LaFontaine Cadillac Buick GMC
Highland, MI
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I had a previous service experience at LaFontaine Cadillac and was very impressed by the way I was treated by everone at the Dealership. Brian, (sorry can't rember his last name) was very instrument Cadillac and was very impressed by the way I was treated by everone at the Dealership. Brian, (sorry can't rember his last name) was very instrumental in my driving all the say to LaFontaine Cadillac for service on a bent rim. I live in Sterling Heights so I must have at least 5 or more Cadillac dealers closer but I was not only impressed by Brian, I was very happy wth the way everyone at the Dealership treated me.. Recently, I returned to LaFontaine Cadillac to check out a new Cadillac and was seen by a terrific young man, Mr. Luke Field. Luke is an exceptional ambassador for your store. He is extremely personable and just plain nice. He is also extremely knowledgeable about your product. He new more about the XTS than I could even imagine. I absoutely would return for my next vehicle and I will NOT hesitate to recommend LaFontaine Cadillac to all my friends and family. Let me just say again how impressed I was with Luke, can't imagine someone more knowledgeable or plesant to deal with. More
I was treated very badly at Brighton Ford so I decided to listen to a close friend of mine and give Anthony Grimaldi a Try. They had exactly what I wanted and helped me get the overall price and monthly paym listen to a close friend of mine and give Anthony Grimaldi a Try. They had exactly what I wanted and helped me get the overall price and monthly payment where I needed to be. It isnt just another truck to get me by. This is actually my dream truck. I love it and could not be happier. Thank you again More
Kelli was friendly and professional despite my being very busy with my business calls during my dealer visits, my strict pricing and timing needs, and even needing to take delivery on a day she was sheduled busy with my business calls during my dealer visits, my strict pricing and timing needs, and even needing to take delivery on a day she was sheduled to be off from work. Kelli not only came in on her Saturday off, but spent un-rushed time explaining all of the infotainment features on our GMC. Great job Kelli! More
I live in Rochester Hills and I drove all the way out to see Kim, it was worth it I ended up getting the Yukon that I wanted at a price that I wanted and started a future with a new friend. Kim and John put see Kim, it was worth it I ended up getting the Yukon that I wanted at a price that I wanted and started a future with a new friend. Kim and John put this deal together for me that was what I needed and She now will be My sales person for the future. I couldn't be happier with everything. More
I live in Rochester Hills which is quite a drive from LaFontaine in Highland. However, in the event I am in the market to buy another used Cadillac, there is one dealership I will travel to and one sale LaFontaine in Highland. However, in the event I am in the market to buy another used Cadillac, there is one dealership I will travel to and one salesman with whom I will do business. Mr Jack Ringwood is a consummate professional. He quickly gained my trust, and I felt absolutely no sales pressure. Although the first used Cadillac SRX I looked at and wanted to buy was sold before I could pull the trigger, Jack was very patient with me as he weathered through my disappointment to find a similar SRX. Because I arrived at the dealership a little later in the evening, Jack worked with me past 9:00 p.m. The best part? Jack arranged to have the vehicle delivered to my home the next day so I could surprise my wife. This was an absolute homerun. My wife loves the car, and it has performed flawlessly since we purchased it about three weeks ago. Great vehicle, great buying experience, great salesman. What else can you say? More
All I can say is WOW! What a great experience! DeAnna took a lot of her time to answer ALL of the questions that I had. I told her what I wanted and she found it within 20 minutes. The financing, paper took a lot of her time to answer ALL of the questions that I had. I told her what I wanted and she found it within 20 minutes. The financing, paperwork, delivery was very very easy. The LaFontaine motto "The Family Deal" is spot on. I truly felt as if I were buying from family. Thanks for such a great experience! Jeff N. More
Just a quick note to let you know I was very impressed with the professionalism and buying experience working with Dave. He was most helpful in identifying my needs, securing a vehicle and completing a with the professionalism and buying experience working with Dave. He was most helpful in identifying my needs, securing a vehicle and completing a financially attractive lease with me. I have just returned from your dealership with a new Buick LaCrosse (an upgrade from my Malibu LTZ) and am excited and impressed with the vehicle. Despite the 50 minute drive, I will be delighted to refer my friends and family to Dave and your dealership. Regards, Bernie Wesol More
I love my 2013 Enclave! Dealership very helpful and proffesional. Klint arranged for the car to be delivered since we live about 30 miles away from the dealer. It saved us so much time. Thanks. proffesional. Klint arranged for the car to be delivered since we live about 30 miles away from the dealer. It saved us so much time. Thanks. More
My husband and I were looking for a new or used vehicle. We had started the process back in the fall of 2012. The first visit was to a dealership close to our house and I went without my husband. The sale We had started the process back in the fall of 2012. The first visit was to a dealership close to our house and I went without my husband. The sales representative was VERY pushy. Wanted me to buy the car that I drove that day. I left with the intention that I was not going to return, and I didn't. We received a recommendation to go to LaFontaine from a co-worker of mine. My husband called to set-up an appt, it was with Dave Gough. He greeted us with a handshake and was very respectful of how we wanted to proceed. I recieved a hot chocolate from the wonderful staff member at the front and the rest of the visit was very comfortable. Dave made the process smooth, kept in touch with us regarding the necessary paperwork and sitting to learn about the car. He and all the staff from financing to the service dept. were incredible to work with. I really appreciated it when Dave called my dad in Arizona to thank him for helping with the A plan incentive. Really nice atmosphere and professional staff that go out of their way to make your experience unique and remarkable. I absolutely love my Lacrosse. We have a dealer for life. Kay and Chris Ferris More
I was very pleasantly surprised with the professional and knowledgeable manner in which my recent Cadillac CTS purchase was handled. David found the exact car I was looking for after my husband called with knowledgeable manner in which my recent Cadillac CTS purchase was handled. David found the exact car I was looking for after my husband called with all the necessary equipment options and conveniences. I am very pleased with this purchase. I also received a very fair trade in price for my previous vehicle. I look forward to a long relationship with LaFontaine and particularly with David Koss. Thanks David, you're awesome! More