LaFontaine Chevrolet

Took my 2016 Suburban in to get a quote from LaFontaine Dexter as they wanted to buy my car. Brett Middlebook and David Riley quoted me a price on a Monday, I called Brett back on Tuesday to accept the off Dexter as they wanted to buy my car. Brett Middlebook and David Riley quoted me a price on a Monday, I called Brett back on Tuesday to accept the offer and schedule the car being brought in to complete the transaction at the agreed upon price. Brought the car in on the agreed upon day (Thursday). I drove an hour in a snow storm to get there. When I got to the dealership and they told me that the price was now $4,000 less then the agreed upon price. Very disappointing not to mention dishonest! I felt cheated. Both Brett and David should be held accountable for their dishonesty and very poor customer service. I will never deal with this dealership as well as the entire LaFontaine organization! I can only assume that all LaFontaine dealerships have the same dishonesty and poor customer service! More

Great customer service, very easy to work with. Delivered the vehicle straight to my house! I would highly recommend working with Alex and Alicia at LaFontaine Chevrolet! A+++ Delivered the vehicle straight to my house! I would highly recommend working with Alex and Alicia at LaFontaine Chevrolet! A+++ More

Best Dealership Experience I have ever had Top notch customer service was provided from the initial conversation. The team did an outstanding job of communicating, paying attention to detail, a Top notch customer service was provided from the initial conversation. The team did an outstanding job of communicating, paying attention to detail, and meeting my every wish and then some! I will be buying every vehicle from this team, and referring everyone I can! More

Above and Beyond The team that worked to pull my deal together for me went above and beyond! All I can say, is I was stressed and overwhelmed when I started and inspi The team that worked to pull my deal together for me went above and beyond! All I can say, is I was stressed and overwhelmed when I started and inspired and impressed when I drove away in my new car. Shaun, Bryan, and Chris treated me like I was the most important person in the dealership! I will definitely purchase my next vehicle there and work with them again! Thank you guys for making a stressful situation way better than expected! More

everyone there very willing to help in any way they can. Sales very intentave to your needs and try to give you answers to all your questions, which they did for me.Would work with Mike Daly again. Sales very intentave to your needs and try to give you answers to all your questions, which they did for me.Would work with Mike Daly again. More

Great Job to all. Your service department is great. Jason has always been very help full , all of the men & women that work in this department are always friendly. Your service department is great. Jason has always been very help full , all of the men & women that work in this department are always friendly. More

Horn issue All good, longer than expected wait, but was kept updated as to progress. Offered shuttle for ride home, did require it. Very satisfied. Thank you All good, longer than expected wait, but was kept updated as to progress. Offered shuttle for ride home, did require it. Very satisfied. Thank you More

New Lease The service was excellent, the people were friendly and helpful. I would advise anyone looking for a car to give LaFontaine a try. They put a lot of e The service was excellent, the people were friendly and helpful. I would advise anyone looking for a car to give LaFontaine a try. They put a lot of effort into finding me a modern car at a reasonable price. I love my Equinox. More

Great service and competitive pricing Dealership staff was very friendly and welcoming. I set an appoitment with Tiffany and she was waiting for me when i got to the dealership with the ca Dealership staff was very friendly and welcoming. I set an appoitment with Tiffany and she was waiting for me when i got to the dealership with the car i was interested in pulled up and a smile. She was very knowledgeable and easy to talk to, no pressured sales pitch and i felt comfortbale. More

Service on my car Work was done well and quickly. Scott McGee was very helpful getting me copies of my service records for my car when I requested them. The 25 word m Work was done well and quickly. Scott McGee was very helpful getting me copies of my service records for my car when I requested them. The 25 word minimum is a pain and not customer friendly. More