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LaFontaine Chevrolet

Dexter, MI

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337 Reviews

7120 Dexter Ann Arbor Rd.

Dexter, MI

48130

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Showing 337 reviews

September 09, 2015

Daughter's First purchase Robert Halfacre was a great help in trying to secure a lease for our daughter's first "adult" purchase. Great person to work with! I highly recommend More

by JAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Halfacre
Sep 10, 2015 -

LaFontaine Chevrolet responded

Hi! Couldn't be happier to hear that Robert was great in securing a lease for your daughter! I will be sure to pass along your message to him and the entire team. Also, thanks for recommending him! Welcome to the family. - Shelbi P.

September 09, 2015

oil and tire rotation great service, onetime, and well done. would not hesitate to recommend to any friend or family. very friendly and knowledgeable from appt to service More

by luv my heh.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Hall
Sep 09, 2015 -

LaFontaine Chevrolet responded

Hi! Great to know that your oil and tire rotation went great and that you enjoyed your service visit! It's also wonderful to hear that you would recommend us to family and friends as well. Thank you! I will make sure to pass along your message to our entire team. Can't wait to see you again! - Shelbi P.

September 07, 2015

Air conditioning repair and repair on electric hatch back. Service kept us updated the entire day on what my repair was going to be and cost,and knew exactly what our warranty would cover. Jason really is good More

by Teri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Barron
Sep 08, 2015 -

LaFontaine Chevrolet responded

Hi Teri! Glad to hear of your wonderful experience with Jason and our service team! I have already let them know how pleased you are with your experience! Thank you for letting us know how satisfied you were! Can't wait to see you again! - Shelbi P.

September 06, 2015

Excellent service Serviced my Cadillac quickly and effeciently. Top notch people at this dealership. Would not hesitate to recommend to family or friends. Definately More

by clavery1322
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 08, 2015 -

LaFontaine Chevrolet responded

Hi! Glad that your service experience on your Cadillac was quick and efficient! Nothing better than that! I have already passed along your great review to the entire service team. Can't wait to see you in the future! - Shelbi P.

September 06, 2015

Work on the shifter in my car Jason is always very helpful in letting me know what's going to happen during the visit and keeping me up to date. He is a very pleasant man to deal w More

by Pjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Barron
Sep 08, 2015 -

LaFontaine Chevrolet responded

Hi! Glad that Jason can be of help during all of your service visits! I have already let him know how happy you are with his customer service. Thank you for taking the time to leave such a nice review. We appreciate it! - Shelbi P.

September 04, 2015

Very polite and professional service Very nice service writer. Handled everything the way promised. Did a great job on time Had car washed also ready when promised. Was very happy More

by DebbyA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 04, 2015 -

LaFontaine Chevrolet responded

Hi Debby! Great to hear that your service visit with us included very polite and professional staff. I have already let Kevin and the entire team know how satisfied you were with your timely visit! Thank you for taking the time to leave such a nice review. We enjoy hearing what you have to say! Come see us again soon. - Shelbi P.

September 02, 2015

I finally found a salesperson who I felt comfortable with. I was so comfortable with Robert. He didn't put any pressure on me. He brought me cars to drive and ran the numbers and let me make my choice. It w More

by friendlysalesperson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Halfacre
Sep 02, 2015 -

LaFontaine Chevrolet responded

Hi! We are pleased to hear that you've finally found a salesperson that you feel comfortable with. Robert is awesome and pressure-free! I have already passed along your kind words to him and the entire team. Thank you for taking the time to leave a review. Enjoy the new ride and welcome to the family! - Shelbi P.

September 02, 2015

Great service ! I was very pleased with Jason a service rep. and how fast the service was! I was planning on being there for over an hour and it only took about 30 mi More

by edcba54321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Barron
Sep 02, 2015 -

LaFontaine Chevrolet responded

Hi! So glad that your service experience was great and timely! I have already let Jason and the entire service team know how satisfied you were with your visit! Thank you for taking the time to leave such a nice review. We enjoy hearing what you have to say! - Shelbi P.

August 29, 2015

Service was friendly and timely, but price wasn't expected When I called to make my appointment I told them on the phone that I wanted the family deal oil change, which had been 9.95 for years. The person mak More

by rjchawk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan LaFontaine Jr.
Aug 31, 2015 -

LaFontaine Chevrolet responded

Hi. We are very sorry that we mislead you and didn't correctly update you on our prices for our oil changes. That is certainly not acceptable. I have passed along your message to our service manager so he is aware of what happened. Again, we are very sorry and we hope to see you again. - Shelbi P.

August 27, 2015

AN Honest Dealer We had a salesmen at another dealer we had always used. When we needed a car we went to him, he had retired. We went to several other local dealers More

by sherryb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Halfacre, Steve Taylor, Nicholas Peterson
Aug 28, 2015 -

LaFontaine Chevrolet responded

Hi! We are so pleased to hear that you continue to come back to Robert. We are glad that he was able to exceed your expectations. I will be sure to pass along your wonderful message to him and the entire team. Thank you for taking the time to leave such a nice review. We enjoy hearing about your experience. - Shelbi P.

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