LaFontaine Cadillac Buick GMC
Highland, MI
Filter Reviews by Keyword
By Type
Showing 932 reviews
Lafontaine is the only dealership that I will ever buy a car from & De'anna Parks-Bloom is the only sales associate that I will do business with. She is awesome!! 2 years ago, I was driving a brand new Cadi car from & De'anna Parks-Bloom is the only sales associate that I will do business with. She is awesome!! 2 years ago, I was driving a brand new Cadillac & this year I just got a brand new Buick. Already looking forward to my next new car & seeing De'Anna again!!! More
Tonia located our new replacement vehicle and had it available on short notice. We got a great vehicle at a great price. Mike handled the paperwork quickly and professionally. We could have p available on short notice. We got a great vehicle at a great price. Mike handled the paperwork quickly and professionally. We could have purchased a Lacrosse at a location closer to our home but chose to return to the Highland location. Thanks for a wonderful car buying experience. More
Had a problem with new tires. Finally resolved to my satisfaction but only after I said I would never do business there again. Unfortunatley they lety you get to that point. satisfaction but only after I said I would never do business there again. Unfortunatley they lety you get to that point. More
Tonia was extremely helpful and knowledgeable about the vehicles, the financing options and worked very hard to find the vehicle my wife wanted. The dealership is beautiful, I especially like the cafe and vehicles, the financing options and worked very hard to find the vehicle my wife wanted. The dealership is beautiful, I especially like the cafe and salon. While the paperwork was being prepared I had a haircut in the salon, that was so convenient for me. The service department is modern and clean, it was a great experience buying our new vehicle there, and I look forward to purchasing my next vehicle there. More
Greeted promptly when arriving for an oil change (First Time Visit) Then Kevin gave us a tour of the dealership and a couple of complimentry drinks. While the wait for our car was a little on the long side Time Visit) Then Kevin gave us a tour of the dealership and a couple of complimentry drinks. While the wait for our car was a little on the long side the friendliness of your people and the delishious sandwhich I had made it very bearable. I must admit this is a different style of dealership and we will definitely bring our Cadillac back for any service needed More
Our experience at LaFontaine Buick was great. The whole experience was none like we have ever experienced at any other dealership. Everyone was very friendly and helpful. Kim worked with us to help us get experience was none like we have ever experienced at any other dealership. Everyone was very friendly and helpful. Kim worked with us to help us get the vehicle we wanted and the payments we needed. We are a distance from the dealership and would not be able to pick up the vehicle until Saturday. Kim scheduled a driver to bring the car and paperwork to us, she said it would be a very easy process and it was. The person who delivered the car was so pleasant and helpful and made the process go very smoothly. Kim followed up with us to make sure everything went smoothly and to thank us for our business, which we really appreciated. This is a great service. We would highly recommend the LaFontaine Group and will be back ourselves. Thank you for the great hassle free service. Sincerely, Jim and Sandy Lord More
Kelli did an awsome job of taking care of us on the phone and when we went to pick up our NEW GMC 2500HD Denali crew cab pickup. It is the most fantastic dealership we have ever been to, (and we have bought and when we went to pick up our NEW GMC 2500HD Denali crew cab pickup. It is the most fantastic dealership we have ever been to, (and we have bought a lot of new trucks). Can't say enough positive things about Kelli and LaFontaine GMC. Would recommend to everyone looking to buy a new truck, or car for that matter to check them out first!!!! More
Overall the buying experience was very pleasant. The price seemed right and Mary Ann, and the rest of the staff, went out of their way to simplify the leasing process. I would buy from Lafontaine again price seemed right and Mary Ann, and the rest of the staff, went out of their way to simplify the leasing process. I would buy from Lafontaine again and not think twice about looking around for a better deal. My 2012 Buick Lacrosse exceeds my expectations. I have received many compliments on the style of this auto. Buick did a great job of making the Lacrosse an "eye popper". It stands out in all respects.Performance and quality are great. More
Our experience with Tonia was great. She was professional, thorough and friendly. Everything that we agreed to was accurately set forth in the paperwork. She worked hard to increase the price of professional, thorough and friendly. Everything that we agreed to was accurately set forth in the paperwork. She worked hard to increase the price of my trade-in and delivered everything as promised. The vehicle was ready as promised and she explained everything we had questions on and asked us to call if we had any further questions. We would be happy to work with Tonia again. Mike was very thorough and friendly when he explained the details of our financial transaction. Terry and Lori Szklarski More