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LaFontaine Cadillac Buick GMC

Highland, MI

4.6
1,036 Reviews

4000 W. Highland Rd.

Highland, MI

48357

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Showing 1,036 reviews

May 06, 2026

Went in for a used car, taking our car for trade-in. Instead of telling us they didn't want our car for trade-in , they insulted us with a crazy low-ball offer. Why not tell us the truth that they just More

by worldsinmind
Recommend Dealer
No
Employees Worked With
Anthony, Chad Arnott, Stephanie Skinner, Max Muncey
May 22, 2026 -

LaFontaine Cadillac Buick GMC responded

Hello, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to discuss this with you. Please reach out to our General Manager, Andrew Ruck, at aruck@lafontaine.com at your earliest convenience to discuss how we can turn your experience into a positive one.

May 25, 2026 -

LaFontaine Cadillac Buick GMC responded

Hello, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (248) 329-1257. We look forward to hearing from you.

May 05, 2026

Outstanding service start to finish very welcoming down to earth made me feel welcome and appreciated More

by jjdachko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viktor Vulaj
May 19, 2026 -

LaFontaine Cadillac Buick GMC responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 19, 2026 -

LaFontaine Cadillac Buick GMC responded

Hi, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

May 04, 2026

Pam and Jen were both great and Nicole is always so helpful! Get communication and so helpful. More

by cnkubat
Recommend Dealer
Yes
Employees Worked With
Pam
May 18, 2026 -

LaFontaine Cadillac Buick GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at LaFontaine Cadillac. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 03, 2026

They listened to what I needed and my sales team was awesome. Found something just right for me More

by Sally
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt, Kelli Morland
May 18, 2026 -

LaFontaine Cadillac Buick GMC responded

Hello Sally, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

May 01, 2026

A wonderful place to do business! All employees we dealt with were great! Especially Billy More

by Kathyleew70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Geddes-McCririe
May 18, 2026 -

LaFontaine Cadillac Buick GMC responded

Hello, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, LaFontaine Buick GMC Highland

April 30, 2026

The transfer from my 2024 Sierra to the new 2026 Sierra, It’s clear that customer satisfaction is a priority, and that level of care does not go unnoticed. More

by Bradford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Kenyak
May 19, 2026 -

LaFontaine Cadillac Buick GMC responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 29, 2026

Lafontaine Buick GMC Highland is an impressive operation, but what truly stands out is the exceptional level of service I received. From the sales team to repair and car loan service, everyone was profession More

by wpgrider69
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Eickhoff, Rick Rodriguez, JP Farmers Associate, J.P. Farmer
May 18, 2026 -

LaFontaine Cadillac Buick GMC responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Cadillac! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 18, 2026 -

LaFontaine Cadillac Buick GMC responded

HI, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC Highland! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 28, 2026

We moved out to Hartland from Ypsilanti and this the dealership around. We went to 3 altogether and we liked the service and how good they treated us the best. It’s an awesome dealership and we recommen More

by defootka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaysen Douglas
May 18, 2026 -

LaFontaine Cadillac Buick GMC responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 18, 2026 -

LaFontaine Cadillac Buick GMC responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

April 28, 2026

I am so glad that LaFontaine is me and my cars dealership. It like dropping off kids to daycare. My precious property will be taken care of in the best way. More

by vanhorn.jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Groulx, Nate Stec, Kevin Bright
May 15, 2026 -

LaFontaine Cadillac Buick GMC responded

I am so glad that LaFontaine is me and my cars

May 18, 2026 -

LaFontaine Cadillac Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 24, 2026

Everyone from the service adviser to service manager are at their highest standards and deserve a big Bravo! More

by Alikhan1701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krista and Nate stec
Apr 28, 2026 -

LaFontaine Cadillac Buick GMC responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Apr 28, 2026 -

LaFontaine Cadillac Buick GMC responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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