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LaFontaine Cadillac Buick GMC

Highland, MI

3.6
932 Reviews

4000 W. Highland Rd.

Highland, MI

48357

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Showing 932 reviews

September 04, 2015

Super sales lady Mrs Kelly Moreland is an outstanding rep for your dealership...no surprises...greAt demo of the Lacrosse....very knowledgable and more importantly... More

by bdh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelli Morland
Sep 04, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi Mr. and Mrs. Heinig. We are so glad that Kelli was your "Super Sales Lady" and got you a great demo on a Buick Lacrosse! We are glad that you keep coming back to us as well! I have already passed along your kind words to Kelli and the entire team, letting them know how satisfied you are! Can't wait to see you again! - Shelbi P.

September 03, 2015

Good customer service Good customer service. Jay always take care of busy when it comes to what I need for my truck to run correctly. I will continue to make my appointment More

by Erica123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Schlotta
Sep 04, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi Erica! So happy that Jay always takes good care of you and your vehicle when you're in for service. I will be sure to pass along your message to him and the entire service team. Thank you for taking the time to leave us a review! We appreciate it. We look forward to seeing you soon. - Shelbi P.

September 03, 2015

Excellent experience and a great value The Salesperson was extremely knowledgeable on the product and went above and beyond to make us comfortable with the purchase including a visit to our More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Koss, Eric Swiden
Sep 03, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi Joe! It's a pleasure to know that you will highly recommend us! We are glad that Eric and David went above and beyond to make sure you were comfortable with your new purchase. Enjoy your new ride and welcome to the family! - Shelbi P.

September 03, 2015

Excellence, professional, quality and personal I looked for three months at several dealerships prior to making my decision to go with Lafonntaine Buick GMC Cadillac and I must say it paid off for More

by CFIII
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Edwards, Jim Atkinson
Sep 04, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi Chuck. Couldn't be happier to read your review and hear about your great experience with us. We are glad that you gave us a chance to let John exceed your expectations. I have already passed along your review to him and the entire team. Welcome to the family. Enjoy your new ride! - Shelbi P.

September 03, 2015

Best car buying experience ever! Deal mostly handled via internet. We were able to purchase the exact vehicle for a price that other dealerships could even closely match. Salesperson More

by gary, debi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Field
Sep 04, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi Gary and Debi! So glad to hear that you had the best car buying experience with us and Luke! I have already passed along your wonderful message to him and the entire team. We are so glad that the whole process was smooth and timely. Enjoy your new ride! - Shelbi P.

September 02, 2015

De'Anna is the best! We found De'Anna Parks-Bloom very professional, knowledgeable and courteous. She found the exact car we wanted and delivered it very quickly and we ha More

by DCParks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
De’Anna Parks-Bloom
Sep 02, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi! Glad that De'Anna was able to find you the perfect car all while being delivered in two days! That's great! I have passed along your message to her and the entire team, letting them know how happy you are with your new purchase. Enjoy your new ride and welcome to the family. - Shelbi P.

September 02, 2015

LaFontaine is all about customer satisfaction! I recently leased an SRX from LaFontaine and they made it so way! LaFontaine certainly put the customer first! I appreciate the dealership making th More

by Beth in Michigan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 03, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi Beth! Glad to hear that your leasing experience was effortless and easy. We are all about customer satisfaction. That is how we strive to do business. I will be sure to let Mary Ann know and the entire team know how satisfied you are! Enjoy your new SRX and welcome to the family. - Shelbi P.

September 02, 2015

accumulated parking lot dings and scrapes, rust spots LaFontaine has always met my needs with understanding and professional response to solving my problem. In service, Tony H. has been great to work wi More

by Gilligan80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin & Lisa, Mike Figurelle, Leslie Foucha
Sep 03, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi! So glad to know we have always met your needs with understanding and resolving your automotive problems. I have already passed along your message to Tony, Mike and the entire team, letting them know how happy you always are with your experiences. Thank you for taking the time to leave such a nice review. - Shelbi P.

September 02, 2015

Auto Service As expected with every visit to LaFontaine, the service I received was outstanding, primarily due the the service always offered by Frank Maroudis. H More

by susandot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Maroudis
Sep 03, 2015 -

LaFontaine Cadillac Buick GMC responded

Hello Susan. We couldn't be happier to know that Frank and his outstanding service keeps you coming back to us! That is great to hear! I will be sure to pass along your message to Frank and the entire service team. We can't wait to see you again! - Shelbi P.

September 02, 2015

First oil change The system on my Sierra indicated that it was time for my first oil change. Unfortunately it came on after the dealership closed for the weekend. I More

by Grannie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember
Sep 03, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi! We are so glad that your first oil change experience went great with friendly and helpful employees. We are glad that you also got another lesson on some of the technology in your Sierra! Thank you for taking the time to leave such a nice review. We enjoy hearing about your experience. Can't wait to see you again! - Shelbi P.

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