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LaFontaine Chevrolet
Dexter, MI
337 Reviews
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Showing 337 reviews
August 24, 2015
Great Attention Got to dealership an hour before closing on a Saturday. Truck could not be fixed until Monday. Got me a loaner and out the door within 30 minutes. Ca Got to dealership an hour before closing on a Saturday. Truck could not be fixed until Monday. Got me a loaner and out the door within 30 minutes. Called Monday before noon to advise truck was fixed. Picked up after work finished and washed!!! Great service and attention! Have purchased 3 vehicles from them over last 3 years. With this level of service no interest in going else where!! More
by stebmister
August 23, 2015
Buying a new Impala was a pleasant experience. My wife and I found Robert Halfacre and Steve Taylor most professional and swell to deal with as we considered our options for a new vehicle. We culmi My wife and I found Robert Halfacre and Steve Taylor most professional and swell to deal with as we considered our options for a new vehicle. We culminated the deal in two visits and felt at ease in making our vehicle and financing decisions. They were both most helpful. More
by Duane1941
Employees Worked With
Robert Halfacre, Steve Taylor
August 23, 2015
oil change issues I was not told that oil changes had gone up or that tire rotation were now part of the oil change (why would I have rotated my tires the day before in I was not told that oil changes had gone up or that tire rotation were now part of the oil change (why would I have rotated my tires the day before in my driveway? I bought a chevrolet in may only because of the oil change being 19.95. PSmy son brought my other car in 2 days prior and no one made any statement of the price increase. That car had the 2 year of free oil changes. More
by Clarence
Employees Worked With
the employee that booked my appt should have told me., James Nuttall
August 22, 2015
great service thanks again for the prompt excellent service as always you guys rock! great group of dedicated people who know how important quality and servic thanks again for the prompt excellent service as always you guys rock! great group of dedicated people who know how important quality and service are to those of us who love our cars More
by malibu Mrs
Employees Worked With
Keith Brothers, James Nuttall
August 22, 2015
A great experience every time. While going to the car dealership isn't the top of my list, when its needed Lafontaine in Dexter makes the experience a pleasant one. All of the staf While going to the car dealership isn't the top of my list, when its needed Lafontaine in Dexter makes the experience a pleasant one. All of the staff are friendly and welcoming, making sure I'm greeted and taken care of as soon as I enter even if the counter is busy with other customers. The dealership is always clean and well cared for in every area. So glad they came to Dexter. More
by JudyA
Employees Worked With
Didn't get the man's name, but as soon as I arrived he came to me and greeted me and lead me to the service counter., Dan LaFontaine Jr.
August 20, 2015
Made me a GM convert I never owned a GM vehicle and thought I never would until I drove a family member to Lafontaine to drop off their paperwork. I was kind of giving the I never owned a GM vehicle and thought I never would until I drove a family member to Lafontaine to drop off their paperwork. I was kind of giving the salesman a hard time and jokingly asked him if he thought he could convert me from my current car to a GM. He said he'd like to try so the bet was on. Since my current lease was about up I was already looking for a mid size SUV and had another make and model in mind. The salesman, Tony began talking to me about a new Equinox and by the time I left I was interested. My husband and I talked about it that night and decided to talk to 2 other dealers and see what they had to say about similar vehicles. One came no where near the pricing Tony was quoting and the other vehicle just wasn't as nice as the Equinox I had seen so I went back to Lafontaine and asked Tony to give me all the details of a new lease and what exactly were the benefits they were going to offer. I have to say he blew me out of the water with the final deal. They gave very good pricing and the benefits were beyond anything I expected. I literally just dropped my old vehicle off, signed the new documents and drove off in a beautiful new car. I will be back again and I will highly recommend this salesman and dealership to all my friends, family. Thank you Tony and Lafontaine! More
by Chevy convert 123
Employees Worked With
Tony Duncan, Keith Brothers
August 20, 2015
New Car thank you to Keith Brothers and Tony Duncan they went above and beyond and made me drivable again My in laws also got a car there thank you again thank you to Keith Brothers and Tony Duncan they went above and beyond and made me drivable again My in laws also got a car there thank you again More
by debijean601
Employees Worked With
Tony Duncan, Keith Brothers
August 20, 2015
New Volt Great service in making a deal that worked for me! Robert Halfacre worked hard to ensure I was satisfied. This dealer made themselves available qui Great service in making a deal that worked for me! Robert Halfacre worked hard to ensure I was satisfied. This dealer made themselves available quickly when I had little time to lease a new car. More
by Wasvolt
Employees Worked With
Robert Halfacre
August 19, 2015
Poor used saled department I was interested in a used car on this dealerships lot. I talked to the sales department and they sent me a few pictures of the vehicle (no problem a I was interested in a used car on this dealerships lot. I talked to the sales department and they sent me a few pictures of the vehicle (no problem at this point). After texting the saleperson that I would like to come by, he mentioned the vehicle may not be there and he would have to check on it. He texted me after I commited to my drive home from work that the vehicle was there and when I had planned to come by, I told him I was not going to make it until Thursday (being Monday). He then texted a nasty gram that I will not document, and said he had to pull the vehicle from the other facility..... Not sure why he did not call me and explain the situation, because it would have save him a sale. Just bought my new to me car from another dealership... sucks to be him. More
by jm123
Employees Worked With
Bob Earl
August 18, 2015
Excellent Customer Service We love Lafontaine we always feel comfortable here , when you walk in to the showroom everyone goes out of their way to make sure you are being helped We love Lafontaine we always feel comfortable here , when you walk in to the showroom everyone goes out of their way to make sure you are being helped or if you want water , coffee ext. We have always worked with Robert Halfacre he is always very helpful knowledgeable and goes out of his way to try to get you the best deal possible. We have purchased 3 vehicles from him and have referred a friend. More
by Hurdamarie
Employees Worked With
Robert Halfacre
