LaFontaine Cadillac Buick GMC
Highland, MI
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Everyone at the dealership is friendly. You are greeted with a smile. The whole building puts you at ease, They offer you coffee, etc, to put you at ease. Beth Cooper helped us tremendously. She has a ver with a smile. The whole building puts you at ease, They offer you coffee, etc, to put you at ease. Beth Cooper helped us tremendously. She has a very good personality, Mike worked with us on obtaining a monthly payment that we could live with, Taking care of all the paperwork He is also a person with whom you feel comfortable with, and can discuss finances with without feeling embarased. These two people as an asset to the LaFontaine dealership. Hope to make Beth our regular sales person. More
excellent customer service. these people care about their customers who are more than customers to them. very friendly. I am at a loss for words as I am not used to being treated so well. I highly recommend customers who are more than customers to them. very friendly. I am at a loss for words as I am not used to being treated so well. I highly recommend them. They are my dealer and service provider for life. More
We where taken very good care of as soon as we entered the dealership. Plenty to do in dealership if you have to wait. Beautiful inside and very clean. We like the GMC cars. We downsized to an Acadia Den the dealership. Plenty to do in dealership if you have to wait. Beautiful inside and very clean. We like the GMC cars. We downsized to an Acadia Denali and just love it. It is also the greatest dealership for service. More
Without a doubt never have we been treated so well and extended such service when leasing a vehicle as provided by Paul Jordan and De'Anna Bloom. The crowning glory was delivering the car from Michigan t extended such service when leasing a vehicle as provided by Paul Jordan and De'Anna Bloom. The crowning glory was delivering the car from Michigan to Florida right to our driveway at no additional cost to us! This dealership goes beyond when it comes to customer service! They exceeded our expectations beyond all measure!!!!! By any stretch of the imagination, this dealership exceeds exceptional!!! More
I would recommend this dealership because of all the car leasing/buying experiences I've had in many decades I have never been treated with so much care. Mary Ann Audette listened closely, returned calls i leasing/buying experiences I've had in many decades I have never been treated with so much care. Mary Ann Audette listened closely, returned calls immediately, and was present and prepared for our appointments. Michael Walls was clear, concise, and asked questions to be sure I understood the contracts. I left the dealership knowing when this lease expires I would return and hopefully Mary Ann and Michael would be there to help me once again. More
This is our 4th leased vehicle through LaFontaine Automotive Group, more importantly, with our salesperson, De'Anna Parks-Bloom. She is professional, efficient, knowledgeable, and extremely helpful. Automotive Group, more importantly, with our salesperson, De'Anna Parks-Bloom. She is professional, efficient, knowledgeable, and extremely helpful. We have highly recommended De'Anna to many people and everyone feels the same way as we do - she goes ABOVE & BEYOND to help out her customers! She has us for life (as long as we can drive anyways!) More
This is the fourth vehicle we have purchased/leased with Jeff - always a great experience! Friendly, thorough, and responsive. We also enjoy working with Paul Jordan on the financing process - Paul is ver Jeff - always a great experience! Friendly, thorough, and responsive. We also enjoy working with Paul Jordan on the financing process - Paul is very engaging and makes everything go smoothly. More
This dealership takes the time to get to know you and your needs when selling you a vehicle; Bob Anderson was that person. Bob also introduced me to the Service Manger, Scott Hall, so I would have someo your needs when selling you a vehicle; Bob Anderson was that person. Bob also introduced me to the Service Manger, Scott Hall, so I would have someone to contact should a problem arise. Also, the Finance Manager, Paul Jordan, was very helpful and kind explaining all the paperwork that was needed to be signed. More
I made an initial e-mail inquiry and got the facts about 3 possibility of 3 different cars. This was arranged when I made an appointment. I made my decision and we worked out a deal with no surprises. When 3 possibility of 3 different cars. This was arranged when I made an appointment. I made my decision and we worked out a deal with no surprises. When I closed on the deal, the paperwork went smoothly and quickly with no surprises. I was very happy with the dealership and the sales person, Garnell Woolridge. More
I have been to many dealerships in the past and i have never had the wonderful experience that i had at LaFontaine. The service was very good, they were very professional, and were able to answer all my never had the wonderful experience that i had at LaFontaine. The service was very good, they were very professional, and were able to answer all my questions. As the deal was being completed i was treated to a free lunch in their in-house cafe. It is a 20 mile drive from my house to this dealer, but i found it was more then worth the drive, i would reccomend them to anyone who is looking to buy a car, ask for Noah Spurlock! Thank you LaFontaine!! More