LaFontaine Cadillac Buick GMC

great service had wonderful service it was fast and friendly and free coffee or pop. I also had a free car wash while i was waiting. could not ask for a better oil had wonderful service it was fast and friendly and free coffee or pop. I also had a free car wash while i was waiting. could not ask for a better oil change and tire rotation. More

Good Service! Made an apt., got a ride home right away, got a call with the bad news about needing new rear brakes on my 2002 Buick Century, agreed to get it done, Made an apt., got a ride home right away, got a call with the bad news about needing new rear brakes on my 2002 Buick Century, agreed to get it done, took only one day, liked the job they did and interaction with the people there. Hope not to have to see them again until my next oil change. :) More

Felt like part of the family While I was test driving an Encore, DeAnna had all the details worked out and I was pleased at how well she had listened to what I wanted. When I pic While I was test driving an Encore, DeAnna had all the details worked out and I was pleased at how well she had listened to what I wanted. When I picked up the car, even the finance sit down was painless. More

New Acadia Purchase We were wavering between purchasing a nearly new car and a new car. The new car won out due to the miles were were finding on the one year old cars a We were wavering between purchasing a nearly new car and a new car. The new car won out due to the miles were were finding on the one year old cars and the resulting lack of warranty. The dealership in Highland is beautiful and, frankly, if it didn't have so many amenities we likely would have left prior to purchasing a car due to our young son's attention span. I will say we waited on a Saturday for almost 6 hours and left without a solid answer on pricing - that was very frustrating. In that time we did drive a couple of different vehicles including a demo which was a good price. We returned the following Monday to finish the deal and, again, we waited quite a while (more than 2 hours). However, the meeting with the finance manager was good and he had many warranty options to choose from which was important for us. In the end it was a good experience and we love the car. I believe we will return for any required service due to the facility's amenities. I would suggest seriously looking at the wait time for answers...many people might not wait that long... we almost didn't. More

Great service Car was delivered with a few minor scratches. Sales and service handled in a highly professional manner. Dealership waiting area is second to none. Al Car was delivered with a few minor scratches. Sales and service handled in a highly professional manner. Dealership waiting area is second to none. Almost made me feel left out that I didn't have to stay a while. I've been a lot of dealerships over the years. This one has the best facilities of all of them. More

2015 Cadillac SRX Lease This is my second Cadillac lease at LaFontaine. Working with Luke Field was a pleasure as he is professional, very personal and also loves cars. Every This is my second Cadillac lease at LaFontaine. Working with Luke Field was a pleasure as he is professional, very personal and also loves cars. Every aspect of the turn-in of my SRX and lease of the new Premium SRX was efficient and very easy. Thanks to Luke I will be a lifetime LaFontaine customer. Thanks, Dr. Thomas Whipple More

Salesman Robert Mouatt the bes I have always found purchasing a car a hassle and an experience where I always second-guessed my deal. I have just purchased an XTS and found that I have always found purchasing a car a hassle and an experience where I always second-guessed my deal. I have just purchased an XTS and found that from start to finish Mr. Mouatt made the deal something to be enjoyed rather than dread. If there were any concerns at all, he took care of them immediately. There was no pressure dealing with him. I can highly recommend having him as your salesman for a good deal, great follow up an overall satisfactory experience More

Best experience ever with a dealership! Thanks Barry Mitch!! Excellent Customer Service and VERY Efficient! This Dealership has Old fashioned American Principles figured out! Treat People Nice, Give them an E Excellent Customer Service and VERY Efficient! This Dealership has Old fashioned American Principles figured out! Treat People Nice, Give them an Excellent product at the Best Price, and Make the Process Fast and Painless! I don't write reviews often enough, but I had to write this one. If you are in the market for a New, Used or Leased car, talk to Barry Mitch. He really will make it Fun and Easy! He's a very honest and "Real" person who treated me like Family and I am ecstatic about my NEW REGAL! But that Turbo just might get me into trouble! LOL Thanks Barry :) More

fantastic first time buying a vehicle and it was amazing! Everyone made me feel so welcome, had tons of fun, great conversations, answered all questions, just a first time buying a vehicle and it was amazing! Everyone made me feel so welcome, had tons of fun, great conversations, answered all questions, just an amazing group of people. More

Greatness I was recently in search for a new SRX, over the last several years, I purchased Mercedes, I decided to go back to Cadillac a few years ago. I had r I was recently in search for a new SRX, over the last several years, I purchased Mercedes, I decided to go back to Cadillac a few years ago. I had recently search for a particular color which was the Terra Cotta. Due to the time of season, no one had the car, I contacted two dealership, they did have that particular color on their lot. Stopping at the gas station a gentlemen, whom I did not know his name, but would see in the Bloomfield Twp area. He gave me Garnell Woolridge card. Very reluctant, I gave him a call. He held the car for me, until I made up my mind. I love the vehicle, and most of all the treatment when I went to the dealership. I was greeted with the utmost respect. He was more than helpful. This young man went out of his way to be of assistance to me, along with his sales manager. I"m very grateful for the Lafontaine family, and the people they have employed. More than my expectations. Thanks for your excellent customer service! Marjorie Manns More