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LaFontaine Cadillac Buick GMC
Highland, MI
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Getting an oil change for $9.95 already is a deal, but going to this dealership is an even larger plus. The treatment from the employee's is outstanding; they hold the door for you, receive free drink ca going to this dealership is an even larger plus. The treatment from the employee's is outstanding; they hold the door for you, receive free drink cards, keep you updated on how much longer the service on your car is going to take, and overall give outstanding customer service. I have recommended this dealership to friends who are looking for a good one and I will always come back here. Good customer service is hard to come by and this dealership is clearly the best. I want to thank the employees for their hard work and hope they are recognized for helping put their name out there as one of the good ones. I truly getting my car serviced here and appreciate all that you guys do. Keep it up! More
extremely awesome experience! John was not at all from the "Used Car Salesman" mold. The whole transaction would have taken about 20 minutes from the test drive to negotiation to signing paperwork if he the "Used Car Salesman" mold. The whole transaction would have taken about 20 minutes from the test drive to negotiation to signing paperwork if he hadn't bought lunch for us at the Deli located IN the dealership! Highly recommend this place and ask for John Lusk. More
Was greeted at the door by Grace and she was very helpful and I felt no "pressure" to buy. In the end, I got a great deal and picked up a great vehicle in the 2012 Regal Turbo. Transaction was fast and eas and I felt no "pressure" to buy. In the end, I got a great deal and picked up a great vehicle in the 2012 Regal Turbo. Transaction was fast and easy and post sale Grace also did a great job of making sure I understood all the vehicle features. I was so pleased that I sent a message to my former colleagues at GM telling them about the car and how well I was treated at LaFontaine! More
If you go to Lafontaine........you will NEVER go anywhere else! I look forward to visiting again, even for just the soup! This is the dealership of the future, today. else! I look forward to visiting again, even for just the soup! This is the dealership of the future, today. More
I had visited another dealership before going to LaFontaine, and was treated poorly, so I decided to try LaFontaine as I had several friends make car purchases from this dealership. I am happy to s LaFontaine, and was treated poorly, so I decided to try LaFontaine as I had several friends make car purchases from this dealership. I am happy to say that Jeff Chapel was very warm and welcoming. I always felt that Jeff was up front and honest with us. If he didn't have the a answer to one of our questions he never let his ego get in the way of asking for help. Overall a very pleasant hassle free, friendly enviroment. I would absolutely recommend this dealership to family and friends. More
Garnell helped me select my CTS. He was very patient and answered all my questions and gave a very thorough introduction to my new car! I would return to purchase my next caddie at this dealership because o answered all my questions and gave a very thorough introduction to my new car! I would return to purchase my next caddie at this dealership because of this exceptional service. More
I have dealt with the LaFontaine dealership and Grace Perez Justice my last 2 Cadillacs..On every visit I am treated like I am the most important person there..from leasing a new vehicle or a routine mai Perez Justice my last 2 Cadillacs..On every visit I am treated like I am the most important person there..from leasing a new vehicle or a routine maintance oil change..LaFontaine should be proud of their dealership and their staff..I have recommended them to my friends.. More
This wss my second vehicle purchased from this dealer. My sales person was Grace Justice, and I was treated profesionally and personally. It was my most enjoyable experience in working with a car salesper My sales person was Grace Justice, and I was treated profesionally and personally. It was my most enjoyable experience in working with a car salesperson. The dealership amenities are extraordinately unique. Everybody goes out of their way to make you feel like you are the only person they want to help. I did not feel any pressureization on their part, only congeniality and very a very friendly attitude. Grace went way out of her way to try to make the whole experience great. I would highly recommend LaFontaine to anyone interested in purchasing a new vehicle, and if or when in the future I purchase a new vehicle it will be from LaFontaine. More
We would like to thank Dave Koss and the whole staff at Lafontaine on making our lease on our Buick LaCross a great experience. The dealership is about 80 miles from our house and it was well worth the dri Lafontaine on making our lease on our Buick LaCross a great experience. The dealership is about 80 miles from our house and it was well worth the drive. When we got there we found a demo with everything we wanted plus some extra options and the exact color for a better payment. Thanks again and we look forward to leaseing with Lafontaine in the future. Dan and Lisa Wisneski More
aftr first getting qualified for the car i became ill. they did keep car for 4 days. however when i finally got there to make the actual purchase i was not given the treatment promised over the phone. i they did keep car for 4 days. however when i finally got there to make the actual purchase i was not given the treatment promised over the phone. i came with my 4 kids. i was there for about 4 hours. in the dark i left not with a full tankn of gas that the attendant was gone to get while cleaning car which also did not happen. i left with 1/4 tank of gas and a bad tire that i could not see in the dark. i trusted them and to my dismay felt very taken advantage of. never again will i buy from them. no deal is that great. will be reporting this to the better business bureau. More