LaFontaine Chevrolet Dexter - Service Center
Dexter, MI
128 Reviews of LaFontaine Chevrolet Dexter - Service Center
Overall good The service counter was responsive and quick to fit me in for my oil change. Just an observation; I've been to the dealership several times in the The service counter was responsive and quick to fit me in for my oil change. Just an observation; I've been to the dealership several times in the last year. I think it's fair to say that every time I've used the bathroom, the urnials are unflushed. I would like to think that it's the auto-flush that is not operating correctly. Either way, it's kind of gross. More
oil and tire rotation great service, onetime, and well done. would not hesitate to recommend to any friend or family. very friendly and knowledgeable from appt to service great service, onetime, and well done. would not hesitate to recommend to any friend or family. very friendly and knowledgeable from appt to service performed. More
Air conditioning repair and repair on electric hatch back. Service kept us updated the entire day on what my repair was going to be and cost,and knew exactly what our warranty would cover. Jason really is good Service kept us updated the entire day on what my repair was going to be and cost,and knew exactly what our warranty would cover. Jason really is good at his job and puts the consumer first. It's very nice to be treated like you are the only consumer he has. More
Excellent service Serviced my Cadillac quickly and effeciently. Top notch people at this dealership. Would not hesitate to recommend to family or friends. Definately Serviced my Cadillac quickly and effeciently. Top notch people at this dealership. Would not hesitate to recommend to family or friends. Definately going back there. More
Work on the shifter in my car Jason is always very helpful in letting me know what's going to happen during the visit and keeping me up to date. He is a very pleasant man to deal w Jason is always very helpful in letting me know what's going to happen during the visit and keeping me up to date. He is a very pleasant man to deal with in a situation that you usually hate to be in. More
Very polite and professional service Very nice service writer. Handled everything the way promised. Did a great job on time Had car washed also ready when promised. Was very happy Very nice service writer. Handled everything the way promised. Did a great job on time Had car washed also ready when promised. Was very happy. More
Great service ! I was very pleased with Jason a service rep. and how fast the service was! I was planning on being there for over an hour and it only took about 30 mi I was very pleased with Jason a service rep. and how fast the service was! I was planning on being there for over an hour and it only took about 30 minutes. I also appreciated the friendly atmosphere. More
Service was friendly and timely, but price wasn't expected When I called to make my appointment I told them on the phone that I wanted the family deal oil change, which had been 9.95 for years. The person mak When I called to make my appointment I told them on the phone that I wanted the family deal oil change, which had been 9.95 for years. The person making the appointment just happily made the appointment and never mentioned that this promotion had been discontinued. When I brought my car in and got it all checked in I was presented with the estimate showing a total of around $33. (more than 3 times the price I was expecting). If I would have known that it was going to be this pricey I would have changed my own oil. I felt mislead but by that point you already had my car so I just paid it, that said I will not be having you change my oil in the future. I understand that the price of everything is going up these days, but I wouldn't expect the price to more than triple, and worse I would not expect to not be notified about it when I called and referenced the old promotion. More
Great Attention Got to dealership an hour before closing on a Saturday. Truck could not be fixed until Monday. Got me a loaner and out the door within 30 minutes. Ca Got to dealership an hour before closing on a Saturday. Truck could not be fixed until Monday. Got me a loaner and out the door within 30 minutes. Called Monday before noon to advise truck was fixed. Picked up after work finished and washed!!! Great service and attention! Have purchased 3 vehicles from them over last 3 years. With this level of service no interest in going else where!! More
oil change issues I was not told that oil changes had gone up or that tire rotation were now part of the oil change (why would I have rotated my tires the day before in I was not told that oil changes had gone up or that tire rotation were now part of the oil change (why would I have rotated my tires the day before in my driveway? I bought a chevrolet in may only because of the oil change being 19.95. PSmy son brought my other car in 2 days prior and no one made any statement of the price increase. That car had the 2 year of free oil changes. More