LaFontaine Cadillac Buick GMC
Highland, MI
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Service Work I needed a quick oil change and tire rotation as I was going on a vacation in a couple of days. Frank Maroudis fit me in and they did the work quickl I needed a quick oil change and tire rotation as I was going on a vacation in a couple of days. Frank Maroudis fit me in and they did the work quickly and their fees are the best in county. Plus they have a great lunch special every time I visit. Frank makes me feel like he services my cars like he would service his own. Over the years he has earned my trust! More
Pleasure to Work With Working with Kelli Morland is always such a pleasure. This was our second lease from her and we have recommended her to two family members in between Working with Kelli Morland is always such a pleasure. This was our second lease from her and we have recommended her to two family members in between our leases. She has the greatest sense of humor and works hard to find the best fit for our family needs. She is diligent and gets back to us right away with any questions we ever call her with. Her prices are always the best. We would refer her to anyone that asks. -Pierre and Brenda Kuza More
Acadia purchase I would rate my overall experience with LaFontaine Automotive Group as being the best that I could receive. Sales representative Mike Kessler, was ve I would rate my overall experience with LaFontaine Automotive Group as being the best that I could receive. Sales representative Mike Kessler, was very knowledgeable of the services that I required and went to great lengths to make sure that all aspects of the subject transaction met or exceeded my expectations. I feel now that Mr. Kessler is not only a professional representative of the company as I now consider him a great friend. I most certainly intend to purchase my next vehicle from LaFontaine and I will be seeking the services of Mr. Kessler for my future needs. Sincerely, Bill Johnson More
Excellent service John Edwards was recommended to us by a friend . His price was the best. He was willing to call back to answer questions. He came to our house on Satu John Edwards was recommended to us by a friend . His price was the best. He was willing to call back to answer questions. He came to our house on Saturday to try to help us with our garage door opening problem. I would send him other customers and will be back in 2 years for my next lease. Elaine and Frank Roth More
great experience I had a great experience with Jeff chapel. He was extremely knowledgeable and helpful. I appreciated hisno pressure sales attitude which I failed to e I had a great experience with Jeff chapel. He was extremely knowledgeable and helpful. I appreciated hisno pressure sales attitude which I failed to experience at other dealerships. I am thrilled with my new Cadillac ats and would recommend this dealership to friends and family. More
Oil Change Everybody at the dealership was so helpful and kind. My son-in-law had told me about your dealership and he was absolutely correct! I will recommend Everybody at the dealership was so helpful and kind. My son-in-law had told me about your dealership and he was absolutely correct! I will recommend you to everyone I know!! More
Wonderful Experience This is our second time leasing a Cadillac CTS with Jeff Andrus at LaFontaine. He goes above and beyond to meet our needs. My husband I couldn't be ha This is our second time leasing a Cadillac CTS with Jeff Andrus at LaFontaine. He goes above and beyond to meet our needs. My husband I couldn't be happier our experience. Thank you Jeff and LaFontaine for helping us with everything. You have a reoccurring customer. Thank you again!!! Sarah & Josh More
Feel like royalty! My experience has always been extremely positive at LaFontaine. Whether there for a purchase or service every single person I come in contact with is My experience has always been extremely positive at LaFontaine. Whether there for a purchase or service every single person I come in contact with is always friendly and helpful. I've probably been through fifty doors at the dealership and never touched one as someone is always opening or holding a door open for you! Yep, royalty! My purchase through Mary Ann Audette was completely comfortable and enjoyable. Now.... when was the last time you could say that about a vehicle purchase? She worked hard to get me a great price and then quickly found a vehicle with the exact features in the color I wanted. I was also turning in a lease and that was totally stress-less and effortless on my part. I look forward to a long relationship with Mary Ann and LaFontaine for my vehicle purchases. (and may I say I live a distance from the dealership but find it very worth the drive!) More
Great, customer focused dealership We purchased our 2009 Escalade from LaFontaine and the sales experience was excellent - we felt we got a fair price and Kelli was very accommodating i We purchased our 2009 Escalade from LaFontaine and the sales experience was excellent - we felt we got a fair price and Kelli was very accommodating in terms of schedule and she even hooked our son up with new headphones for the DVD player in the back seats! I just had to bring the vehicle in for what we suspected was the drivers front wheel bearing going out - they discovered that both front bearings were toast, as well as the hubs, and replaced everything for us under our extended warranty. Victoria was extremely helpful and I will be happy to work with her again if service needs arise. I opted to wait for the work and as expected, it took about three hours. But it was a comfortable three hours in their lounge area, and I even ate lunch at the cafe, which was delicious - and I'm being frank here, I wasn't sure what to expect out of it, but I can see why people opt to eat there, not just because it's the only real option for those who are waiting on repairs. The little boutique is fun to browse while waiting, too. I loved seeing the EV charging stations on the building, too. This dealership seems to have taken the approach of catering to the customer, and it is really delightful to be on the receiving end of those efforts. We will return here to purchase our next vehicle, and recommend this location to others without hesitation. More
Cher Watkins -sales associate at LaFontaine Highland This probably was the most fun, happy, experience I've ever had purchasing a vehicle!!!! There have been many, so when I say this my best experience, This probably was the most fun, happy, experience I've ever had purchasing a vehicle!!!! There have been many, so when I say this my best experience, it's a big deal. My sales person Cher Watkins made this experience a fun one and I made a friend! LaFontaine should be glad she is part of the team! My husband and I refer to her as "sunny" Cher, she made my experience!!!! Thanks Cher!!!! More