I've gotten 4 cars from Mike now and he's my first call for anything car related More
worst dealer ever!! I bought a used Cadillac from them they advertised that everything was OK on it. I test drove and everything seemed to be OK. I couldnt test some feat I bought a used Cadillac from them they advertised that everything was OK on it. I test drove and everything seemed to be OK. I couldnt test some features due to weather. They told me if I had any problems with it to just call or bring it back. When weather got better, I noticed that the moonroof wouldn't open. There was a huge rip in carpet covered by the floor mat. The car leaks when raining or washed in car wash. There is a need for 2000.00 were the repairs. I hate this dealer and I am considering suing them right now. I have already called my lawyer. More