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LaFontaine Cadillac Buick GMC

Highland, MI

3.6
932 Reviews

4000 W. Highland Rd.

Highland, MI

48357

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Showing 932 reviews

November 08, 2012

The dealership from the moment I walked through the door was courteous and helpfull. Mike worked with me to provide guidance on rebates, current truck inventory, choosing the right vehicle for my financial More

by Mark Kaphengst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kessler
November 06, 2012

Very friendly and professional staff. Mike Krause is knowledgeable and went above and beyond to make sure I was satisfied and took care of all of my concerns. Bob in service was friendly, efficient, an More

by jill.t.borel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob in service
November 06, 2012

Henri Kenneweg gets a 10 in my book. I had visited 3 other dealerships and all of them were not customer friendly. I decided to keep my existing car and give up on purchasing a new one. A co-worker and More

by hairmower
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane McCully, Henri Kenneweg
November 05, 2012

The employees were friendly and the dealership was clean and beautiful; however, because of apparent issues with the person (people) who would type up the contract, I was there for 5 1/2 hours. Should neve More

by jill.t.borel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
November 05, 2012

I had brought my Buick in for service and while waiting for my car I went into the Cadillac showroom. It was about 8 o'clock in the morning so I did not expect to see a salesman but Kenn Elliot was already More

by werthj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenn Elliot
November 05, 2012

We have been purchasing vehicles from Tony Gramaldi for many years. He always goes above and beyond our expectations!! He works really hard to get us the best deal! He is awesome to work with, he knows wha More

by sherric1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Grimaldi
November 04, 2012

Mary Ann Audette was superb from my initial phone call to the LaFontaine Cadillac dealership thru three days later when she personally delivered my new car to my home. I had previously gone to a closer-to-my More

by kaynorton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 03, 2012

Great saervice. Kelli was very helpful and sweet. She was on time with the deal and went avove and beyond to make the deal happen. More

by ranamansour
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelli Morland
November 03, 2012

We were undecided what vehicle we wanted to purchase. After speaking to Mike and having him explain features and price on our two favorite vehicles it made our experience much easier. He was able to f More

by karkyboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kessler, Mike Kessler
November 01, 2012

I get gas at the speedway on the corner of Milford and GM Rd. While getting gas, I had seen Kim Harbaugh's commercial. I decided to finally call and to find out what they could do for me. I am happy to sa More

by TonyGorkiewicz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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