LaFontaine Cadillac Buick GMC

I did not have a good experience the first time I visited three years ago. Beau was recommended to me from friends so I thought I would give them one more try. Very glad I did. I had a very good buying ex three years ago. Beau was recommended to me from friends so I thought I would give them one more try. Very glad I did. I had a very good buying experience. Beau was very good about being open and honest on my purchase and trade in and helped me narrow down my selection with the options I really wanted getting me the best value for my money. I would highly recommend him to my friends and will continue to use him as my salesperson in the future. More

This is the first time I bought a car with out seeing it other then on the internet. I talked to the sale person J P Farmer on the phone and he sent me pictures that I wanted to see. we did the whole thing other then on the internet. I talked to the sale person J P Farmer on the phone and he sent me pictures that I wanted to see. we did the whole thing over the phone. He sent the paper work for us to sign. I thought the price was a little high compared others on the internet with the same options. But all the others were sold by the time I got to them. The only thing I don't agree with is the tire wear he said 50 percent the tire shop say's under 30 percent. Yes I would recommend J P FARMER. More

Mary Ann Audette was very helpful. She laid out the different options I had, from purchasing a 2013 to purchasing or leasing a 2014 vehicle . She was very patient with me, showing the write-ups of th different options I had, from purchasing a 2013 to purchasing or leasing a 2014 vehicle . She was very patient with me, showing the write-ups of the many vehicles in stock. After deciding to lease a 2014 ATS Cadillac she took the Time to show me all the features the vehicle has. She also followed up by calling me to see if I was enjoying my new car. I enjoyed my experience at LaFontaine with Mary Ann as my salesperson. More

From the beginning to the end the experience was first class. Everything went smooth. All the details were handled in a professional manner. We were able to arrive at the price point I was looking for class. Everything went smooth. All the details were handled in a professional manner. We were able to arrive at the price point I was looking for along with the mileage and terms that fit my needs. I will be back. Mike Stevenson More

Henri Kenneweg was great to work with. When he says he'll do something, he does it! No need to wonder if it's getting handled! However, this is true to form for Lafontaine GMC Cadillac! I have been usi he'll do something, he does it! No need to wonder if it's getting handled! However, this is true to form for Lafontaine GMC Cadillac! I have been using their service department for 14 years and they always deliver on what is expected and agreed upon! More

The sales & service experience at LaFontaine has been a pleasant experience for us over the many years we have been dealing with this particular dealership. We drive a few extra miles to come to this de a pleasant experience for us over the many years we have been dealing with this particular dealership. We drive a few extra miles to come to this dealership due to the personal attention and professionalism experienced by all of those involved with our various visits from arrival to departure, including those that actual work on our vehicles, billing, the cafe folks, the greeters, and those that fill in when we don't work with our "regular" service folks. The staff at the dealerships is very accomodating, attentive, and answers all questions we have whenever we visit the dealer for our two vehicles. Very professional with a touch of the personal one-on-one that we love. Our latest experience of a "yahoo" new Truck purchase, was exciting and the handling of first looking to closing the deal, without a glitch through Bob Anderson and those involved behind the scenes, like the Finance guys, the guys in the shop that took care of prep, installation of the bedliner, running boards, and getting the vehicle prepared for delivery made this a great, fun experiience (despite the weather conditions and the "tour" by Bob in the Thunder and Lighting storms, that Bob navigated us through as a part of "new vehicle" orientation. Kudo's to you, Bob. Bob Anderson was great with trying to meet our vehicle spec needs and "spinning" for turn around, finding a great 1500 4 wd Sierra that met our specs, was a sell upon first site. We love the vehicle and the ease with which LaFontaine made this happen for us, with no complications and timing as planned with quick turn time to delivery. We Love the vehicle and will definitely refer our sales person and this dealership to others. The experience was a good one! Thank You, Bob and Team for making this a easy transaction! In appreciation for all your time, effort and hard work, Don & Cindy Moore More

Tony Grimaldi Did an OUTSTANDING job. I told him what I was looking for and in less than a week he had a vehicle which met all my requirements and then some for the price range we had discussed. We set up was looking for and in less than a week he had a vehicle which met all my requirements and then some for the price range we had discussed. We set up an appointment to inspect the vehicle and in less than 2 hours I drove the new vehicle home. Tony and his assistant moved all my things from the old vehicle to the new one and explained the new vehicle's features to me and my wife. I do not believe the "new car buying experience" could have been much better. Everyone we dealt with was great. Tony did what he said he was going to do and in my experience these day that can be rare. More

Here we are again leasing our 4th vehicle from Lafontaine. The entire process from start to finish has been a pleasure. Paul and De'Anna provided excellent customer service in a very professiona Lafontaine. The entire process from start to finish has been a pleasure. Paul and De'Anna provided excellent customer service in a very professional manner! It's obvious they value their customers. We got the family deal!!! We'll be back when our lease expires. More

Bought a use truck from this dealership. The experience was excellent. They bent over backwards in making paperwork easy as possible. Non pushy sales guy was fantastic. (Dan). was excellent. They bent over backwards in making paperwork easy as possible. Non pushy sales guy was fantastic. (Dan). More

LaFontaine Buick GMC Cadillac in Highland, MI is one of the best dealerships I have dealt with. Luke Field is an excellent, bright, thoughtful, caring young salesman. He took great care in making sure that the best dealerships I have dealt with. Luke Field is an excellent, bright, thoughtful, caring young salesman. He took great care in making sure that my experience with him and LaFontaine was excellent. Luke, along with Judy Sprader and Mike Walls took the effort to make sure that I got what I was satisfied, and got what I wanted. Thank you all very much for all you did. More