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LaFontaine Cadillac Buick GMC

Highland, MI

3.6
932 Reviews

4000 W. Highland Rd.

Highland, MI

48357

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Showing 932 reviews

October 08, 2015

Purchase used car Fast friendly service, knowledgable sales person. i was treated with great respect and taken care of from beginning to end. I would highly recommend t More

by Aaron02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Castiglione
Oct 09, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi Aaron! We are glad that you would highly recommend us and Nick! That is great! We are glad that we exceeded your expectations. Come see us again soon! - Shelbi P.

October 07, 2015

Great Experience I must begin by saying that I am something else to deal with... very particular and picky and I ask a ton of questions. Needless to say Mike C (Pre Ow More

by YASZY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Carusello, Gary Borawski
Oct 08, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi! Couldn't be happier to know that Mike and Gary were extremely helpful in the process of purchasing your Jeep Wrangler! We are so glad that you love your new Jeep from us! I have already passed along your wonderful review to Mike, Gary, and the entire team. Thank you for taking the time to leave us a review. We appreciate it! Enjoy your new Jeep and welcome to the family. - Shelbi P.

October 02, 2015

Amazing experience! My experience with Lafontaine was fantastic. My salesperson searched and searched for the perfect car for me. He had the car at the Highland location More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Mitch
Oct 02, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi Kathy! We are so happy that you drove away in the perfect car! I have already passed along your message to Barry and the entire team, letting them know how satisfied you are. We look forward to seeing you again soon. Enjoy your new ride and welcome to the family. - Shelbi P.

September 28, 2015

Outstanding in every way! The experience in dealing with Lafontaine, and in specific with Mr. Luke Field.... was amazing. The customer service was of the highest standard. Q More

by rhcdpm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Field
Sep 30, 2015 -

LaFontaine Cadillac Buick GMC responded

Hello. We are happy to hear that out of all of your car buying and leasing experiences, your experience with us was first rate! I have already passed along your message to Luke and the entire team, letting them know how satisfied you are. Welcome to the family. We can't wait to see you again for your next purchase! - Shelbi P.

September 26, 2015

Great experience! The service rep was great. His follow up was excellent. Rental service was top notch, putting me in a vehicle similar to my own car. More

by mcgovern0705
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Richardson
Sep 28, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi! So glad that you had a wonderful experience with Travis, from your rental service to his follow up. I have already passed along your message to him and the entire service team. Thank you for taking the time to leave such a nice review. We appreciate it! - Shelbi P.

September 22, 2015

Gordy Taylor We have purchase numerous cars from Gordy. We know that he is fair, professional and through in helping us through the process. We are loyal custome More

by Gail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ
Sep 23, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi Gail! So happy to hear that you keep coming back to Gordy! That is great! I will be sure to let him know how satisfied you always are! Thank you for taking the time to leave such a nice review. We enjoy hearing what you have to say. Can't wait to see you next time! - Shelbi P.

September 16, 2015

Excellent Service! Tracy provide prompt delivery of my new 2015 Cadillac CTS to my home. Made paperwork process very painless. Spent ample time explaining all features More

by lucky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Boettcher
Sep 17, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi! Happy that the delivery of your new CTS was prompt and painless! I will be sure to pass along your message to Tracy as well as the entire team. Welcome to the family and enjoy your new ride! - Shelbi P.

September 16, 2015

Amazing experience. We bought a vehicle from here and had such a great experience. We called Eric the following week to lease a new vehicle. He was extremely helpful and More

by Jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Swiden
Sep 17, 2015 -

LaFontaine Cadillac Buick GMC responded

Hello Jen! So happy to hear that you came back to Eric for a second vehicle! That is wonderful! We are glad that you had an amazing experience both times with us. I will be sure to pass along your message to Eric and the entire team. Enjoy the new ride! Come see us again soon. - Shelbi P.

September 16, 2015

Great dealership I've been dealing with Lafontaine for years. Very emaculate place. People are beyond nice. Kevin & Victoria are great service people. Love this plac More

by chevyman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Akey, Kelli Morland, Kevin Bright
Sep 16, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi Tyrone! Thank you for being a loyal customer! We appreciate it! I will be sure to pass along your message to Kevin, Victoria, and the entire service team. Can't wait to see you next time! - Shelbi P.

September 15, 2015

oil change/ part recall great customer service from Jay ! Free coffee while car was being serviced. Noted food service very slow, although I did not order lunch; overheard ot More

by jib
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
his name is Jay, don't know his last name- sorry
Sep 15, 2015 -

LaFontaine Cadillac Buick GMC responded

Hi! Very happy that Jay provided you with great customer service while you waited for your car to be serviced. I've already passed along your note regarding the food service to the managers and owners. They are now aware and will look into this problem. Thank you for letting us know! Can't wait to see you next time! - Shelbi P.

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