LaFontaine Cadillac Buick GMC
Highland, MI
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Patience, attention, understanding We decided to trade in our vehicle and because of our past experience with LaFontaine it was a no-brainer where to go. It didn't take long in the sho We decided to trade in our vehicle and because of our past experience with LaFontaine it was a no-brainer where to go. It didn't take long in the showroom before Mr. Bob Anderson approached us. We were unsure of what vehicle we would be interested in. Bob listened attentively to our issue and answered our questions. He was easy to work with and very accommodating as we test drove 3 cars. We knew only that we needed the car to be comfortable for my wife to ride in as she has back issues. We found what we were looking for and it was more than we ever expected. In effort to make the purchase convenient for us, Bob suggested we go home and have dinner and return later to close the deal and pick up our new car. Very considerate! The closing went smoothly and we were happy to drive our new Buick home that same night. Thanx Bob More
PHENOMENAL Leasing Experience I recently leased a new 2015 Acadia at Lafontaine and can honestly say it was a great experience at an unbelievable dealership. Not only do I receive I recently leased a new 2015 Acadia at Lafontaine and can honestly say it was a great experience at an unbelievable dealership. Not only do I receive wonderful service from De'Anna and Jim but the inventory available and options to get a new lease were endless. Thank you Team LaFontaine for a great experience. My boyfriend returned a few days later and purchased a 2015 2500 Truck!! More
4th Buy. Couldn't be Happier Dave and Jim were great. Made experience quick and easy. Dave catered to my crazy schedule and was flexible in communication times and methods to get Dave and Jim were great. Made experience quick and easy. Dave catered to my crazy schedule and was flexible in communication times and methods to get the deal closed. Jim made us laugh. Thanks Guys!!! More
Best sales experience in a long time I dealt this past weekend with Tonia Kelley, who along with the financial manager Kristen got me into a brand new 2015 Terrain. Even given my bad cred I dealt this past weekend with Tonia Kelley, who along with the financial manager Kristen got me into a brand new 2015 Terrain. Even given my bad credit, they still managed to do it. My best car buy experience in a long long time. I'm also very impressed with the dealership's image and the amenities on-site. Thanks, PatrickZ More
Awesome dealership !!! Thanks to Tony Grimaldi who is a wonderful salesman.an his great assistan, Bryan.made my experience leaseing my GMC truck awesome!!! LaFontaine is th Thanks to Tony Grimaldi who is a wonderful salesman.an his great assistan, Bryan.made my experience leaseing my GMC truck awesome!!! LaFontaine is the best!!! More
JP Farmer 2015 Acadia JP Farmer did a fantastic job. We conversed a lot of over the phone, He was very quick to respond. We will be back again! JP Farmer did a fantastic job. We conversed a lot of over the phone, He was very quick to respond. We will be back again! More
Great Leasing Experience This was a great hassle free Leasing experience. Everything was coordinated with precision and without any surprises. It was a pleasurable experience This was a great hassle free Leasing experience. Everything was coordinated with precision and without any surprises. It was a pleasurable experience and I will definitely go back to De Anna Bloom, my sales person at LaFontaine for my next lease. More
Leasing Cadillac SRX Very professional service in leasing my new Cadillac SRX. I felt very comfortable dealing with salesman John Edwards and sales manager John Foglio. I Very professional service in leasing my new Cadillac SRX. I felt very comfortable dealing with salesman John Edwards and sales manager John Foglio. I made an appointment for the leasing of the car and and everything was smooth and easy going in completing the lease. I'm thrilled with my new SRX More
Stellar Customer Service I visited LaFontaine for an oil change. I was very pleased with the service provided. Having the young woman in the service area to ensure that the I visited LaFontaine for an oil change. I was very pleased with the service provided. Having the young woman in the service area to ensure that the service is provided in a timely manner is great. The service was delivered was the best its been since I purchased my 2012 SRX. While waiting for my care, My salesman, Garnell Woolridge saw me and came over to greet me. I mentioned my overage in miles and he pulled my record. Mr. Woolridge was not only able to get me into a new lease but provided excellent service that allowed me to meet prior commitments. The staff that brought the new lease car to me and the staff that provided information regarding insurance that covers damage to the lease car and overage in miles were both professional and courteous. I could not be more pleased with Mr. Woolridge and his support staff. Thank you for a wonderful experience. More
Highly satisfied with LaFontaine I would like to mention that I was highly satisfied with the recent sale I made with John Edwards. Not only did I get the car I wanted, but also lunc I would like to mention that I was highly satisfied with the recent sale I made with John Edwards. Not only did I get the car I wanted, but also lunch, which I did not expect. Everyone at the dealership was kind and courteous and I am very satisfied. More