LaFontaine Cadillac Buick GMC
Highland, MI
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An awesome job! Jeff Lewis did a great job writing up what the issue was. Steve did a great job diagnosing the issue and explaining it to me. Also, Steve noticed th Jeff Lewis did a great job writing up what the issue was. Steve did a great job diagnosing the issue and explaining it to me. Also, Steve noticed the water pump was leaking which I was unaware because the leak hadn't gotten bad enough to leave drops on the ground. Great job! More
A delightful experience! Steve Hartwig made the purchase easy. He answered all our questions and showed us everything about he car. My husband is the main driver and he couldn Steve Hartwig made the purchase easy. He answered all our questions and showed us everything about he car. My husband is the main driver and he couldn't be happier. We will definitely be return customers. More
Body Work on New Car The work performed was both reasonable and accurate. The damage was done to the passenger door and there is no way to tell that any damage had been d The work performed was both reasonable and accurate. The damage was done to the passenger door and there is no way to tell that any damage had been done. More
Excellent experience. The work done on the car was done in a fast, efficient manner. People are always friendly and helpful at LaFontaine Motors and I have been purchasing The work done on the car was done in a fast, efficient manner. People are always friendly and helpful at LaFontaine Motors and I have been purchasing cars with them ever since they opened their store in Milford. More
Sales person was very nice, Finance manager was very nice. Great place and, great courteous staff. Good food, cute boutique. Sorry Jeff Chapel and, every one that was the victim of my bad day. Thank you for b Great place and, great courteous staff. Good food, cute boutique. Sorry Jeff Chapel and, every one that was the victim of my bad day. Thank you for being understanding. More
Good overall experience The request for service was quick and responsive. The staff was friendly and attentive. Although this was just routine maintenance, the overall the o The request for service was quick and responsive. The staff was friendly and attentive. Although this was just routine maintenance, the overall the overall experience was good. More
Def fluid poor quality I needed the truck back in reasonable time to go on vacation, they beat expectations. Really helped. Travis was very helpful in assisting me with the I needed the truck back in reasonable time to go on vacation, they beat expectations. Really helped. Travis was very helpful in assisting me with the repair. More
Service Visit I was highly satisfied with my latest visit to the Service Department. The service was efficient and quicker than the estimated time given at sign in. I was highly satisfied with my latest visit to the Service Department. The service was efficient and quicker than the estimated time given at sign in. The only fly in the ointment was that Taylor was no where to be found when I went to retrieve my keys. Another woman was waiting also. One of the other service employees helped us. I have back issues at the moment so I was unable to stand around long to wait for Taylor. More
BEST OVERALL We have now purchased 2 new vehicles from LaFontaine in Highland, Michigan. We have several vehicles that we service regularly at this establishment a We have now purchased 2 new vehicles from LaFontaine in Highland, Michigan. We have several vehicles that we service regularly at this establishment and have never had anything but service above and beyond anything expected. We are always greeted with a smile and friendliness by everyone we encounter. Our service tech Frank Maroudis greets us like we are family. He is very knowledgable about all of our vehicles recommending service that needs to be performed and future services that we should consider. If Frank is on vacation or not in when we call we will wait until he returns to make an appointment. I think that says it all! We are extremely satisfied with LaFontaine and look forward to all future experiences with them. More
Very Good Service I have yet to be displeased with the work I've had done at Lafontaine, Highland, MI. Recently [5:00PM on Friday], I drove into the service department I have yet to be displeased with the work I've had done at Lafontaine, Highland, MI. Recently [5:00PM on Friday], I drove into the service department to inquire if I could have my car's transmission flushed, as I was going on vacation the next week. Though it was late in the day, the service rep asked the 'trans' tech if there was enough time; there was, and I drove home at closing time [7:00PM]. Besides the 'trans' service, the tires were rotated and the oil & filter, too, while the car was on the hoist. Apparently, the service manager, Scott Hall, has an efficient crew serving customers both 'upfront' and 'in the back'. Congratulations, Lafontaine! More