LaFontaine Chevrolet Dexter

Awesome Customer Service in the service center. Everyone offered help and advise. It was an excellent experience. Everyone offered help and advise. It was an excellent experience. More

Robert, Erika and and Carly made the car buying experience very easy. I Highly recommend that you talk to them when you are looking for a new vehicle experience very easy. I Highly recommend that you talk to them when you are looking for a new vehicle More

Nic is always so nice and very thoughtful. Made sure I was comfortable while I waited for the service work to be done. Everyone I came in contact with were very nice.to me. Nic Chesla deser Made sure I was comfortable while I waited for the service work to be done. Everyone I came in contact with were very nice.to me. Nic Chesla deserves 5 stars, More

Fraud, Dishonesty & Greed They sold my order to another customer and kept lying to me until 3 month after the fact. This is true story, there are phone records & voicemail records to backup everyth another customer and kept lying to me until 3 month after the fact. This is true story, there are phone records & voicemail records to backup everything I have written here. The sales men that worked with me are JASON NABOZNY & CADEN NABOZNY. Here is the timeline of events: 1. Nov. 11, 2022, order placed for a Bolt EUV 2. Dec. 14, 2022, Caden called me and left an voicemail saying that my order was accepted by GM. 3. Jan. 3, 2023, Caden called me and left an voicemail saying that my order was being built. I called back and was told it will probably be delivered in March. 4. Mar. 18, 2023, I called Caden and was told this order is taking longer than usual, probably because the option I ordered, and was also told that it will probably be delivered in June. 5. Apr 30, 2023, I called Caden and left a voicemail message to ask for the order status, never received response from him. 6. May 2, 2023, I called Caden and he said he needs to check order, will call me back in 5 minutes, which never happened. 7. May 3, 2023, I called Caden 9 times, all of them went to voicemail. Then I switched to my son's phone, he immediately responded, after finding out it was me, he told me he will call back in 5 minutes, which again never happened. 8. May 4, 2023, I called Caden 3 times, all of them went to voicemail. 9. May 9, 2023, I called Caden 4 times, all of them went to voicemail. So I decided to call other salesmen at the same location, after providing my order #, they all kicked the ball around & kept transferring me to some other people's voicemails. Finally, a lady in development department was kind enough to connect me with the sales manager Alex, who is an honest man and told me this order was sold to another customer on Jan. 23, 2023. So I went back to check my phone log, and I did NOT find any calls from Dexter Chevy Dealer or received any voicemail/message from Caden in that time period. Jason & Caden, I wish the extra money you earned by selling my order to the other customer made your life better. More importantly, I hope it will also make you a better person, so that others does not have to go through what happened to me. More

This dealership is amazing and will do whatever it takes to make your car dreams happen. And definitely ask for Jason Nabozny he was amazing to work with and beyond helpful and all the people there are grea to make your car dreams happen. And definitely ask for Jason Nabozny he was amazing to work with and beyond helpful and all the people there are great so if your looking to buy a vehicle go here and ask for Jason Nabozny. They got my wife in a very nice 2021 Buick suv! More

Had such a great experience working with Brett at LaFontaine Dexter. I found the perrrrrfect Suburban I had been looking for and Brett was able to promptly get me in for an appointment and he mad LaFontaine Dexter. I found the perrrrrfect Suburban I had been looking for and Brett was able to promptly get me in for an appointment and he made the entire process enjoyable and seamless. He worked hard to find me incentives that ultimately saved me thousands. He went out of his way to make sure I was comfortable with the vehicle and all of it’s features and took so much time out of his busy day to give me a really great customer service experience. The entire dealership seemed friendly, professional and knowledgeable. From the finance department to the service department. I would highly recommend working with Brett and I will definitely be a customer for life! More

I put down a deposit on a car. The transaction never materialized. Now they will not return my deposit, nor return my phone calls. I am letting my attorney take it from here. Stay The transaction never materialized. Now they will not return my deposit, nor return my phone calls. I am letting my attorney take it from here. Stay away from this dealership More