LaFontaine Cadillac Buick GMC

We were welcomed as soon as we walked in the door - Bob Anderson was very helpful, we had asked to speak to another salesperson, but he was not available at the time, Bob tried several times to contact him Anderson was very helpful, we had asked to speak to another salesperson, but he was not available at the time, Bob tried several times to contact him. After we purchased a vehicle and returned to the dealership, Bob found Carlos Mojicia for us and he came and spent time with us. I have also dealt with Carol Peters and found her to be most helpful. Everyone was very pleasant, we were very satified with the car. We have dealt with LaFountaine before and will continue to do so. More

LaFontaine was very professional in handling my trade in and a new car purchase. I used a Saturn retention incentive to buy my Cadillac. I also signed up for a Groupon incentive. Because there were not en and a new car purchase. I used a Saturn retention incentive to buy my Cadillac. I also signed up for a Groupon incentive. Because there were not enough buyers of the incentive, Groupon cancelled it. LaFontaine still honored the Groupon certificate. This was the first time I purchased a Cadillac and I was extremely impressed by my experience with this dealership. Bill P Bloomfield Village, MI More

I gave this dealer the highest rating I could because they have a great selection, their salespeople are professional and friendly, helpful and not pushy, and the prices are fair. (We did considerable pr they have a great selection, their salespeople are professional and friendly, helpful and not pushy, and the prices are fair. (We did considerable price shopping on the cars we were interested in). The cars were all clean and in good condition. We shopped around six or more dealers and came back to this one at least twice. A plus is that they put prices in the windows of most cars. A lot of dealers have stopped doing that. The sale was easy ... no high pressure trying to talk you into services or things you don't want. We found a great deal on a newer car but there were a lot of good deals to choose from. The advertising seems to fit the quality and atmosphere of the dealer ... "LaFontaine, the family deal". I would recommend going here first and if you don't find something, come back. This is a first class dealership. After the sale I was contacted by both the salesperson and the Customer Relations Manager making sure I was satisfied with the sale/service. More

What a great experience! JP was very friendly and so patient. He worked hard to find me what I needed and listened to what I was looking for. The finance department was also very friendly and did a grea patient. He worked hard to find me what I needed and listened to what I was looking for. The finance department was also very friendly and did a great job explaining everything.Best cutomer service I have ever had at a dealership. I have already reccomened several people to JP as well as the dealership. I will definitely be a returning customer. More

Came to LaFantaine to buy a pre owned HHR. Wondered around the lot for 10 minutes, went inside the pre owned office and waited for assistance. Two guys behind the glass were busy, one salesman was on around the lot for 10 minutes, went inside the pre owned office and waited for assistance. Two guys behind the glass were busy, one salesman was on his smart phone playing and the manager walked through. I went outside and looked at the HHR outside the office, looked under the hood, checked the trunk still no one. Total time at this "new" dealership 25 minutes. I live only 10 minutes from LaFantaine but was disappointed with this treatment. Maybe they had an off day, but they lost my business. Went to Fenton and Randy Wise Buick GMC and bought a HHR! More

Bob was our salesman and we couldn't be more pleased. Super nice and honest gentleman. He took good care of my husband (who was buying the car) and took in my lease (Saturn) and made both transactions s Super nice and honest gentleman. He took good care of my husband (who was buying the car) and took in my lease (Saturn) and made both transactions seamless. My husband is comfortable with the price he ended up with and I am satisfied with the relturn of my lease. What a pleasant experience (So unlike our last trip to a dealership when I got my lease car....Needless to say that dealership isn't in business anymore!) Paul took take of the finace part. He took the time to explain all figures on the contract and did it in a very friendly manner. He's got such a chipper (no pun intended) personality.... We will be back. That is the greatest compliment we can give any business. God Bless More

My initial visit to Maryann was from a very positive recommendation by a friend, and she was so deserving of those raves. From then on the experience was superb in every way. Her information was alway recommendation by a friend, and she was so deserving of those raves. From then on the experience was superb in every way. Her information was always honest, organized and pertinent. She went to every source to find the exact car to fill my needs, constantly updating me on her progress. Not only is she a caring, well-informed, hard-working, professional, but she has the personality you would value in a good friend. Also, Paul Jordan, who did the final paperwork, was ready, precise, and so very helpful, and with a smile. He made the pain of writing the check almost easy. Your organization is a beautifully well-run machine, made possible by everyone I met. Thank you so much for the experience. More

They say that a person is more likely to tell somebody about a bad sales experience than a good one. In my dealings with Lafontaine, that is not true. There is a great reason why so many reviews of this d about a bad sales experience than a good one. In my dealings with Lafontaine, that is not true. There is a great reason why so many reviews of this dealerships are positive. They do bust their butts to do their job. They do take pride in what they do. And it shows. Can't say enough good things about the way I have been dealt with. I will return. More

Harvey is a knowledgable and experienced sales associate. He made the process of buying a new car enjoyable and worry free. We enjoyed getting to know him and he was polite and patient with our decision maki He made the process of buying a new car enjoyable and worry free. We enjoyed getting to know him and he was polite and patient with our decision making experience. We live in Brighton and we wanted to purchase our new car locally. The promise of cooperation when service is due made us choose LaFontaine, which is eighteen miles away from our home. More

LaFontaine Auto Used car dealer in Heartland, MI has the friendliest dealers around. They make you feel like part of the family. They are very knowledgable ablout the used cars they sell, and they don't pr friendliest dealers around. They make you feel like part of the family. They are very knowledgable ablout the used cars they sell, and they don't pressure you. Jason Bauman was great,he helped us get a good deal on the car we wanted. I have already recommended the dealership and Jason Bauman to a bunch of my neighbors and friends. More