LaFontaine Cadillac Buick GMC

Exceptional Customer Service I worked with Tonia and Kirk to finalize the purchase of my 2016 Yukon SLE, which I love, love, love! Tonia was instrumental in helping me select afte I worked with Tonia and Kirk to finalize the purchase of my 2016 Yukon SLE, which I love, love, love! Tonia was instrumental in helping me select after market trim package options on my vehicle which in the end looked really tricked it out but is overdone, she has great taste! Kirk made the financing process seem less tedious through some great conversation topics and recommended a value added warranty plan which will give me peace of mind. I also wanted to comment on the dealership amenities. The gift shop, the deli bar, and waiting area are designed in an inviting and appealing way, hats off to the originator of creating a one stop shop, well done!. This is my first time working with Lafontaine and I will definitely return for my next purchase! More

Amazing Experience- Worth Coming Back! I can't give anything but 5 stars for LaFontaine and specifically for our salesman, Jared Pfeiffer. From beginning to end, everything was taken care o I can't give anything but 5 stars for LaFontaine and specifically for our salesman, Jared Pfeiffer. From beginning to end, everything was taken care of! My husband and I walked in on a Saturday afternoon expecting to "look" and make decisions later that week. Jared was able to hit our price point and let us seal the deal on Saturday with a perfect 2016 GMC Sierra 1500. We could not be happier with our brand new vehicle. Honesty and integrity from everyone we worked with, including the finance department. Thank you, thank you! We will be back for our next new vehicle, and for years to come! More

Amazing Client Experience! Amazing Client experience! The staff was very friendly and knowledgeable and made sure that what I was getting was the right fit for my situation. The Amazing Client experience! The staff was very friendly and knowledgeable and made sure that what I was getting was the right fit for my situation. The team member that I worked with (Jeff Chapel) made sure I wasn't getting into something that I didn't want, and he made clear all of the little details in the contract. I appreciate what Jeff and LaFontaine were able to do for me! More

Excellent dealer I will stay with This is my first vehicle I leased with agent, Robert Blonde in this dealer. A few of my friends introduced Robert to me. I had very good experience wi This is my first vehicle I leased with agent, Robert Blonde in this dealer. A few of my friends introduced Robert to me. I had very good experience with him while I leased my GMC Terrain. He is very nice and considered everything from customers perspective to sale cars. I'll keep working with him in the future and introduce him to more of my friends. More

Unexpected and easy I wasn't expecting to lease my first Cadillac just yet but the terms Steve Hartwig at LaFontaine offered me were too good to pass up. Steve was VERY I wasn't expecting to lease my first Cadillac just yet but the terms Steve Hartwig at LaFontaine offered me were too good to pass up. Steve was VERY personable and helpful. Thanks for a great experience! More

Lease of a New 2016 Enclave Tonya Kelley worked with us on defining our needs, which would try anyone's patience, but she was extremely patient and was successful in finding the Tonya Kelley worked with us on defining our needs, which would try anyone's patience, but she was extremely patient and was successful in finding the exact car that we wanted. We are extremely happy with the car and the sales experience and plan to come to this dealership for all our future automotive needs. Regards, Nancy and Jim Diehr More

I have never had a car sale go so smoothly Micheal Johnson was a class act, when there was an issue I didn't understand he quickly jumped in with assistance. Very gracious and friendly man as Micheal Johnson was a class act, when there was an issue I didn't understand he quickly jumped in with assistance. Very gracious and friendly man as well, kept offering water, coffee, anything to be comfy while we waited.. I was going to ask for a pedicure.lol..but there just wasn't time..quick n efficient.. filled up my new immaculate car with gas n sent me off smilin. So worth the drive to Fenton from ionia..with customer service like this n attention to Lil things I'd recommend Michael Johnson n le Fontaine in a heartbeat More

Another car from LaFontaine We just received our 5th car from Lafontaine. Every time we have done a deal it has gone very smooth and I feel confident we got the best deal. Our We just received our 5th car from Lafontaine. Every time we have done a deal it has gone very smooth and I feel confident we got the best deal. Our sales team (all 5 times) of Tony Grimaldi and Brian Kanyak are excellent. Always go out of their way to help us. I cannot recommend them more. More

New Truck easy deal!! Rob Mouatt has once again delivered me a fantastic truck at a fantastic price. This is our fourth vehicle with him and Lafonatain GMC, Cadillac, Buic Rob Mouatt has once again delivered me a fantastic truck at a fantastic price. This is our fourth vehicle with him and Lafonatain GMC, Cadillac, Buick in Highland, MI. The speed at which this deal was done was unreal! Rob made sure everything was ready and that means a lot when time is an issue. He also did not need to have me wheel and deal. I told him what I was looking for and he got it even at a lower price than I was expecting! He makes purchasing a car "easy and enjoyable"! Thanks Rob Mouatt!! Rob Jellison More

Amazing! 1st experience at this dealership, and it will most definitely not be our last! Very Impressive customer service, appearance, and just a fantastic dea 1st experience at this dealership, and it will most definitely not be our last! Very Impressive customer service, appearance, and just a fantastic deal that went very smoothly. Danielle McCarthy made us feel very important and respected and will be our go to sales consultant every time from now on. Thank you Danielle for going above and beyond and thank you Lafontaine for such great service and treatment! More