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LaFontaine Chevrolet

Dexter, MI

3.5
337 Reviews

7120 Dexter Ann Arbor Rd.

Dexter, MI

48130

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Showing 337 reviews

December 18, 2024

I recently took my 2020 Chevrolet Tahoe in for a complete fluid service, which was supposed to include the front and rear differentials, transfer case, and transmission. After paying $825 and waitin More

by Just just
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Ackerman
Dec 21, 2024 -

LaFontaine Chevrolet responded

Hi, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to our Service Manager, William Shickles, at wshickles@lafontaine.com. We look forward to hearing from you.

Dec 22, 2024 -

Just just responded

Not going to happen. You know very well what you did.

December 27, 2023

Robert Halfacre was amazing to work with. I would highly recommend him and his daughter Erica. This dealership was amazing. More

by barkelsm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Halfacre
Dec 30, 2023 -

LaFontaine Chevrolet responded

Hi, we're happy you found our staff so supportive during your experience here at LaFontaine Chevrolet Dexter. Thanks again for the recommendation, and have an amazing day!

September 25, 2023

Terrible customer service. Sold us a car with bad breaks and two different sets of tires. How does a car even pass inspection!!? No help at all. Do not buy from them. More

by ksfosdick
Recommend Dealer
No
Employees Worked With
Jason Nabozny
Sep 28, 2023 -

LaFontaine Chevrolet responded

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to our General Sales Manager, Joel Rosentreter, at jrosentreter@lafontaine.com or 734-726-7360 so we may assist you in moving forward towards a resolution.

May 09, 2023

Fraud, Dishonesty & Greed They sold my order to another customer and kept lying to me until 3 month after the fact. This is true story, there are phone records & voicemail records to backup everyth More

by Peng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
CADEN NABOZNY, Jason Nabozny
February 02, 2023

This dealership is amazing and will do whatever it takes to make your car dreams happen. And definitely ask for Jason Nabozny he was amazing to work with and beyond helpful and all the people there are grea More

by Billoliver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Nabozny
January 03, 2023

Had such a great experience working with Brett at LaFontaine Dexter. I found the perrrrrfect Suburban I had been looking for and Brett was able to promptly get me in for an appointment and he mad More

by Kendallgoddard19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Middlebrook
September 15, 2022

I put down a deposit on a car. The transaction never materialized. Now they will not return my deposit, nor return my phone calls. I am letting my attorney take it from here. Stay More

by J H
Recommend Dealer
No
Employees Worked With
David Riley and Shadrick Bennett, Calvin Cupitt Jr.
August 31, 2022

Brett took care of my family 3 times in 12 Months. If he wasn’t the best then I wouldn’t be giving those stats. What else can I say other than ask for Brett! More

by Jmelangton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Middlebrook
August 30, 2022

I loved the atmosphere at LaFontaine- Brett Middlebrook was the easiest to work with! I will buy all of my vehicles from him! More

by CarDude
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Middlebrook
Aug 30, 2022 -

CarDude responded

I can’t appreciate that enough - I will always help however I can!

August 05, 2022

Avoid this dealership. I ordered a Tahoe a year ago and have heard back from them twice. Once was a month ago. No apology. No estimate on manufacture or delivery date. Toda More

by Cathy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brett
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