LaFontaine Cadillac Buick GMC
Highland, MI
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For the first time, I bought a new car with no hassles. Kelli was able to find a vehicle that fit all my requirements and get it to me in my price range. I didn't have to jump through hoops or deal with h Kelli was able to find a vehicle that fit all my requirements and get it to me in my price range. I didn't have to jump through hoops or deal with her trying to sell me something I didn't want. She suggested a vehicle, sent me on a test drive and two hours later I went back to pick it up - no hassles. She went through the car with me to make sure I knew how to use all the gadgets and there were no unanswered questions. Great overall experience! More
What a pleasure to work with Tonia Kelley! Tonia is professional, knowledgeable, organized, friendly and has a sense of humor too! She listened to me and learned which vehicle I truly wanted but tho professional, knowledgeable, organized, friendly and has a sense of humor too! She listened to me and learned which vehicle I truly wanted but thought I could not afford. She thought otherwise; then, she and her manager made a GREAT offer. So, now I am driving the "car of my dreams"! My thanks to Tonia and her manager. I am recommending Tonia and LaFontaine to all my friends and acquaintances! More
My wife and I had gone in to look at a few Pontiac G8's and was refered to Mike. After explaining to Mike what we were looking for, Mike showed us what was availsble. After looking around at the G8's my w and was refered to Mike. After explaining to Mike what we were looking for, Mike showed us what was availsble. After looking around at the G8's my wife spotted a 2010 Camaro RS. That was it, Mike worked hard to get us a great deal to work within our budget. As it turned out the Camaro was the best deal. Thanks Mike for all your help More
Friendly , helpful sales person.. Ramon was very helpful in our decision., and he did not use pressure to make a sale. Took good care of us and did not hurry us into buying . Took a lot of time with us. in our decision., and he did not use pressure to make a sale. Took good care of us and did not hurry us into buying . Took a lot of time with us. We appreciated his helpfulness. More
From the moment I walked into the dealership Harvey was a joy to work with, and handled our negotiations with great professionalism. He made Mary and I very comfortable and is very knowledgable with the Cadi joy to work with, and handled our negotiations with great professionalism. He made Mary and I very comfortable and is very knowledgable with the Cadillac line, and the automotive industry in general. We could not be happier with the 2012 Cadillac CTS and Harvy helped guided us to the style and vechcle that best fit our needs. We now look forward to working with him again as we visit the dealership to service your new Cadillac. Once again, Harvey is a great guy, we had a great experience, and we are very, very satisfied with with the whole package/experience. More
My experience purchasing a SRX from Bob was outstanding. He is a true professional and a great person to work with. i am looking forward to deal with Bob on my next purchase and I certainly will recommend He is a true professional and a great person to work with. i am looking forward to deal with Bob on my next purchase and I certainly will recommend LaFontaine and especially Bob Anderson to my friends and relatives. Rainer Egelhof More
This is the second time that Jeff Lewis has been our Service Consultant for our GMC Van. Both times were great experiences. Courteous, friendly and a service professional. Parts were ordered and deli Service Consultant for our GMC Van. Both times were great experiences. Courteous, friendly and a service professional. Parts were ordered and delivered before the appointed service appointment and Jeff kept us in the loop on preparation for the suspension work. At the completion of the service work, future planned or optional work was identifed as well which allowed planning for this work at a future oil change visit. More
I recently purchased a Regal GS from Kelli Morland. Kelli was very professional in every way and did her best to get me the exact car with the options I wanted in the color I wanted, even though it had to be was very professional in every way and did her best to get me the exact car with the options I wanted in the color I wanted, even though it had to be driven up from Ohio! Kelli was very up front and honest with me and took the time to walk me through all the associated costs with purchasing a new car so there were no hidden costs. In going the extra mile, Kelli was able to arrange a loaner car for me to use for the weekend after I traded my car in. She was very prompt in returning all phone calls and I would highly suggest working with her. More
SEEING I HAD TO REWRITE THIS HERE WE GO AGAIN...I HAVE E-MAILED TO MANAGERS NO REPLY...THEY ARE AFRAID TO PUT ANYTHING ON A E-MAIL..THAT THEY MAY BE BOUND TO DO...THERE OVERALL SLOPPY IN HOW THEY DO PAPER E-MAILED TO MANAGERS NO REPLY...THEY ARE AFRAID TO PUT ANYTHING ON A E-MAIL..THAT THEY MAY BE BOUND TO DO...THERE OVERALL SLOPPY IN HOW THEY DO PAPERWORK...THERE GOOF UP AND EXPECT US TO PAY FOR IT...THEY GOT MORE DOWN PAYMENT THAN WE WANTED DOWN, AND IT ISNT GOING TO CHANGE OUR PAYMENT ANY.....NOW WE WILL E-MAIL OWNERS TO SEE IF THERE IS A RESPONSE FROM THERE...WONT OWN UP TO DAMAGE FOUNF AFTER SALE.....WHAT A JOKE More
Beau went above and beyond helping in getting the vehicle of choice. This is the second vehicle that we have gotten in the last 18 months. We are very happy with LaFontaine. I'm sure we'll be back for more of choice. This is the second vehicle that we have gotten in the last 18 months. We are very happy with LaFontaine. I'm sure we'll be back for more. More