LaFontaine Buick GMC of Lansing
Lansing, MI
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I worked with Michael Doyle in late March 2024 to purchase a 2021 GMC Sierra Denali. He was fun to work with and very attentive to my needs. When the first truck didn't meet my requirements, he f purchase a 2021 GMC Sierra Denali. He was fun to work with and very attentive to my needs. When the first truck didn't meet my requirements, he found a near-duplicate that did meet my needs. He also helped me after the sale with some small items (oil change, etc). I would recommend asking for Mike if you go into LaFontaine GMC Buick. More
Jessie (service dept. ) was our service advisor and went above and beyond my expectations! My son had a run in with a pot hole that blew a tire and damaged a wheel. He is a ) was our service advisor and went above and beyond my expectations! My son had a run in with a pot hole that blew a tire and damaged a wheel. He is away at college and Jesse did everything possible to get his vehicle taken care of as quickly as possible and made the entire process easy, especially when you consider that we’re dealing with this remotely and it was our son’s first experience. I was incredibly impressed with the service and genuine care provided! Jesse took great care of our son! A+ from us and you gained a loyal customer! 👍 Click to More
Nice new facility! The service staff did a nice job writing up service for my old car. Ended up buying a new one from Brent Cram. He was great! Gave me the facts on lea The service staff did a nice job writing up service for my old car. Ended up buying a new one from Brent Cram. He was great! Gave me the facts on lease and buy, got me what I wanted for my trade. I was/am very pleased. After the sale, he has been helpful with some of the newer technology. Good person to work with. The paperwork guy, Greg, was very pleasant to work with, also! More
Very good dealership I will recommend my friends to Kevin I have leased my cars, the Buick for a long time maybe next time I will see what comes up in the future I have leased my cars, the Buick for a long time maybe next time I will see what comes up in the future More
Amber was extremely helpful in getting my new car. Listened to all my requests and fulfilled them!!! Great dealership, and I recommend working with Amber!! Listened to all my requests and fulfilled them!!! Great dealership, and I recommend working with Amber!! More
Worst experience ever! Deal fell apart. My deposit has never been refunded. Numerous phone calls and messages left. Never a call back or response from the salesman or the m Deal fell apart. My deposit has never been refunded. Numerous phone calls and messages left. Never a call back or response from the salesman or the manager! I just want my money back. This has been going on for a year! More
Tim O. is a stereotypical used car salesman 👎. Didn't accommodate any of my requests, or drug his feet. But everything he requested from me had to be do is a stereotypical used car salesman 👎. Didn't accommodate any of my requests, or drug his feet. But everything he requested from me had to be done immediately. Then came the high pressure sales tactics. More