LaFontaine Chevrolet Dexter - Service Center

Service Well i loved this dealership until two days ago. I came in to get my oil changed and had the worse experience EVER! They quoted me a two hour wait whi Well i loved this dealership until two days ago. I came in to get my oil changed and had the worse experience EVER! They quoted me a two hour wait which i was okay with because I did not have an appointment BUT when they told me they only had one kid working so he was behind and it was too hard to get good help i was floored. when i pulled in three guys were just sitting there on there phones two of the guys being behind the counter and one being a porter. A gentlemen with the LaFontaine name telling me all this about not finding good help. So was everyone up front too good to go help this poor guy in the back working his butt off while everyone else was up front on there cell phones? Does this company approve of over working another whiles others refuse to help another? Makes no sense to me. I felt so bad for the guy working out back I felt and will not be coming back to that service department or probably buy another vehicle. I know Senior Lafontaine would not approve of how this service department is being run. Get off your cell phones and go help someone struggling! More

LaFontaine in Dexter is the Greatest LaFontaine has one of the Greatest salesman Mr. Robert Halfacre and a Great service guy Jason Barron ; very patient and Respectful , if you looking f LaFontaine has one of the Greatest salesman Mr. Robert Halfacre and a Great service guy Jason Barron ; very patient and Respectful , if you looking for a Dealership with great Car's to purchase TRUST & BELIEVE that Robert Halfacre at LaFontaine in Dexter is your guy . More

Happy with lafontaine chevy I brought my car back for return service and was treated better than ever. Was treated honest and fair. The service dept went above and beyond to make I brought my car back for return service and was treated better than ever. Was treated honest and fair. The service dept went above and beyond to make me satisfied. Don't think twice about going to see jason, thats a stand up guy that you could " have a beer with". Im fricken happy and thats very hard to do, great job jason! More

Amazing I will always recommend the Dexter location! They have helped me so much in the past year. We plan on buying another vehicle in the next year from the I will always recommend the Dexter location! They have helped me so much in the past year. We plan on buying another vehicle in the next year from them! thank you for your amazing customer service time and time again! More

Always a good experience The atmosphere, people and service provided by the LaFontaine group in Dexter is always a good experience. The facility is in beautiful condition. Th The atmosphere, people and service provided by the LaFontaine group in Dexter is always a good experience. The facility is in beautiful condition. The people are friendly, but business focused, so there isn't a waste of time and no high pressure techniques. And best of all, my car is in great shape. More

Oil Change and recall up dates Great service! I was in and out in less than a hour it was very quick and painless, They went over all services and I felt well taken care of.. Thank Great service! I was in and out in less than a hour it was very quick and painless, They went over all services and I felt well taken care of.. Thanks for the service! More

Excellent service! As I was getting into my car at a neighboring business, I realized my rear tire was hissing and had a nail in the tire tread. I knew I would not make As I was getting into my car at a neighboring business, I realized my rear tire was hissing and had a nail in the tire tread. I knew I would not make it very far before it would be completely flat. I do not drive a Chevy and was not even sure if this dealership would fix a tire but decided to pull in the service center. Upon arrival, I mentioned I did not have an appointment but the staff remained very friendly and the team worked to get my car in right away. Within 45 minutes, I was out the door with my tire fixed and couldn't believe how inexpensive the repair was. Appreciate the great staff and service excellence they provided, especially on a busy Friday morning. Would recommend this dealership for service to anyone! More