LaFontaine Cadillac Buick GMC

Great Experience! Im a first time buyer of a new vehicle. I knew little of what went into doing so. I called la fontaine and was directed to the sales department. I spo Im a first time buyer of a new vehicle. I knew little of what went into doing so. I called la fontaine and was directed to the sales department. I spoke with my salesmen Jonathan Tournaud. I had mentioned to him from the start that I most likely would not be able to make it into the dealership due to my busy work schedule. he completely understood and was able to set up most everything over the phone. he worked with my budget and found me the best deal he could and placed me into my dream vehicle. im very appreciative and happy with the work he put into this process. when I arrived to pick up the new vehicle the first thing I noticed was how BIG the building was. it was very clean and very nice. everyone I met and talked to treated me with respect and were very nice. I would highly recommend La Fontaine to all my friends and family. a company who treats you with respect and works with you to get you the best deal is all most can ask for. im very happy with my purchase and feel good about my monthly payment. I know where I will be doing all my future vehicle endeavors. thanks again La Fontaine! More

Great Experience Tonia Kelley was truly great to work with. She was very approachable, funny and knew her products. At no time did I feel pressured into closing a de Tonia Kelley was truly great to work with. She was very approachable, funny and knew her products. At no time did I feel pressured into closing a deal that very day. She ran the numbers and just simply left it on the table for me to decide what was best for me. I will be back to Lafontaine for future purchases. More

AMAZING EXPERIENCE I recently leased a Cadillac Escalade Platinum Edition from LaFontaine and I had an amazing experience with them. My salesman Robert Blondie was amazi I recently leased a Cadillac Escalade Platinum Edition from LaFontaine and I had an amazing experience with them. My salesman Robert Blondie was amazing and he got me a great price and made the deal work for me. I was just about to purchase the same car from Suburban Cadillac for a lot more money and I'm glad I met Rob before I did. Robert was professional, respectful and very responsive to all my questions and concerns; he took care of me and my wife he made sure we had a great experience, he even bought us lunch ( yes they have a cafe with amazing food inside the dealership) whereas most dealerships provide you with a vending machine and say get your own drinks (like Mercedes for example). I definitely recommend asking for Robert Blondie when you consider purchasing your next care from here. One thing that sticks out in my mind about this dealership is that all the staff even the managers who you rarely ever speak too were so kind and friendly that I felt like I have been a customer of theirs for years. Staff whom I never met would just walk past me and stop to say hello and ask how things were going and if I needed anything. The owner of the dealership and his family have their offices on the main floor which is rare, most of the times you don't even know the owner exists. I really was surprised by what an amazing facility they have and such a comforting environment which is rare for car dealers. If you purchase a car from this dealership you will NOT be disappointed and I am recommending them to all my friends. More

Great Experience! Rob Blonde was great to work with. A very pleasant experience. I give him 5 ?????????? For his professionalism. I will definitely be a repeating cu Rob Blonde was great to work with. A very pleasant experience. I give him 5 ?????????? For his professionalism. I will definitely be a repeating customer. More

courteous, professional, thorough After many years of dealing with Lafontaine on Highland Rd. , I have never been disappointed with the d in a timely mannerservice or the product at an After many years of dealing with Lafontaine on Highland Rd. , I have never been disappointed with the d in a timely mannerservice or the product at any time. I find the dealership to be exceptionally clean, staff very pleasant and helpful, and have always been greeted with respect and in a timely manner. My sales person has always been Mr. Harvey Hortick, who is most professional and thorough in every way. He always follows through when I need information or service. I would recommend him to anyone who is looking for an honest, knowledgable person to deal with. More

Kenn is a cut above any car dealer I have ever worked with. After driving a Honda for 198,000 miles I was ready for a luxury car. I always respected Cadillac as a quality car, but never considered having one u After driving a Honda for 198,000 miles I was ready for a luxury car. I always respected Cadillac as a quality car, but never considered having one until now. Kenn was impressive with his knowledge in all aspects of the car and the cost. My husband and I feel we received outstanding service and a fair price. Kenn's friendly style, patient and enjoyable personality made the experience very pleasant. We are grateful to him and the organization. More

EXCEPTIONAL CUSTOMER SERVICE Darren, Steve and Tony all went the extra mile to make sure I was completely satisfied. I am very impressed in today's fast paced non-personal busines Darren, Steve and Tony all went the extra mile to make sure I was completely satisfied. I am very impressed in today's fast paced non-personal business world to find a dealership that not only sells a quality product but also focuses on customer service. They embraced the spirit of customer service to provide me with the best possible experience in every step of my purchase. I am proud to recommend Lafontaine to everyone and confident they will receive the same high level of customer service and personal attention. More

GREATEST DEALERSHIP EVER! I can only tell you that this is the best auto dealership that we have ever dealt with and we have been buying cars for over 55 years...We've been wor I can only tell you that this is the best auto dealership that we have ever dealt with and we have been buying cars for over 55 years...We've been working with LaFontaine in both sales and service since we moved close, about 10 years ago, and every time we go in are impressed with this business model. EVERYBODY you deal with in this store, from ownership down to the clerks, porters and courtesy drivers, appear to LOVE their jobs. It is always "hello", "good morning", "can I help you", etc. We just bought a new vehicle and used our fave salesman, Ken Elliott, but I hate to pick any single employee, they are all so very good. This is the kind of business that WE spend our money!!! More

Dealing with LaFontaine was worth the drive We just love our new Cadillac SRX and the experience we had at LaFontaine Cadillac Buick was exceptional. Harvey Hortick was our salesperson and he w We just love our new Cadillac SRX and the experience we had at LaFontaine Cadillac Buick was exceptional. Harvey Hortick was our salesperson and he was a pleasure to work with. He made the purchase process comfortable and enjoyable. He is truly an asset to the LaFontaine "family". It was over an hour drive for us to visit the dealership, but the experience we had was well worth it. More

Kelli Morland is the best! Kelli Morland worked extremely hard to get the vehicle I wanted. My first color choice with the options I wanted was not on the lot. She found one i Kelli Morland worked extremely hard to get the vehicle I wanted. My first color choice with the options I wanted was not on the lot. She found one in Ohio and had it delivered to the dealership. The additional accessories that I wanted were installed to my satisfaction. She made sure I was given a fair trade in price. I will return to this dealership when it's time to make another change. It was a pleasure working with Kelli! More