LaFontaine Cadillac Buick GMC
Highland, MI
Filter Reviews by Keyword
By Type
Showing 932 reviews
The best car buying experience I've ever had! LaFontaine is the nicest dealership I've ever seen. They have upscale amenities to keep you comfortable during the car purchase experience. Dave Gough LaFontaine is the nicest dealership I've ever seen. They have upscale amenities to keep you comfortable during the car purchase experience. Dave Gough is a top notch salesman. He is straight forward and treats you like a personal friend. Very friendly, efficient, & professional. This was the best car buying experience we've ever had. I love my new 2016 Buick Enclave! More
Tonia Kelly Just picked up my new 2016 GMC truck and it is great, this is my 3rd lease with Tonia and I would highly recommend working with her, friendly, great p Just picked up my new 2016 GMC truck and it is great, this is my 3rd lease with Tonia and I would highly recommend working with her, friendly, great people skills, easy to talk to, and she will do her best to help you. I really like the new car delivery area. Thanks Tonia for all your help ! More
There is a reason I keep going back here! This is my third lease with LaFontaine. I always deal with Anthony Grimaldi - he is nothing short of Top Notch! From beginning to end he is honest a This is my third lease with LaFontaine. I always deal with Anthony Grimaldi - he is nothing short of Top Notch! From beginning to end he is honest and makes this such an easy process. His assistant, Brian is awesome too. He truly cares about the customer and they don't try to box you into anything - he just wants to get you into what YOU want. As aways, was a quick and painless experience! More
Excellent My experience at LaFontaine was excellent. I was in there not too long, and my salesperson got everything done for me very professionally and quick. My experience at LaFontaine was excellent. I was in there not too long, and my salesperson got everything done for me very professionally and quick. The staff was very helpful and kind. More
excellent customer service My sales rep, Jaron Denton, provided excellent customer service. He knows his customers well & extends every courtesy to his customers. In addition, t My sales rep, Jaron Denton, provided excellent customer service. He knows his customers well & extends every courtesy to his customers. In addition, this is the first time I left the dealership with a new license plate without having to wait days for your actual plate & papers. Excellent customer service. Within the last 4 months my wife & I both have leased our vehicles through LaFontaine and are well satisfied. More
Superbly Served Garnell Woolridge is one of the most attentive sales people that I have had the pleasure of doing business with. He's considerate, kind, and very kno Garnell Woolridge is one of the most attentive sales people that I have had the pleasure of doing business with. He's considerate, kind, and very knowledgeable of all products and services. He will always be my go-to guy when purchasing a new vehicle. More
New Car Purchase - Beau Glossinger This was my first new car purchase in 15 plus years. I made the decision to purchase a GMC Terrain, that was the easy part. Finding a reputable Sale This was my first new car purchase in 15 plus years. I made the decision to purchase a GMC Terrain, that was the easy part. Finding a reputable Sales professional / Dealer gave me great trepidation. Beau Glossinger / LaFontaine came highly referred from a good friend (who is also a Service Tech with Lafontaine). I called Beau and left word with what I was looking for, and he phoned back promptly. Our visit to the Dealer was effortless, and Beau was pleasant, honest, and let us know they did not have the exact model on the lot. He took the time to use a dealer tool to "find" the exact vehicle from another dealer (rather than just steering us to one already on the lot). During this process, I worked with Jeff Chapel, who made this incredibly simple and worry free. The car was delivered the next evening, and we scheduled delivery for the following morning. I arrived to pick up my new GMC Terrain, and the paperwork was quick and organized. At no point did I feel pressured to purchase anything I wasn't comfortable with - that was a huge relief. This turned out to be one of the most pleasant experiences, I never imagined it could be so easy. Beau and Jeff were true professionals, and they really went out of their way to make me comfortable. I would highly recommend working with Beau and Jeff! Thanks to you both! More
Leased a Different Vehicle Gordy Taylor provides the best customer service when it is time to lease another car, which he has done for me for years. He makes sure my needs and w Gordy Taylor provides the best customer service when it is time to lease another car, which he has done for me for years. He makes sure my needs and wants are met with minimal effort on my part. He has good support from his La Fontaine team. Thank You for another beautiful Cadillac. More
A car buying/leasing experience could not be better This is my third time around with LaFontaine. First was for a Buick and the second and third were for Cadillacs. Could not be more pleased with a de This is my third time around with LaFontaine. First was for a Buick and the second and third were for Cadillacs. Could not be more pleased with a dealership. Have never had a problem with them. They always want you to be 100% satisfied with service and they make the car buying experience to be pleasant. They don't come any nicer than my salesperson, Harvey. Luke made the paperwork pleasant and quick. I would not hesitate to recommend the dealership for both sales and service. Michael More
Fantastic as always! I have been working with Henri for 20 years now and have always enjoyed a pleasant, hassle free experience! This time was exceptional as we had moved I have been working with Henri for 20 years now and have always enjoyed a pleasant, hassle free experience! This time was exceptional as we had moved out of state and were working with Henri from a distance. Once we determined we couldn't find what we wanted locally, Henri got everything we needed and more!! So we purchased again and Henri and Kirk worked together to make sure we had everything we needed for the out of state purchase! More