LaFontaine Cadillac Buick GMC

This is my second experience with Dave Gough and the La Fontaine family. Dave goes outta his way to get the deal done. He has done an exceptional job both times. He explained my options and I never has una Fontaine family. Dave goes outta his way to get the deal done. He has done an exceptional job both times. He explained my options and I never has unanswered questions! The dealership is also awesome!!! You have to stop in and see it. A snak shop, gift sgop, kids play area, and a beauty salon!!!! A class act. I drive an hour to do business with the La Fontaine family, and always will. Thanks Dave!!! More

My wife and I just purchased our second automobile from the LaFontaine Automotive group and couldn't have asked for a better experience. Our sales rep, Garnell Woolridge, was as professional, honest, and a the LaFontaine Automotive group and couldn't have asked for a better experience. Our sales rep, Garnell Woolridge, was as professional, honest, and attentive to our needs as any we have ever encountered. I would recommend Mr. Woolridge and the LaFontaine Automotive group to all of my friends and family. More

We had a great experience with Kim. She was so friendly and helpful. Best of all, there was NO pressure! We would go back again in a heartbeat! and helpful. Best of all, there was NO pressure! We would go back again in a heartbeat! More

We were in the market for a good quality, low mileage used vehicle that wouldn't break our budget. The team at LaFontaine, particularly Rob Wine, worked very hard to find us our dream vehicle that met ou used vehicle that wouldn't break our budget. The team at LaFontaine, particularly Rob Wine, worked very hard to find us our dream vehicle that met our criteria. We were very satisfied with the personal service that we received and the attention to detail that came with the professionals at LaFontaine, ensuring that our used vehicle looked and felt new to us. I would definitely recommend this dealership to anyone looking for a new or used vehicle. We've been sending our friends and family that way and will be back ourselves for our next purchase in the future. More

Mike, was great with my wife and I. We were looking for a specific type of used vehicle, a mini-van. Mike listened to what we wanted and helped us find the Chrysler Town and Country (2010) we purchased. It i specific type of used vehicle, a mini-van. Mike listened to what we wanted and helped us find the Chrysler Town and Country (2010) we purchased. It is a perfect car for us and our needs at this time in our lives. We would come back to buy from Mike again and we are recommending LaFontaine and Mike to our family and friends. Dave Swanson More

I was very impressed with the attention to detail that Jeff Chapel gave me, when i was expressing what i was interested in my vehicle and more. I got all my questions answered in a quick and timely manner Jeff Chapel gave me, when i was expressing what i was interested in my vehicle and more. I got all my questions answered in a quick and timely manner. Was very satisfied with my purchase and yes next vehicle that i purchase will be at LaFontaine and highly would recommend my friends and relatives to go to Lafontaine to purchase their cars!! Thanks LaFontaine Buick and Cadillac for the time and attention to my needs when looking for a vehicle!!! Sincerely Tom S from Waterford!!! More

My wife wanted to replace her well-used vehicle which had been a workhorse for years. We wanted to stay with the GM label as our older vehicles had been good cars to own. We decided to go to LaFontaine due t been a workhorse for years. We wanted to stay with the GM label as our older vehicles had been good cars to own. We decided to go to LaFontaine due to their proximity to where we live and I am glad we went. The selection was what I expected. The service is where the expectations were beaten. I have had some pretty poor experiences in the past with pushy, unfriendly, even hostile salespeople so I was dreading this visit. I could not have been more wrong. JP Farmer was our contact and he was friendly and courteous. He was not in the least pushy or negative, even when we spent a long time reviewing cars, even well past the normal hours of business. He answered all our questions quickly and accurately and clearly explained all our options regarding trade-ins and such and had an extremely good knowledge of the vehicles we tested. Once my wife selected her gently used Equinox LT, we were turned over to Jeremiah Alvarado who was also excellent to work with. Even after we hit a speed bump with the financing that could not be corrected till the following Monday (we went in late Friday) he set us up with a dealer "demo" so we could try out the car for the weekend and as soon as the financing was sorted out they had ,y wife take the vehicle in to be detailed, temp plates installed and so on. They even bought my wife and son lunch in the Bistro they have in the facility so they weren't sitting in some crowded, smelly waiting room like I have experienced in the past. I would definitely recommend this used car dealership to anyone I know and when it is time to replace my car (within 2 years) I will absolutely be going back there. More

Dave Koss is an excellent salesman. He was able to help me find my first GMC to suit my needs and budget. He is very knowledgeable and did his best to get me a deal. He will be my salesman for me and my ot me find my first GMC to suit my needs and budget. He is very knowledgeable and did his best to get me a deal. He will be my salesman for me and my other family members for many years. The over all experience was outstanding; paper work was filled out before arrival to pick up the vehicle. Thanks, Karl More

What a great experience we had! The facility is beautiful and has everything you could want in a dealership. A salon, shops, restaurant with a clean, modern sales and maintenance area. Every person I can in and has everything you could want in a dealership. A salon, shops, restaurant with a clean, modern sales and maintenance area. Every person I can in contact greeted me with a smile and a hello. Best of all was Grace Justice, my salesperson. She was very professional and upbeat during our negotations, and gave us a very fair price on a SRX. During delivery, she carefully explained all the features of the car and even setup our phones with the bluetooth functions. She was the best salesperson I had over the many years I've been purchasing cars. Of the three dealerships I visited, LaFontaine was way superior to them all. More

My 1st dealership experience with a trade-in, and purchase of a used vehicle, proved to be a very pleasant one. I drove from Birmingham MI to find the perfect car for my boy. First time for me to b purchase of a used vehicle, proved to be a very pleasant one. I drove from Birmingham MI to find the perfect car for my boy. First time for me to buy a used car, as I've always focused on NEW. But, honestly, I was treated as if I was buying a new car. I was referred to Mike Kraus, and he was phenomenal. Very personable individual. He clearly knows how to treat a customer, even a used-car customer, as a guest in the dealership. I will definitely recommend my friends and colleagues to Mike, his financial guy Jeremiah, and LaFontaine. GREAT TEAM! More