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LaFontaine Cadillac Buick GMC

Highland, MI

3.6
932 Reviews

4000 W. Highland Rd.

Highland, MI

48357

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Showing 932 reviews

April 15, 2018

new car lease and service This 2018 Cadillac ATS luxury is my personal 3rd lease with Lafontaine Cadillac Buick Gmc and I think the 10th ,if not more, of family and friend ref More

by 013163
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Walls, Henri Kenneweg, Richard Langmaid, Luke Field, Joseph Vulaj, Viktor Vulaj, Jason LaMirand
April 15, 2018

Efficient and Knowledgeable De’Anna Bloom is a very knowledgeable sales lady. She knew what I needed and wanted a found my car quickly and efficiently. Everyone who helped me at More

by JCL
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
De’Anna Parks-Bloom
April 13, 2018

Amazing outcome I early one morning left a request on a online as you would use to inquire as of a dealership inventory. We specifically were interested in a Ford M More

by Jmbyk46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Shipp, Tasha Chapman
April 12, 2018

Used Car Customer Service Tasha (finance), Tim Shipp (sales) very professional, knowledgeable,thorough,friendly, and had a clear understanding of our needs/wants and met them. More

by L and J Bykerk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tasha from finance and Timothy Shipp from sales.
April 11, 2018

VIP Treatment Kelli Morland has helped me with my last two vehicles and I have not been happier. She always gets me the best deal on whatever I am leasing and she More

by Carole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelli Morland, Luke Field
April 07, 2018

Horrible, inept, salesperson Dave, would not listen. Bad salesperson, just a good price on lease. Everything else went way wrong when car delivered. No second set of keys for 3 weeks. No perm license pla More

by New but used
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Foglio
Apr 13, 2018 -

LaFontaine Cadillac Buick GMC responded

I am so sorry to hear that your experience went this way. At LaFontaine we strive to personalize each automotive experience as well as exceed our customers’ expectations, I am disappointed this did not happen for you. I would like the opportunity to speak to you further at your next convenience. Please e-mail me your number and best time to reach you to mwalls@lafontaine.com, thank you in advance for your time! Best regards, Mike Walls General Sales Manager LaFontaine Cadillac

April 05, 2018

Awesome Deal, Wonderful Experience I worked with Steve Beach on getting a (new to me) used car. He went above and beyond to find a nice car with low miles. He looked up the car facts wi More

by CindyLee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Beach
April 02, 2018

Great experience from start to finish We were looking for a new car and heard great things about LaFontaine. We worked with Klint and he made sure we got just what we were looking for. O More

by lk1129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klint Anderle
April 01, 2018

Very good experience Courteous and friendly. Gregg Tomlinson and the whole staff was a pleasure to deal with. I would definitely buy another vehicle from them. We enjoyed More

by Jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Tomlinson
March 23, 2018

Leasing Experience We were referred to Lafontaine Buick and GMC Cadillac by Kenny Walters the owner of a car repair shop that we have been using for over 14 years. We we More

by Hildegard LC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katherine Cole, John Edwards
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