LaFontaine Cadillac Buick GMC

Quick visit - an hour. Service has been great. The only complaint I have is the way my gift card for test driving my HHR was handled. When I asked JP when I could expect Service has been great. The only complaint I have is the way my gift card for test driving my HHR was handled. When I asked JP when I could expect the card, I was told 6-8 weeks. I still hadn't received the card and when I contacted JP, I was told that your dealership has no control over the rebate once it leaves the dealership. He told me to bring in a copy of the rebate form and he would take care of it. I don't have a copy of the form, I gave him the original. I am disappointed. Even though it was a small gift card, I wish I could have gotten it. Frank in service is wonderful, very helpful an friendly. Feels like family. Everyone I dealt with was very nice. More

Amazing customer service Great dealership and a great sales person. Top notch experience and service. Every question was answered quickly and car was delivered right to me! I Great dealership and a great sales person. Top notch experience and service. Every question was answered quickly and car was delivered right to me! I truly feel that I received "the family deal" More

Always exceptional! I have purchased about 10 cars from this Dealership and had them serviced here also. I would not think of going to anyone else. I have the greatest sa I have purchased about 10 cars from this Dealership and had them serviced here also. I would not think of going to anyone else. I have the greatest salesman and the finest service techs taking care of my every need. In all these years I have nothing but the best service until I had to have some hail damage repaired at the collision shop not ever near the Dealsrship. That was my only bad experience and I still think highly of all the other people who have helped me over the past years. More

Special Treatment There is a commercial currently on TV that shows children acting like adults who are frustrated by the service they receive. I believe it is an insura There is a commercial currently on TV that shows children acting like adults who are frustrated by the service they receive. I believe it is an insurance ad. I have never felt tht way the times I have brought my car to LaFontaine for service. Recently Victoria, in the service department ,was so helpful and patient with me. I have always been treated with courtesy and given individual care.. More

always a great experience. Both with service and sales Always a great experience with sales and service. Very friendly helpful knowledgable professional people to work with. I would recommend any family m Always a great experience with sales and service. Very friendly helpful knowledgable professional people to work with. I would recommend any family member or friend to this dealership More

Awesome service! They did everything they could to find the car I was looking for. Gave me a great deal on my trade in and new Buick Enclave. They communicated very we They did everything they could to find the car I was looking for. Gave me a great deal on my trade in and new Buick Enclave. They communicated very well and we're super friendly! More

I Wish I'd Found LaFontaine Sooner! I have had my ATS since December, 2013 and have had it into the Cadillac dealer I leased it from -- based on the experience with the other dealer, I w I have had my ATS since December, 2013 and have had it into the Cadillac dealer I leased it from -- based on the experience with the other dealer, I wanted to terminate my lease and never have a Cadillac again! One trip to LaFontaine for a service call and my entire attitude about Cadillac has been changed. The service, professional courtesy and the efficiency of this dealership is like nothing I experienced at the other Cadillac Dealership in the area. GM is fortunate, LaFontaine saved them a customer! Thank you! More

service of vehicle great fast service Jeff Lewis in the service department rocks!!!!!! He always goes that extra mile for me I will send everyone I know to see him great fast service Jeff Lewis in the service department rocks!!!!!! He always goes that extra mile for me I will send everyone I know to see him More

Summary M. Blazy was a very polite and considerate person. The service was excellent and done in a timely manner. A great dealership over-all!! L. Laffert M. Blazy was a very polite and considerate person. The service was excellent and done in a timely manner. A great dealership over-all!! L. Lafferty More

Very smooth straight forward transaction Pleasant experience no hassle deal. Everyone I have had contact with have been knowledgeable , friendly, and straightforward. This was my third trans Pleasant experience no hassle deal. Everyone I have had contact with have been knowledgeable , friendly, and straightforward. This was my third transaction with this dealership. I intend to visit again More